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Supreme Court of India

UNION OF INDIAversusPARMAR CONSTRUCTION COMPANY

Citation
2019 INSC 438
Decided
29 March 2019
Disposal
Disposed off

Holding

The High Court was not justified in appointing an independent arbitrator without first adhering to the contract’s arbitration procedure, and the Amendment Act, 2015 does not apply to proceedings that commenced before its commencement.

Summary

The Union of India (appellant) and several contractors, including Parmar Construction Company (respondent), entered into railway construction contracts containing an arbitration clause (clause 64). After completing work, the contractors submitted final bills with a "No Claim" certificate, but later sought arbitration over escalated costs and withheld security deposits. The appellants refused arbitration, claiming the certificate barred any dispute. The contractors filed an application under Section 11(6) of the Arbitration and Conciliation Act, 1996, and the Rajasthan High Court appointed an independent retired judge as arbitrator, invoking the Arbitration and Conciliation (Amendment) Act, 2015. The Supreme Court held that the amendment Act does not apply to proceedings that began before its commencement, and that the High Court erred by bypassing the contract‑specified appointment mechanism (clause 64(3)). The Court emphasized that the parties must first exhaust the agreed arbitration procedure and that the dispute remains arbitrable despite the No Claim certificate. Consequently, the High Court's order was set aside and the parties were directed to appoint arbitrators as per the contract.

Issues considered

  • The High Court's propriety in invoking the Arbitration and Conciliation (Amendment) Act, 2015 for appointing an independent arbitrator under Section 11(6) when the dispute arose before the amendment's commencement.
  • Whether the signing of a No Claim/No Dues certificate extinguishes the right to refer the matter to arbitration.
  • Whether the Court can appoint an independent arbitrator without first following the arbitration procedure prescribed in clause 64(3) of the contract.
  • Whether Section 11(6) permits appointment of an independent arbitrator when the parties have an agreed appointment mechanism that has not been utilized.
  • Whether the amendment Act's provisions apply to arbitral proceedings that commenced under the pre‑amendment Act.

Legislation cited

Subjects

ArbitrationSection 11(6)No Claim CertificateArbitration AgreementAmendment Act 2015Contractual DisputeAppointment of ArbitratorIndependence and ImpartialityRailway Construction ContractsAccord and Satisfaction

Judgment

                        [2019] 5 S.C.R. 1009                             1009


                        UNION OF INDIA                                   A
                                  v.
            PARMAR CONSTRUCTION COMPANY
                   (Civil Appeal No. 3303 of 2019)
                         MARCH 29, 2019                                  B
      [A. M. KHANWILKAR AND AJAY RASTOGI, JJ.]
       Arbitration and Conciliation Act, 1996: s. 11(6) – Work
contract – Dispute between the parties – In view of arbitration clause
in the agreement, notice sent by respondent contractor to appellant
                                                                         C
to appoint an arbitrator invoking clause of the contract to resolve
the dispute of payment of outstanding dues – Rejected by the
appellants submitting that “No Due Certificate” was signed and
that entails no dispute to be sent to arbitration – Subsequently,
application u/s. 11(6) by the respondent before the High Court for
appointment of independent arbitrator – High Court appointed a           D
retired judge of the High Court as an independent Arbitrator – On
appeal, held: Emphasis should be on the agreed terms and to first
resort to the procedure as prescribed and open for the parties to
the agreement to settle differences/disputes arising under the terms
of the contract through appointment of a designated arbitrator –
                                                                         E
Independence and impartiality of the arbitrator has never been
doubted but where it is in doubt or where the arbitral tribunal
appointed in terms of the arbitration agreement has not functioned,
or has failed to conclude the proceedings or to pass an award
without assigning any reason, it becomes necessary to make a fresh
appointment – On facts, notice sent by respondent much prior to          F
enforcement of the Amendment Act, 2015, thus, the provisions of
the Act of 2015 not applicable – High Court was not justified in
appointing an independent arbitrator without resorting to the
procedure for appointment of an arbitrator prescribed under the
clause of the contract under the inbuilt mechanism as agreed by the
                                                                         G
parties – Orders passed by the High Court quashed and set aside –
Appellants directed to appoint the arbitrator in terms of the
agreement – Arbitration and Conciliation(Amendment Act), 2015.


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                                1009
1010            SUPREME COURT REPORTS                      [2019] 5 S.C.R.


