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Supreme Court of India

GORKHA SECURITY SERVICESversusGOVT. OF NCT OF DELHI & ORS.

Citation
2014 INSC 521
Decided
4 August 2014
Disposal
Case Partly allowed

Holding

Blacklisting can be imposed only after a show‑cause notice that expressly informs the noticee of the proposed blacklisting, otherwise the action violates natural justice and must be set aside.

Summary

Gorkha Security Services, a contractor, was awarded a security services contract by the Delhi Government but allegedly failed to comply with statutory wage and benefit obligations. The Department issued a show‑cause notice on 6 February 2013 detailing various defaults but did not expressly state that blacklisting was a contemplated penalty. Subsequently, the Department blacklisted the firm for four years and imposed other monetary penalties. The firm challenged the blacklisting, arguing that the show‑cause notice failed to give it a specific opportunity to contest that particular sanction, violating natural justice. The Supreme Court held that a show‑cause notice must expressly disclose the intended penalty of blacklisting to satisfy the principles of natural justice; mere inference from the notice is insufficient. Consequently, the blacklisting order was set aside, though the respondents were free to re‑impose it after complying with the procedural requirement.

Issues considered

  • Whether a show‑cause notice must specifically state the proposed action of blacklisting before such a penalty can be imposed.
  • Whether the absence of an explicit mention of blacklisting in the notice violates the principles of natural justice.
  • Whether the contractual clause authorising blacklisting permits its exercise without a specific notice of that penalty.
  • Whether the appellant must demonstrate prejudice arising from the procedural lapse to invalidate the penalty.

Subjects

blacklistingshow cause noticenatural justiceadministrative lawpenaltycontract breachaudi alteram partemcivil deathgovernment procurement

Judgment

                   [2014] 13 S.C.R. 617


             GORKHA SECURITY SERVICES                          A
                             V.

            GOVT. OF NCT OF DELHI & ORS.
          (Civil Appeal Nos. 7167-7168 of 2014)
                                                               B
                    AUGUST 04, 2014
       [J. CHELAMESWAR AND A. K. SIKRI, JJ.]
      Administrative Law - Imposition of penalty -
Blacklisting - Form and content of show cause notice C
required to be served, before deciding as to whether the
noticee is to be blacklisted or not - Held: It is incumbent to
state in the show cause notice that the competent authority
intends to impose a penalty of blacklisting, so as to provide
adequate and meaningful opportunity to the noticee to show 0
cause against the same - However, even if it is not mentioned
specifically but from the reading of the show cause notice, it
can be clearly inferred that such an action was proposed,
that would fulfill this requirement.
     Administrative Law- Violation of contract- Imposition E
of penalty - Blacklisting of appellant-contractor - Validity-
Held: Blacklisting of appellant without giving it notice thereto,
was contrary to principles of natural justice as it was not
specifically proposed and, therefore, there was no s,how
cause notice given to this effect before taking action of F
blacklisting against the appellant - Impugned action of
blacklisting the appellant accordingly set aside.
     Partly allowing the appeals, the Court
     HELD:1. Blacklisting has to be preceded by a show G
cause notice. The necessity of compliance wUh the
principles of natural justice by giving the opportunity to
the person against whom action of blacklisting is sought
to be taken has a valid and solid rationale behind it.
                                                           H
                            617
618       SUPREME COURT REPORTS              [2014] 13 S.C.R.

A Unless a statutory provision either specifically or by
  necessary implication excludes the application of any
  rules of natural justice, in exercise of power pre-judicially
  affecting another must be in conformity with the rules of
  natural justice. [Paras 17, 29][627-G-H; 637-A-B]
B
        Patel Engineering Ltd. v. Union of India (2012) 11
       SCC 257; Mis. Erusian Equipment & Chemicals
       Ltd. v. State of West Bengal &Anr. (1975) 1 SCC
        70: 1975 (2) SCR 674; Raghunath Thakurv. State
c       of Bihar and Ors. (1989) 1 SCC 229 : 1988 (3)
        Suppl. SCR 867 - relied on.
         Chairman, Board of Mining Examination andAnr.
         v. Ramjee 1977 (2) SCR904: 1977 (2) SCC 256
         - referred to.
D
         2. In the case at hand, it was incumbent on the part
   of the Department to state in the show cause notice that
   the competent authority intended to impose a penalty of
   blacklisting, so as to provide adequate and meaningful
 E opportunity to the appellant-contractor to show cause
   against the same. However, even if it is not mentioned
   specifically but from the reading of the show cause
   notice, it can be clearly inferred that such an action was
   proposed, that would fulfill this requirement. In the
 F pres~nt case, however, reading of the show cause notice
   does not suggest that noticee could find out that such
   an action could also be taken. Insofar as penalty of black
   listing and forfeiture of earnest money/ security deposit
   is concerned it can be imposed only, "if so warranted".
 G Therefore, without any specific stipulation in this behalf,
   respondent could not have imposed the penalty of black
   listing. [Paras 26, 28][635-G-H; 636-A-B, G]
       3. It is not at all acceptable that non-mentioning of
 H proposed blacklisting in the show cause notice has not
  GORKHA SECURITY SERVICES v. GOVT. OF NCT OF               619
                    DELHI

