Carriage by Air Act, 1972

The appellant, a cargo importer, claimed damages from British Airways for loss of perishable goods shipped from Mumbai to Canada, filing suit in 2012. The trial court held the claim was not time‑barred, but the Bombay High Court dismissed it, holding that the two‑year limitation under Rule 30 of the Carriage by Air Act…

M/s Dilawari Exporters (appellant) exported garments to the USA and handed the consignment to Fourways Movers (respondent No.3), which issued a House Air Waybill and, on behalf of Alitalia Cargo (respondent No.1), a Master Air Waybill. The shipment was delayed, leading the exporter to claim damages before the National …

The case concerned a complaint by Universal Exports (the consignor) that Trans Mediterranean Airways, an international cargo carrier, misdelivered a consignment intended for Barclays Bank, Madrid, delivering it instead to M/s Liwe Espanola. The consignor sought compensation under the Consumer Protection Act, 1986, alle…

M/s Rajasthan Art Emporium (appellant) exported a large consignment of handicraft goods to the United States and booked air carriage with Kuwait Airways (respondent No.1) through Dagga Air Agents (respondent No.2), receiving a guarantee that the shipment would arrive within seven days. The goods were delayed by more th…

The respondent filed a complaint before the Maharashtra State Consumer Dispute Redressal Commission alleging delay and damage to a consignment shipped by Ethiopian Airlines. The State Commission dismissed the complaint; the National Consumer Disputes Redressal Commission set aside that order and remitted the case for f…

The Supreme Court examined a claim by a passenger against Indigo Airlines for compensation due to a prolonged flight delay, alleged deficiency in service, and alleged illegal detention at Hyderabad airport. The Court held that the Permanent Lok Adalat in Hyderabad had jurisdiction to entertain the dispute despite the a…