Consumer Protection Act

The appellant, a retired Air Force corporal, was transfused with a unit of blood at 171 Military Hospital in 2002 during Operation Parakram. He later discovered he was HIV positive in 2014 and alleged that the transfusion was the source of infection, seeking compensation for loss of earnings, medical expenses, mental a…

The State of Madhya Pradesh bought a transit marine insurance policy from Bajaj Allianz to cover the transport of a Bell‑430 helicopter from Canada to Bhopal. After the helicopter arrived in a knocked‑down condition at New Delhi, it was stored and assembled for a planned flight to Bhopal; damage to the window and tail …

The widowed appellant and her children filed a consumer complaint alleging that the death of the husband after a kidney transplant was due to post‑operative medical negligence. The National Consumer Disputes Redressal Commission dismissed the complaint, finding no negligence, and the appellants appealed under Section 2…

The exporter D.K. Lall shipped goods on an FOB basis but obtained marine cargo insurance by misrepresenting the transaction as CIF, thereby breaching the duty of utmost good faith and lacking insurable interest under the Marine Insurance Act, 1963. The National Consumer Disputes Redressal Commission held the insurer no…

The Indian Medical Association filed a writ petition under Article 32 seeking redress for the proliferation of misleading and deceptive advertisements, particularly in the food and health sectors. The Court examined the responsibilities of manufacturers, service providers, advertisers, advertising agencies, and endorse…

The Supreme Court heard a challenge by the Ministry of Consumer Affairs against the High Court’s order striking down Rule 3(2)(b), Rule 4(2)(c) and Rule 6(9) of the Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of President a…

Luxra Enterprises (the complainant) insured its garment factory against fire for Rs 85 lakh. After a fire on 12‑07‑2000 it claimed the loss. The insurer’s head office appointed a first surveyor who accepted a loss of Rs 54,93,865. The insurer later appointed a second surveyor who reduced the loss to Rs 24,76,585 and su…