caused any prejudice to the appellant. This apart, the      A
extreme nature of such a harsh penalty like blacklisting
with severe consequences, would itself amount to
causing prejudice to the appellant. [Para 33][640-F-G]
     Haryana Financial Corporation andAnr. v. Kai/ash
                                                            B
     Chandra Ahuja 2008 (10) SCR 222 : (2008) 9
     sec 31 - referred to.
      4. The impugned order passed by the respondents
blacklisting the appellant without giving the appellant
notice thereto, is contrary to the principles of natural C
justice as it was not specifically proposed and, therefore,
there was no show cause notice given to this effect
before taking action of blacklisting against the appellant.
Therefore, the impugned action of blacklisting the
appellant is set aside. However, it would be open to the D
respondents to take any action in this behalf after
complying with the necessary procedural formalities.
 [Para 34][640-H; 641 ·A-C]
               Case Law Reference:                          E
(2012) 11 sec 257          relied on     Paras 13, 17
1975 (2) SCR 674           relied on     Para 17
1988 (3) Suppl. SCR 867 relied on        Para 17
                                                            F
1977 (2) SCR 904           referred to   Para 30
2008 (10) SCR 222          referred to   Para 32
    CIVIL APPELLATE JURISDICTION: Civil Appeal Nos.
7167-7168 of 2014.
                                                            G
     From the Judgment and Order dated 29.11.2013 of the
High Court of Delhi at New Delhi in LPA No. 860/2013 & CM
No.18089/2013.

                                                             H
620         SUPREME COURT REPORTS                [2014] 13 S.C.R.


A          S. B. Upadhyay, Sr. Adv., Tarkeshwar Nath, Saurabh
      Kumar Tuteja, Rameshwar Prasad Goyal, Advs. for the
      Appellant.
            ManinderSingh,ASG, R. K. Rathore, Ms. Kiran Bhardwaj,
      D. S. Mahra, Ad vs. for the Respondents.
8
           The Judgment of the Court was delivered by
           A. K. SIKRI, J. 1. Leave granted.
         2. Present appeals raise an interesting question of law
c pertaining to the form and content of show cause notice, that
  is required to be served, before deciding as to whether the
  noticee is to be blacklisted or not. We may point out at the
  outset that there is no quarrel between the parties on the
  proposition that it is a mandatory requirement to give such a
D show cause notice before black listing. It is also undisputed
  that in the present case the show cause notice which was given
  for alleged failure on the part of the appellant herein to
  commence/ execute the work that was awarded to the
  appellant, did not specifically propose the action of blacklisting
E the appellant firm. The question is as to whether it is a
  mandatory requirement that there has to be a stipulation
  contained in the show cause notice that action of blacklisting
  is proposed? If yes, is it permissible to discern it from the
  reading of impugned show cause notice, even when not
F specifically mentioned, that the appellant understood that it was
  about the proposed action of blacklisting that could be taken
  against him?
        3. The factu.al narration, leading to the impugned action
G viz. of blacklisting the appellant firm does not require much
  elaboration. Stating the following events would serve the
  purpose of addressing the issue at hand.
          4. The appellant, which is a partnership firm, was
      awarded the contract vide letter of award dated 1.9.2011 for
H
  GORKHASECURITY SERVICES v. GOVT. OF NCT OF                         621
            DELHI [A. K. SIKRI, J.]

providing security services in Shri Dada Dev Matri Avum A
Shishu Chiktsalaya, Dabri, New Delhi (hereinafter referred to
as the 'hospital). This hospital is under the administration of
Respondent No. 1 viz. Government of NCT of Delhi. The
contract was for a period of 1 year i.e. from 2.9.2011 to
1.9.2012. The payment was.required to be made contractually B
to the appellant on monthly basis. Though the contract was
upto 1.9.2012, the appellant continued to provide services even
thereafter. The case of the appellant is that it has not been
given any payment after the expiry of the contract period though
itworkedtill31.7.2013.                                           C
        5. It appears that the respondents had issued a
communication dated 4.8.2012, in continuation of their earlier
letter dated 17 .10.2011, requiring the appellant to submit the
valid EPF/ ESIC certificate, list of persons deployed along with     D
copies of their educational certificates, police verification
report, medical examination report etc. and to make the
payment of prescribed minimum wages to the workers through
ECS or by cheque and deposit the EPF/ESIC and service tax
etc. This communication further mentioned that inspite of the         E
lapse of a long period the appellant had failed to submit the
requisite documents/ information and was not making full
 payment of minimum prescribed wages to its workmen/
 security guards nor was providing the statutory benefits like
 EPF/ ESIC. Certain other deficiencies in the performance of          F
the contract were also alleged therein. The appellant, in the
 first instance, sent the letter dated 7.8.2012 in response to the
 aforesaid notice, stating that it had obtained the EPF and ESIC
 numbers in respect of deployed security personnel and
 deposited their contributions towards EPF & ESIC with. the           G
 concerned authorities. Proof in support of this was also
 furnished in the form of photocopies of consolidated challans
 with the bills. The appellant specifically maintained that it had
 made payment to the workers as per Minimum Wages Act.
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622         SUPREME COURT REPORTS                  [2014] 13 S.C.R.


A       6. Detailed reply to the notice dated 4.8.2012 was given
  by the appellant on 17.8.2012 wherein photocopies of bio-
  data in respect of deployed 32 security personnel alongwith
  police verification report as well as list of security personnel
  along with their date of birth, educational qualifications,
B addresses and EPF & ESIC numbers were given. Other
  issues mentioned in notice dated 4.8.2012 were also
  addressed.
            7. The respondent authorities, however, were not
c     satisfied with the reply which resulted in serving of the show
      cause notice dated 6.2.2013 upon the appellant detailing
      various lapses, which the appellant had allegedly committed.
      Since the entire dispute revolves around the nature of action
      that was stipulated therein and was proposed to be taken, we
o     would like to reproduce that part of the show cause notice in
      verbatim:
           "And whereas, by the above act and omissions, the firm
           has not only failed to provide minimum wages and extend
           the statutory benefits and abide by the labour laws, but
E          also failed to provide satisfactory services and failed to
           submit the required information/ document, as and when
           called for and also being pre-requisite under the tender
           terms and conditions, and have rendered this hospital at
           the risk by deputing the less security personnels that too
F
           without prior intimation of the credentials of the deployed
           staff and police verification, as such liable to be levied
           the cost accordingly.
                      Therefore, you are directed to show case
G          within 7 days of the receipt of this notice, as to why the
           action as mentioned above may not be taken against
           the firm. beside other actions as deemed fit by the
           competent authority. ·
           (emphasis supplied)".
H
                                 ·•·.




  GORKHASECURITY SERVICES v. GOVT. OF NCT OF                  623
            DELHI [A. K. SIKRI, J.]

      8. The appellant furnished detailed reply dated 25.4.2013 A
to the aforesaid show cause notice taking the position that the
appellant firm had adhered to and complied with all the
obligations contained in the contract signed between the
parties and it was the respondent who had defaulted in making
the payment to the appellant inspite of various reminders B
issued. It was thus maintained that there was no violation of
the terms and conditions of the agreement on the part of the
 appellant and the respondents were requested to withdraw
 the show cause notice and make the payment due to the
 appellant within 15 days with interest at the rate of 18% from C
 the date it became payable.
       9. On receipt of the aforesaid reply, respondents sent
another communication dated 30.5.2013 calling upon the
appellant to submit certain documents. This was adverted to D
by the appellant in the form of reply dated 8.6.2013 reiterating
the position taken earlier viz. the appellants were adhering to
all the statutory obligations and submitting documents with the
department. The appellant again insisted that respondents who
were not releasing the payment and instead threatening the E
appellant to terminate the contract. ·
        10. First communication which was received, thereafter,
by the appellant was letter dated 30. 7.2013 informing the
appellant that the contract of the appellant would stand F
terminated from 31.8.2013 (A.N.) and the appellant was
directed to wind up its work and hand over the charge to the
in-charge outsourcing for further arrangements. The appellant
took exception to this move on the part of the respondent vide
its letter dated 31.7.2013 alleging thatthe contract was sought G
to be terminated without assigning any valid reasons which
was unjustified, that too when no payment was made for the
services rendered by the appellant. By another letter dated
14.8.2013, the appellant repeated its request for release of
payment.                                                        H
624       SUPREME COURT REPORTS                   [2014] 13 S.C.R.


A       11. At this juncture impugned order dated 11.9.2013 was
  passed by the respondents wherein the respondents
  maintained that the appellant had violated the terms and
  conditions of the Contract Labour Laws and had also not
  complied with certain other requirements stipulated in the
B agreement between the parties. In view thereof, vide this order,
  various penalties were imposed upon the appellant in the
  following form:-
         (i)A penalty of Rs. 3000/- (Rupees Three Thousand only)
c           under clause 27 (c) of the T&C, on account of public
            complaints.
         (ii) A penalty of Rs. 41,826/- (Rupees Forty One Thousand
              Eight Hundred Twenty Six only) under Clause 27 (c)
              (a) (i) on account of unsatisfactory performance and
D             not abiding by the statutory requirements.
         (iii) A penalty of forfeiture of performance guarantees
              amounting to Rs. 3,70,000/- (Rupees Three Lac
              Seventy Thousand only) submitted at the
E             commencement of contract.
         (iv) A penalty of bfacklistiAg the firm M/s Gorkha Security
             for a period of 4 years from the date of this order, from
             participating the tenders in any of the department of
             Delhi Government/ Central Government/ Autonomous
F            Body under the Government.
         (v) Since, the firm has made the payment of wages@
            Rs. 4,000/- per month per person which is less than
            the prescribed rates of minimum wages, and
G           submitted no proof of payment of wages, EPF and
            ESI etc. in spite of opportunities given over the years,
            hence, it is ordered to release the payment only @
            Rs. 4,000/- per month per person plus applicable taxes
            after deducting the penalty imposed at 1 & 2 above
H           and withhold rest of the payment of bills to the extent
    GORKHA SECURITY SERVICES v. GOVT. OF NCT OF                    625
               DELHI [A. K. SIKRI, J.]

          of amount over and above Rs. 4,000/- per month per A
          person, till the payment of full wages to the employees
          and submissions of the proof of disbursing minimum
          prescribed wages and depositing the EPF and ESI
          contributions in respect of each deployed employees
          who have actually deployed and worked in this hospital B
          duly verified by the authorities concerned.
        12. The appellant preferred an appeal dated 23.9.2013,
  against the aforesaid order, to the Principal Secretary (H&FW).
  However, it did not evoke any response from the Secretary c
  and in these circumstances the appellant approached the High
  Court of Delhi by filing the Writ Petition under Article 226 of
  the Constitution of India, seeking quashing of the orders dated
  11.9.2013. The said order was assailed by the appellant
  primarily on the following grounds:-                               D
        (i) The show-cause notice dated 6.2.2013 made no
             reference to the proposed blacklisting of the appellant
            and, therefore, the appellant had no opportunity to
             make a representation in this regard;
                                                                     E
        (ii) No opportunity of personal hearing was given to the
            appellant before passing the impugned order; and
       (iii) There was no ground for blacklisting the appellant
            since no term of the agreement was breached by it.
                                                                  F
        13. The learned Single Judge of the High Court did not
' find any merit in any of the aforesaid grounds and dismissed
  the writ petition by reason of the judgment dated 25.10.2013.
  It was held that the State had the power to blacklist a person,
  which was a necessary concomitant to the executive power of G
  the State to carry on the trade or the business and making of
  contracts for any purpose, etc., as held in Patel Engineering
  Ltd. v. Union of India; (2012) 11 SCC 257. In this judgment,
  the Supreme Court had also taken the view that there is no
  inviolable rule that a personal hearing has to be given to the H
626       SUPREME COURT REPORTS                   [2014] 13 S.C.R.


A  affected party before taking a decision. Referring to the terms
  and conditions of the contract, as contained in the NIT, which
  form part of the agreement, and particularly Clause 27 (a) (ii),
  the Court noticed that there was specific power reserved by
  the respondent to black list the defaulting contractor for a period
B of 4 years. In view of that power it held that the appellant was
  rightly blacklisted. In so far as argument of the appellant that
  show cause notice did not specifically refer to the proposed
  action of black listing, that plea was rejected in the following
  terms:
c
          "It would thus be seen that the contract between the
         parties specifically empowered the respondents to
          blacklist the appellant firm. Therefore, when the show
         cause notice received by the appellant expressly
D        mentioned of such action as may be deemed
         appropriate by the Competent Authority, the appellant
         could easily visualize that the action proposed by the
         Competent Authority could include blacklisting of the
         appellant-firm. Considering the express terms of the
E        contract between the parties, it was not necessary for
         the respondent to specifically refer to the proposed
         blacklisting in the show cause notice issued to the
         appellant. The purpose of show cause notice is primarily
         to enable the noticee to meet the grounds on which an
F        action is proposed against it and such grounds were fully
         detailed in the show cause notice issued to the appellant.
         In fact, even prior to issue of the show cause notice, the
         appellant was aware of the issues between the parties
         through the notice dated 4.8.2012. It would, therefore,
G        be difficult to say that the appellant did not know what
         case it had to meet while responding to the show-cause
         notice. In any case, the appellant did respond to the show
         cause notice without claiming the ambiguity in the said
         notice and, therefore, it is not open to it to assail the
H
  GORKHA SECURITY SERVICES v. GOVT. OF NCT OF                   627
             DELHI [A. K. SIKRI, J.]

     impugned order on the ground that there was no specific A
     reference to the proposed blacklisting of in the said
     notice".
      14. Not satisfied with the aforesaid outcome, the
appellant preferred Letters Patent Appeal before the Division    B
Bench of the High Court. However, it has met the same fate in
as much as the High Court has dismissed the appeal vide
impugned judgment dated 29.11.2013 affirming the view taken
by the learned Single Judge.
       15. It is in this backdrop, question which has arisen for C
our consideration in the present case is as to whether action
of blacklisting could be taken without specifically proposing/
contemplating such an action in the show cause notice? To
put it otherwise, whether the power of blacklisting contained in
Clause 27 of the NIT, was sufficient for the appellant to be on D
his guards, and to presume that such an action could be taken
even though not specifically spelled out in the show cause
notice?
     16. We have heard the learned Counsel for the parties E
appearing on the either side on the aforesaid aspects, in detail.
Before we proceed to answer the question we may restate
and highlight the legal position about which there is neither
any dispute, nor can there be as there is no escape from the
below stated legal principle:                                     F
     Necessity of serving show cause notice as a
requisite of the Principles of Natural Justice:
      17. It is a common case of the parties that the blacklisting
has to be preceded by a show cause notice. Law in this regard G
is firmly grounded and does not even demand much
amplification. The necessity of compliance with the principles
of natural justice by giving the opportunity to the person against
whom action of blacklisting is sought to be taken has a valid
and solid rationale behind it. With blacklisting many civil and/ H
628       SUPREME COURT REPORTS                  [2014] 13 S.C.R.


A or evil consequences follow. It is described as "civil death" of
  a person who is foisted with the order of blacklisting. Such an
  order is stigmatic in nature and debars such a person from
  participating in Government Tenders which means precluding
  him from the award of Government contracts. Way back in the
B year 1975, this court in the case of Mis. Erusian Equipment &
   Chemicals Ltd.. v. State of West Bengal &Anr.; (1975) 1 SCC
  70, highlighted the necessity of giving an opportunity to such a
  person by serving a show cause notice thereby giving him
  opportunity to meet the allegations which were in the mind of
C the authority contemplating blacklisting of such a person. This
  is clear from the reading of Para Nos. 12 and 20 of the said
  judgment. Necessitating this requirement, the court observed
  thus:
D        "12. Under Article 298 of the Constitution the executive
         power of the Union and the State shall extend to the
         carrying on of any trade and to the acquisition, holding
         and disposal of property and the making of contracts for
         ariy purpose. The State can carry on executive function
 E       by making a law or without making a law. The exercise
         of such powers and functions in trade by the State is
         subjectto Part Ill of the Constitution. Article 14 speaks of
         equality before the law and equal protection of the laws.
         Equality of opportunity should apply to matters of public
 F       contracts. The State has the right to trade. The State has
         there the duty to observe equality. An ordinary individual
         can choose not to deal with any person. The Government
         cannot choose to exclude persons by discrimination. The
         order of blacklisting has the effect of dipriving a person
 G       of equality of opportunity in the matter of public contract.
         A person who is on the approved list is unable to enter
         into advantageous relations with the Government
         because of the order of blacklisting. A person who has
         been dealing with the Government in the matter of sale
 H
  GORKHA SECURITY SERVICES ·v. GOVT. OF NCT OF                       629
             DELHI [A. K. SIKRI, J.]

     and purchase of materials has a legitimate interest or          A
     expectation. When the State acts to the prejudice of a
     person it has to be supported by legality.
     20. Blacklisting has the effect of preventing a person from
     the privilege and advantage of entering into lawful             B
     relationship with the Government for purposes of gains.
     The fact that a disability is created by the order of
     blacklisting indicates that the relevant authority is to have
     an objective satisfaction. Fundamentals of fair play
     require that the person concerned should be given an            c
     opportunity to represent his case before he is put on the
     blacklist".
      Again, in Raqhunath Thakur v. State of Bihar and
Ors.;(1989) 1 SCC 229 the aforesaid principle was reiterated .
in the following manner:-                                      D
     "4. Indisputably, no notice had been given to the appellant
     of the proposal of blacklisting the appellant. It was
     contended on behalf of the State Government that there
     was no requirement in the rule of giving any prior notice E
     before blacklisting any person. Insofar as the contention
     that there is no requirement specifically of giving any
     notice is concerned, the respondent is right. But it is an
     implied principle of the rule of law that any order having
     civil consequence should be passed only after following F
     the principles of natural justice. It has to be realised that
     blacklisting any person in respect of business ventures
     has civil consequence·for the future business of the
     person concerned in any event. Even if the rules do not
     express so, it is an elementary principle of natural justice G
     that parties affected by any order should have right of
     being heard and making representations against the
     order. In that view of the matter, the last portion of the
     order insofar as it directs blacklisting of the appellant in
                                                                   H
630        SUPREME COURT REPORTS                   [2014] 13 S.C.R.


A         respect of future contracts, cannot be sustained in law. In
          the premises, that portion of the order directing that the
          appellant be placed in the blacklist in respect of future
          contracts under the Collector is set aside. So far as the
          cancellation of the bid of the appellant is concerned, that
B         is not affected. This order will, however, not prevent the
          State Government or the appropriate authorities from
          taking any future steps for blacklisting the appellant if the
          Government is so entitled to do in accordance with law
          i.e. after giving the appellant due notice and an
c         opportunity of making representation. After hearing the
          appellant, the State Government will be at liberty to pass
          any order in accordance with law indicating the reasons
          therefor. We, however, make it quite clear that we are
          not expressing any opinion on the correctness of
 D        otherwise of the allegations made against the appellant.
          The appeal is thus disposed of."
          Recently, in the case of Patel Engineering Ltd. v. Union
   of India and Anr.; (2012) 11 SCC 257 speaking through one
 E of us (Jasti Chelameswar, J.) this Court emphatically reiterated
   the principle by explaining the same in the following manner:
          "13. The concept of "blacklisting" is explained by this
          Court in Erusian Equipment & Chemicals Ltd. v. State
          ofWB. as under:
 F
             "20. Blacklisting has the effect of preventing a person
             from the privilege and advantage of entering into lawful
             relationship with the Government for purposes of
             gains."
 G        14. The nature of the authority of the State to blacklist the
          persons was considered by this Court in the
          above mentioned case.and took note of the constitutional
          provision (Article 298), which authorises both the Union
 H
GORKHASECURITYSERVICESv. GOVT. OF NCTOF                     631
          DELHI [A. K. SIKRI, J.]

  of India and the States to make contracts for any purpose A
  and to carry on any .trade or business. It also authorises
  the acquisition, holding and disposal of property. This
  Court also took note of the fact that the right to. make a
  contract includes the right not to make a contract. By
  definition, the said right is inherent in every person B
  capable of entering into a contract. However, such a right
  either to enter or not to enter into a contract with any
  person is subject to a constitutional obligation to obey
  the command of Article 14. Though nobody has any right
  to compel the State to enter into a contract, everybody C
  has a right to be treated equally when the State seeks to
  establish ~ontractual relationships. The effect of
  excluding a person from entering into a contractual
  relationship with the State would be to deprive such
                                                             0
  person to be treated equally with those, who are also
  engaged in similar activity.
  15. It follows from the above judgment in Erusian
  Equipment case that the decision of the State or its
  instrumentalities not to deal with certain persons or class E
  of persons on account of the undesirability of entering
  into the contractual relationship with such persons.is called
  blacklisting. The State can decline to enter into a
  contractual relationship with a person or a class of
  persons for a legitimate purpose. The authority of the F
  State to blacklist a person is a necessary concomitant
  to the executive power of the State to carry on the trade
  or the business and making of contracts for any purpose,
  etc. There need not be any statutory grant of such power.
  The only legal limitation upon the exercise of such an G
  authority is that the State is to act fairly and rationally
  without in any way being arbitrary-thereby such a
  decision can be taken for some legitimate purpose. What
  is the legitimate purpose that is sought to be achieved H
632        SUPREME COURT REPORTS                [2014] 13 S.C.R.


A         by the State in a given case can vary depending upon
          various factors."
         18. Thus, there is no dispute about the requirement of
   serving show cause notice. We may also hasten to add that
 B once the show cause notice is given and opportunity to reply
   to the show cause notice is afforded, it is not even necessary
   to give an oral hearing. The High Court has rightly.repudiated
   the appellant's attempt in finding foul with the impugned order
   on this ground. Such a contention was specifically repelled in
 c Patel Engineering (supra). ·
          Contents of Show Cause Notice
          19. The Central issue, however, pertains to the
   requirement of stating the action which is proposed to be taken.
   The fundamental purpose behind the serving of Show Cause
 0
   Notice is to make the noticee understand the precise case
   set up against him which he has to meet. This would require
   the statement of imputations detailing out the alleged breaches
   and defaults he has committed, so that he gets an opportunity
 E to rebut the same. Another requirement, according to us, is
   the nature of action which is proposed to be taken for such a
   breach. That should also be stated so that the noticee is able
   to point out that proposed action is not warranted in the given
   case, ev1m if the defaults/ breaches.complained of are not
 F satisfactorily ~xplained. When it comes to black listing, this
   requirement becomes all the more imperative, haying regard
   to the fact that it is harshest possible action.
         20. The High Court has simply stated that the purpose of ·
   show cause notice is primarily to enable the noticee to meet
 G the grounds on which the action is proposed against him. No
   doubt, thH High Court is justified to this extent. However, it is
   equally important to mention as to what would be the
   consequence if the noticee does not satisfactorily meet the
 H grounds on which an action is proposed. To put it otherwise,
        GORKHA SECURITY SERVICES v. GOVT. OF NCT OF                       633
                   DELHI [A. K. SIKRI, J.]

      we are of the opinion that in order to fulfil the requirements of A
      principles of natural justice, a show cause notice should meet
      the following two requirements viz:
           i) The material/ grounds to be stated on which according
               to the Department necessitates an action;
                                                                          B
           ii) Particular penalty/action which is proposed to be taken.
                It is this second requirement which the High Court
               has failed to omit.
            we may hasten to add that even if it is not specifically
      mentioned in the show cause notice but it can be clearly and
                                                                          c
      safely be discerned from the reading thereof, that would be
      sufficient to meet this requirement.
           Discussion with reference to the instant case:
           21. With the aforesaid statement of law, now let us D
      proceed with the present case scenario.
            22. It would be necessary to take note of the relevant
      portion of clause 27 of the NIT under which umbrage is taken
      by the respondents to justify their action, and even appealed       E
      to the High Court. Clause 27 (a) (c) (a) reads as under:
           "a .... (sic) In case the contractor fails to commence/
           execute the work as sti1::1ulated in the agreement or
           unsatisfacto!Y 1::1erformance or does not meet the statuto!Y
                                                                        F
           requirements of the contract, Department reserves the
           right to impose the penalty as detailed below:-
           (i) 20% of cost of order/ agreement per week, upto two
           weeks' delays.
           (ii) After two weeks delay Principal Employer reserves G
           the right to cancel the contract and withhold .the
           agreement and get this job carried out preferably from
.J.        other contractor(s) registered with DGR and then from
           open market or with other agencies if DGR registered
                                                                  H
634         SUPREME COURT REPORTS                  [2014] 13 S.C.R.


A          agencies are not in a position to provide such
           Contractor(s). The difference if any will be recovered from
           the defaulter contractor and also shall be blacklisted for
           a period of 4 years from participating in such type of
           tender and his earnest money/ security deposit may also
B          be forfeited, if so warranted."
        23. It is clear from the reading of the aforesaid clause
  that when there is a failure on the part of the contractor to comply
  with the express terms of the contract and/ or to commit breach
c of the said terms resulting into failure to commence/ execute
  the work as stipulated in the agreement or giving the
  performance that does not meet the statutory requirements of
  the contract, the Department has a right to impose various
  kinds of penalties as provided in the aforesaid clause. These
D penalties are of the following nature:-
           (i) Penattv.. in the form of 20% of cost of orders/agreement
               per week, upto delay of 2 weeks.
           (ii) If the delay is beyond 2 weeks then:
E             a) To cancel the contract and withhold the agreement.
                 In that event, Department has right to get the job
                 carried out from other contractor at the cost of the
                 defaulter contractor;
 F            b) To black list the defaulter contractor for a
                 period of 4 years;
              c:) To forfeit his earnest money/ deposits, if so
                  warranted.
G           24. In the present case, it is obvious that action is taken
      as provided in sub clause 2(ii). Under this clause, as is clear
      from the reading thereof, the Department had a right to cancel
      the contract and withhold the agreement. That has been done.
      The Department has also a right to get the job which was to be.
 H
  GORKHASECURITY SERVICES v. GOVT. OF NCT OF                    635
            DELHI [A. K. SIKRI, J.]

carried out by the defaulting contractor, to be carried out from A
other contractor(s). In such an event, the Department also has
a right to recover the difference from the defaulting contractor.
This clause, no doubt, gives further right to the Department to
blacklist the contractor for a period of 4 years and also forfeit
his earnest money/ security deposit, if so required.              B
       25. It is thus apparent that this sub-clause provides for
various actions which can be taken and penalties which can
be imposed by the Department. In such a situation which action
the Department proposes to take, need to be specifically stated c
in the show cause notice. It becomes all the more important
when the q~tion of black listing and/ or forfeiture of earnest
money/ security deposit is to be taken, as the clause stipulates
that such an action can be taken, if so warranted. The words
"if so warranted", thus, assume great significance. It would show D
that it is not necessary for the Department to resort to penalty
of black listing or forfeiture of earnest money/ security deposit
in all cases, even if there is such a power. It is left to the
Department to inflict any such penalty or not depending upon
as to whether circumstances in a particular case warrant such E
a penalty. There has to be due application of mind by the
authority competent to impose the penalty, on these aspects.
Therefore, merely because of the reason that clause 27
 empowers the Department to impose such a penalty, would
 not mean that this specific penalty can be imposed, without F
 putting the defaulting contractor to notice to this effect.
       26. We are, therefore, of the opinion that it was incumbent
on the part of the Department to state in the show cause notice
that the competent authority intended to impose such a penalty G
of blacklisting, so as to provide adequate and meaningful
opportunity to the appellant to show cause against the same.
However, we may also add that even if it is not mentioned
specifically but from the reading of the show cause notice, it
                                                                   H
636          SUPREME COURT REPORTS                   [2014] 13 S.C.R.


A can be clearly inferred that such an action was proposed, that
  would fulfill this requirement. In the present case, however,
  reading of the show cause notice does not suggest that noticee
  could find out that such an action could also be taken. We say
  so for the reasons that are recorded hereinafter.
B
         27. In the instant case, no doubt show cause notice dated
  6.2.2013 was served upon the appellant. Relevant portion
  thereof has already been extracted above. This show cause
  notice is conspicuously silent about the blacklisting action. On
c the contrary, after stating in detail the nature of alleged defaults
  and breaches of the agreement committed by the appellant
  the notice specifically mentions that because of the said
  defaults the appellant was "as such liable to be levied the cost
  accordingly''. It further says "why the action as mentioned above
o may not be taken against the firm, besides other action as
  deemed fit by the competent authority". It follows from the above
  that main action which the respondents wanted to take was to
  levy the cost. No doubt, notice further mentions that competent
  authority could take other actions as deemed fit. However, that
E may not fulfil the requirement of putting the defaulter to the notice
  that action of blacklisting was also in the mind of the competent
  authority. Mere existence of Clause 27 in the agreement
  entered into between the parties, would not suffice the
  aforesaid mandatory requirement by vaguely mentioning other
F "actions as deemed fit".
       28. As already pointed out above in so far as penalty of
  black listing and forfeiture of earnest money/ security deposit
  is concerned it can be imposed only, "if so warranted".
G Therefore, without any specific stipulation in this behalf,
  respondent could not have imposed the penalty of black listing.
            29. No doubt, rules of natural justice are not embodied
      rules nor can they be lifted to the position of fundamental rights.
      However, their aim is to secure justice and to prevent
H
  GORKHASECURITY SERVICES v. GOVT. OF NCT OF                      637
            DELHI [A. K. SIKRI, J.]

miscarriage of justice. It is now well established proposition of A
law that unless a statutory provision either specifically or by
necessary implication excludes the application of any rules of
natural justice, in exercise of power pre-judicially affecting
another must be in conformity with the rules of natural justice.
                                                                   B
      30. We are conscious of the following words of wisdom
expressed by this Court through the pen of Justice Krishna
Iyer in the case of Chairman, Board of Mining Examination
and Anr. v. Ramjee; 1977 (2) SCC 256:
     "If the jurisprudence of remedies were understood and C
     applied from the perspective of social efficaciousness,
     the problem raised in this appeal would not have ended
     the erroneous way it did in the High Court. Judges must
     never forget that every law has a social purpose and
     engineering process without appreciating which justice D
     to the law cannot be done. Here, the socio-legal situation
     we are faced with is a colliery, an explosive, an accident,
     luckily not lethal, caused by violation of a regulation and
     consequential cancellation of the certificate of the
     delinquent shot-firer, eventually quashed by the High E
      Court, for processual solecisms, by a writ of certiorari.
      Natural justice is no unruly horse, no lurking land mine,
      nor a judicial cure all. If fairness is shown by the decision
      maker to the man proceeded against, the form, features F
      and the fundamentals of such essential processual
      propriety being conditioned' by the facts and
      circumstances of each situation, no breach of natural
      justice can be complained of. Unnatural expansion of
      natural justice, without reference to the administrative G
      realities and other factors of a given case, can be
      exasperating. We can neither be finical nor fanatical but
      should be flexible yet firm in this jurisdiction. No man shall
      be hit below the belt - that is the conscience of the
                                                                     H
638        SUPREME COURT REPORTS                   [2014] 13 S.C.R.


A         matter.... We cannot look at law in the abstract or natural
          justice as a mere artefact. Nor can we fit into a rigid
          mould the concept of reasonable opportunity."
         31. When it comes to the action of blacklisting which is
B termed as 'Civil Death' it would be difficult to accept the
  . proposition that without even putting the noticee to such a
    contemplated action and giving him a chance to show cause
    as to why such an action be not taken, final order can be
    passed blacklisting such a person only on the premise that
c this is one of the actions so stated in the provisions of NIT.
          The "Prejudice" Argument
         32. It was sought to be argued by Mr. Maninder Singh,
  learned ASG appearing for the respondent, that even if it is
0 accepted that show cause notice should have contained the
  proposed action of blacklisting, no prejudice was caused to
  the appellant in as much as all nec.essary details mentioning
  defaults/ prejudices committed by the appellant were given in
  the show cause notice and the appellant had even given its
E reply thereto. According to him, even if the action of blacklisting
  was not proposed in the show cause notice, reply of the
  appellant would have remained the same. On this premise,
  the learned ASG has argued that there is no prejudice caused
  to the appellant by non mentioning of the proposed action of
F blacklisting. He argued that unless the appellant was able to
  show that non mentioning of blacklisting as the proposed
  penalty has caused·prejudice and has resulted in miscarriage
  of justice, the impugned action cannot be nullified. For this
  proposition he referred to the judgment of this Court in Haryana
G Financial Corporation and Anr. v. Kai/ash Chandra Ahuia:
  (2oos) g sec 31.
         "21. From the ratio laid down in 8. Karunakar1 it is
         explicitly clear that the doctrine of natural justice requires
         supply of a copy of the inquiry officer's report to the
H
GORKHASECURITY SERVICES v. GOVT. OF NCT OF                     639
          DELHI [A. K. SIKRI, J.]

  delinquent if such inquiry officer is other than the A
  disciplinary authority. It is also clear that non-supply of
  report of the inquiry officer is in the breach of natural
  justice. But it is equally clear that failure to supply a report
  of the inquiry officer to the delinquent employee would
  not ipso facto result in the proceedings being declared B
  null and void and the order of punishment non est and
  ineffective. It is for the delinquent employee to plead and
  prove that non-supply of such report had caused
  prejudice and resulted in miscarriage of justice. If he is
  unable to satisfy the court on that point, the order of C
  punishment cannot automatically be set aside.
  31. At the same time, however, effect of violation of the
  rule of audi alteram partem has to be considered. Even
  if hearing is not afforded to the person who is sought to D
                       .
  be affected or penalised, can it not be argued that "notice
  would have served no purpose" or "hearing could not
  have made difference" or "the person could not have
  offered any defence whatsoever". In this connection, it is
  interesting to note that under the English law, it was held E
  few years before that non-compliance with principles of
  natural justice would make the order null and void and no
  further inquiry was necessary.
  36. The recent trend, however, is of "prejudice". Even in F
  those cases where procedural requirements have not
  been complied with, the action has not been held ipso
  facto illegal, unlawful or void unless it is shown that non-
  observance had prejudicially affected the applicant.
  44. From the aforesaid decisions, it is clear that though G
  supply of report of the inquiry officer is part and parcel of
  natural justice and must be furnished to the delinquent
  employee, failure to do so would not automatically result
  in quashing or setting aside of the order or the order being
                                                                H
640        SUPREME COURT REPORTS                   [2014] 13 S.C.R.


A          declared null and void. Forth at, the delinquent employee
           has to show "prejudice''. Unless he is able to show that
           non-supply of report of the inquiry officer has resulted in
           prejudice or miscarriage of justice, an order of
           punishment cannot be held to be vitiated. And whether
B          prejudice had been caused to the delinquent employee
           depends upon the facts and circumstances of each case
           and no rule of universal application can be laid down."
         33. When we apply the ratio of the aforesaid judgment to
c the facts of the present case, it becomes difficult to accept the
  argument of the learned ASG In the first instance, we may point
  out that no such case was set up by the respondents that by
  omitting to state the proposed action of blacklisting, the
  appellant in the show cause notice has not caused any
D prejudice to the appellant. Moreover, had the action of black
  listing being specifically proposed in the show cause notice,
  the appellant could have mentioned as to why such extreme
  penalty is not justified. It could have come out with extenuating
  circumstances defending such an action even if the defaults
E were there and the Department was not satisfied with the
  explanation qua the defaults. It could have even pleaded with
  the Department not to blacklist the appellant or do it for a lesser
   period in case the Department still wanted to black list the
  appellant. Therefore, it is not at all acceptable that non
F IT!entioning of proposed blacklisting in the show cause notice
   has not caused any prejudice to the appellant. This apart, the
   extreme nature of such a harsh penalty like blacklisting with
   severe consequences, would itself amount to causing prejudice
   to the appellant.
 G
            34. For the aforesaid reasons, we are of the view that
      the impugned judgment of the High Court does not decide the
      issue in correct prospective. The impugned order dated
      11.9.2013 passed by the respondents blacklisting the appellant
  GORKHA SECURITY SERVICES v. GOVT. OF NCT OF                         641
             DELHI [A. K. SIKRi, J.]

without giving the appellant notice thereto, is contrary to the A
principles of natural justice as it was not specifically proposed
and, therefore,_there was no show cause notice given to this
effect before taking action of blacklisting against the appellant.
We, therefore, set aside and quash the impugned action of
blacklisting the appellant. The appeal is allowed to this extent. B
However, we make it clear that it would be open to the
respondents to take any action in this behalf after complying
with the necessary procedural formalities delineated above.
      35. No costs.                                                   c

Bibhuti Bhushan Bose                        Appeals partly allowed.


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