 A           Disposing of the appeals, the Court
              HELD: 1.1 As per clause 43(2) of the Contract, the
       contractor signs a “No claim” certificate in favour of the railway
       in the prescribed format after the work is finally measured up
       and the contractor shall be debarred from disputing the
 B     correctness of the items covered under the “No Claim” certificate
       or demanding a clearance to arbitration in respect thereof. Each
       of the respondent has to attach no claim certificate with final bills
       in the prescribed format to be furnished in advance before the
       final bills are being examined and measured by the railway
       authorities. Although it has been seriously disputed by the
 C     appellants but that is the reason for which even after furnishing
       no claim certificate with the final bills being raised, it came to be
       questioned by the respondent(contractor) by filing an application
       to refer the matter to arbitration invoking clause 64(3) of the
       conditions of contract as agreed by the parties. Under clause 64(1),
 D     if there is any dispute or difference between the parties hitherto
       as to the construction or operation of the contract, or the
       respective rights and liabilities of the parties on any matter in
       question or any other ancillary disputes arising from the terms of
       the contract or if the railway establishment fails to take a decision
       within the stipulated period and the dispute could not be amicably
 E     settled, such dispute or difference is to be referred to arbitration
       and who shall arbitrate such disputes/differences between the
       parties, the General Manager may nominate the officer by
       designation as referred to under clause 64(3)(a)(i) and a(ii)
       respectively with further procedure being prescribed for the sole
 F     arbitrator or the Arbitral Tribunal to adjudicate the disputes/
       differences arising under the terms of contract between the
       parties. [Paras 20, 21][1025-G-H; 1026-A-E]
             1.2 The conjoint reading of Section 21 read with Section 26
       leaves no manner of doubt that the provisions of the Amendment
 G     Act, 2015 shall not apply to such of the arbitral proceedings which
       has commenced in terms of the provisions of Section 21 of the
       Principal Act unless the parties otherwise agree. The Amendment
       Act, 2015 which came into force, i.e. on 23.10.2015, shall not
       apply to the arbitral proceedings which has commenced in

 H
 UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                           1011


accordance with the provisions of Section 21 of the Principal Act,       A
1996 before the coming into force of Amendment Act, 2015,
unless the parties otherwise agree. [Paras 25, 26][1027-E;
1029-C-D]
      1.3 In the instant case, the request was made and received
by the appellants in the concerned appeal much before the                B
Amendment Act, 2015 came into force. Whether the application
was pending for appointment of an arbitrator or in the case of
rejection because of no claim as in the instant case for
appointment of an arbitrator including change/substitution of
arbitrator, would not be of any legal effect for invoking the
provisions of Amendment Act, 2015, in terms of Section 21 of             C
the principal Act, 1996. The applications/requests made by the
respondent contractors deserves to be examined in accordance
with the principal Act, 1996 without taking resort to the
Amendment Act, 2015 which came into force from 23rd October,
2015. [Para 27][1029-D-F]                                                D
       1.4 There cannot be a rule of absolute kind and each case
has to be looked into on its own facts and circumstances. At the
same time, this Court cannot be oblivious of the ground realities
that where a petty/small contractor has made investments from
his available resources in executing the works contract and bills        E
have been raised for the escalation cost incurred by him and the
railway establishments/appellants without any justification reduces
the claim unilaterally and take a defence of the no claim certificate
being furnished which as alleged by the respondents to be
furnished at the time of furnishing the final bills in the prescribed
format. [Para 33][1033-C-E]                                              F

       1.5 The respondents are the contractors and attached with
the railway establishment in the instant batch of appeals are
claiming either refund of security deposits/bank guarantee, which
has been forfeited or the escalation cost has been reduced from
final invoices unilaterally without tendering any justification. It is   G
manifest from the pleadings on record that the respondent
contractors who entered into contract for construction works with
the railway establishment cannot afford to take any displeasure
from the employer, the amount under the bills for various reasons
                                                                         H
1012            SUPREME COURT REPORTS                      [2019] 5 S.C.R.


 A     which may include discharge of his liability towards the bank,
       financial institutions and other persons, indeed the railway
       establishment has a upper hand. A rebutable presumption could
       be drawn that when a no claim has been furnished in the prescribed
       format at the time of final bills being raised with unilateral
       deductions made even that acceptable amount will not be released,
 B
       unless no claim certificate is being attached to the final bills. The
       arbitral dispute subsists and the contract has not been discharged
       as being claimed by the appellants employer(s) and all the
       contentions in this regard are open to be examined in the arbitral
       proceedings.[Para 35][1037-D-G; 1038-A-B]
 C            1.6 Clause (c) of sub-section (6) of Section 11 relates to
       failure to perform any function entrusted to a person including an
       institution and also failure to act under the procedure agreed
       upon by the parties. In other words, clause(a) refers to the party
       failing to act as required under that procedure; clause(b) refers
 D     to the agreement where the parties fails to reach to an agreement
       expected of them under that procedure and clause (c ) relates to
       a person which may not be a party to the agreement but has given
       his consent to the agreement and what further transpires is that
       before any other alternative is resorted to, agreed procedure
       has to be given its precedence and the terms of the agreement
 E     has to be given its due effect as agreed by the parties to the
       extent possible. The corrective measures have to be taken first
       and the Court is the last resort. By appointing an arbitrator in
       terms of sub-section (8) of Section 11 of Act, 1996, due regard
       has to be given to the qualification required for the arbitrator by
 F     the agreement of the parties and also the other considerations
       such as to secure an independent and impartial arbitrator. To
       fulfil the object with terms and conditions which are cumulative
       in nature, it is advisable for the Court to ensure that the remedy
       provided as agreed between the parties in terms of the contract
       is first exhausted. [Para 38][1039-A-E]
 G
             1.7 It is the duty of the Court to act on the agreed terms
       and to first resort to the procedure as prescribed and open for
       the parties to the agreement to settle differences/disputes arising
       under the terms of the contract through appointment of a

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UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                          1013


designated arbitrator although the name in the arbitration             A
agreement is not mandatory or must but emphasis should always
be on the terms of the arbitration agreement to be adhered to or
given effect as closely as possible. [Para 41][1043-D-E]
      1.8 Independence and impartiality of the arbitrator has never
been doubted but where the impartiality of the arbitrator in terms     B
of the arbitration agreement is in doubt or where the Arbitral
Tribunal appointed in terms of the arbitration agreement has not
functioned, or has failed to conclude the proceedings or to pass
an award without assigning any reason and it became necessary
to make a fresh appointment, Chief Justice or his designate in
the given circumstances after assigning cogent reasons in              C
appropriate cases may resort to an alternative arrangement to
give effect to the appointment of independent arbitrator under
Section 11(6) of the Act. [Para 43][1044-B-D]
      1.9 The High Court was not justified in appointing an
independent arbitrator without resorting to the procedure for          D
appointment of an arbitrator which has been prescribed under
clause 64(3) of the contract under the inbuilt mechanism as agreed
by the parties. The orders passed by the High Court are quashed
and set aside. The appellants are directed to appoint the arbitrator
in terms of clause 64(3) of the agreement within the stipulated        E
period. [Paras 44, 45][1045-B-C]
      M/s. Aravali Power Company Private Limited Vs. Era
      Infrastructure Engineering Limited (2017) 15 SCC 32;
      S.P. Singla Constructions Pvt. Ltd. v. State of Himachal
      Pradesh and Others 2018(15) SCALE 421; Union of                  F
      India and Others v. Master Construction Company
      (2011) 12 SCC 349 : [2011] 5 SCR 853; New India
      Assurance Company Limited v. Genus Power
      Infrastructure Ltd. (2015) 2 SCC 424 : [2014] 12 SCR
      360 ; ONGC Mangalore Petrochemicals Limited v. ANS
      Constructions Limited and Anr. (2018) 3 SCC 373 :                G
      [2018] 2 SCR 598; Union of India & Another v. M.P.
      Gupta (2004) 1) SCC 504; Union of India & Another
      v. V. S. Engineering(P) Ltd. (2006) 13 SCC 240 : [2006]

                                                                       H
1014     SUPREME COURT REPORTS                     [2019] 5 S.C.R.


 A     9 Suppl. SCR 125; Northern Railway Administration,
       Ministry of Railway, New Delhi v. Patel Engineering
       Co. Limited (2008) 10 SCC 240 : [2008] 12 SCR 216;
       Union of India v. Singh Builders Syndicate (2009) 4
       SCC 523: [2009] 3 SCR 563; National Insurance
       Company Limited v. Boghara Polyfab Private Limited
 B
       (2009) 1 SCC 267: [2008] 13 SCR 638; Datar
       Switchgears Ltd. v. Tata Finance Ltd. and Another
       (2000) 8 SCC 151; Punj Lloyd Ltd. v. Petronet MHB
       Ltd. (2006) 2 SCC 638; Union of India v. Bharat Battery
       Manufacturing Co. (P) Ltd. (2007) 7 SCC 684 : [2007]
 C     8 SCR 993; North Eastern Railway and Others v. Tripple
       Engineering Works (2014) 9 SCC 288 : [2014] 6 SCR
       1143; Union of India and Others v. Uttar Pradesh State
       Bridge Corporation Limited (2015) 2 SCC 52; Union
       of India v. Kishorilal Gupta & Bros. AIR 1959 SC
       1362 : [1960] SCR 493; P.K. Ramaiah & Co. v.
 D
       Chairman and Managing Director, National Thermal
       Power Corpn. (1994) 3 Suppl. SCC 126; State of
       Maharashtra v. Nav Bharat Builders (1994) 3 Suppl.
       SCC 83; Nathani Steels Limited v. Associated
       Constructions (1995) 3 Suppl. SCC 324; Damodar
 E     Valley Corporation v. KK Kar (1974) 1 SCC 141 :
       [1974] 2 SCR 240; Bharat Heavy Electricals Limited
       Ranipur v. Amarnath Bhan Prakash (1982) 1 SCC 625;
       Union of India and Anr. v. L.K. Ahuja and Co. (1988) 3
       SCC 76 : [1988] 3 SCR 402 ; Jayesh Engineering Works
       v. New India Assurance Co. Ltd. (2000) 10 SCC 178 ;
 F
       Chairman and MD, NTPC Ltd. v. Reshmi Constructions
       Builders & Contractors (2004) 2 SCC 663 : [2004] 1
       SCR 62 – referred to.
                        Case Law Reference
 G     (2017) 15 SCC 32           referred to          Para 8
       2018 (15) SCALE 421        referred to          Para 8
       [2011] 5 SCR 853           referred to          Para 9
       [2014] 12 SCR 360          referred to          Para 9
 H     [2018] 2 SCR 598           referred to          Para 9
UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                             1015


       (2004) 10 SCC 504             referred to         Para 10          A
       [2006] 9 Suppl. SCR 125      referred to          Para 10
       [2008] 12 SCR 216             referred to         Para 10
       [2009] 3 SCR 563              referred to         Para 10
       [2008] 13 SCR 638             referred to         Para 13          B
       (2000) 8 SCC 151              referred to         Para 14
       (2006) 2 SCC 638              referred to         Para 14
       [2007] 8 SCR 993              referred to         Para 14
                                                                          C
       [2014] 6 SCR 1143             referred to         Para 15
       (2015) 2 SCC 52               referred to         Para 15
       [1960] SCR 493                referred to         Para 29
       [1994] 3 Suppl. SCC 126      referred to          Para 29
                                                                          D
       [1994] 3 Suppl. SCC 83        referred to         Para 29
       [1995] 3 Suppl. SCC 324      referred to          Para 29
       [1974] 2 SCR 240              referred to         Para 29
       (1982) 1 SCC 625              referred to         Para 29
                                                                          E
       [1988] 3 SCR 402              referred to         Para 29
       (2000) 10 SCC 178             referred to         Para 29
       [2004] 1 SCR 62               referred to         Para 29

                                                                          F
       CIVIL APPELLATE JURISDICTION: Civil Appeal No.3303 of
2019
      From the Judgment and Order dated 14.07.2017 of the High Court
of Rajasthan, Jaipur Bench in S.B.Civil Miscellaneous Application
(Arbitration) No. 14 of 2015                                              G
                                With
      Civil Appeal Nos. 3304, 3305, 3306, 3307, 3308, 3309, 3310, 3311,
3312, 3313, 3319, 3314, 3315, 3316, 3317 and 3318 of 2019.

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1016             SUPREME COURT REPORTS                          [2019] 5 S.C.R.


 A            K. M. Natarajan, ASG, Ashok K. Srivastava, R. Balasubramanian,
       Ms. Shradha Deshmukh, Raj Bahadur, Kisan Bhardwaz, Mrs. Anil
       Katiyar, Sameer Jain, Abhinav Shrivastava, Suvigya Awasthy, Karan
       Valecha, Rahul Gupta, Ms. Sana Kamra, Vishwa Pal Singh, Surjeet Singh,
       Ronak, Manendra Pal Gupta, S. K. Bhattacharya, L. K. