Patna High Court
Sundar DasversusThe Reserve Bank of India
- Decided
- Disposal
- DISPOSED
- Bench
- A ABHISHEK REDDY
Holding
The writ petition was disposed of at the admission stage, directing the Insurance Ombudsman to decide the pending complaint within 12 weeks.
Summary
Sundar Das filed a writ petition in the Patna High Court against the Reserve Bank of India, the Insurance Ombudsman, and officials of Chola Mandalam Insurance Company, seeking relief. The petitioner had already lodged a complaint with the Insurance Ombudsman's grievance redressal portal. The Court, without examining the merits, disposed of the writ petition at the admission stage with the consent of both parties. It directed the Insurance Ombudsman to decide the pending complaint within 12 weeks, after giving notice and an opportunity of hearing to the petitioner and the insurance company officials. The order concluded that the writ petition stands disposed.
Issues considered
- What relief, if any, should be granted to the petitioner through a writ petition against the RBI and the insurance entities?
- Whether the pending complaint before the Insurance Ombudsman should be adjudicated before entertaining the writ petition?
Subjects
- writ petition
- insurance grievance
- Insurance Ombudsman
- Reserve Bank of India
- disposal at admission
- jurisdiction
Judgment
IN THE HIGH COURT OF JUDICATURE AT PATNA
Civil Writ Jurisdiction Case No.12512 of 2025
======================================================
Sundar Das, Son of Guman Das Resident of Village-Shekhwara, P.S. Magadh
University at and District -Gaya.
... ... Petitioner/s
Versus
1. The Reserve Bank of India through its Regional Director, South Gandhi
Maidan, P.S. Gandhi Maidan at and District-Patna-800001.
2. The Insurance Ombudsman, 2nd Floor, Lalit Bhwan, Patna-800001.
3. The General Manager, Chola Mandalam Insurance Company Limited, 3rd
Floor, L.G.Complex, Plot No. 166, Boring Canal Road, Patna.
4. The Branch Manager, Chola Mandlam Insurance Company Limited, Per
Mansoor, near Zila School, P.S. Kotawali at and District-Gaya.
... ... Respondent/s
======================================================
Appearance :
For the Petitioner/s : Mr. Bhola Kumar, Advocate.
For the Respondent/s : Mr. Rajesh Ranjan, Advocate.
For the Resp. Nos. 3&4 : Mr. Durgesh Kumar Singh, Advocate.
Mr. Abhijeet Kumar Singh, Advocate.
For the RBI : Mr. Rajesh Ranjan, Advocate.
======================================================
CORAM: HONOURABLE MR. JUSTICE A. ABHISHEK REDDY
ORAL ORDER
3 27-02-2026 Without going into the merits or demerits of the case,
the present writ petition is disposed of at the stage of admission
with the consent of both the Counsels.
2. Having regard to the fact that the petitioner has
already filed a complaint vide complaint No. ONL-PAT-G-
0122425-00282/PAT-MISC-G-012-2425-1364 before the
Grievance Redressal Portal of Insurance Ombudsman at Patna
i.e. Respondent No. 2 herein, the present writ petition is
Patna High Court CWJC No.12512 of 2025(3) dt.27-02-2026
2/2
disposed of directing the Insurance Ombudsman (Respondent
No. 2) to pass necessary orders in the said complaint as
expeditiously as possible preferably within a period of 12 weeks
from the date of the receipt of the copy of this order. It is
needless to mention that before passing any order the petitioner
as well as the Respondent Nos. 3 and 4 shall be put on notice
and given an opportunity of hearing. Any order passed shall be
communicated to the parties.
3. With the above directions, the present Writ Petition
stands disposed of.
(A. Abhishek Reddy, J)
shakir/-
U
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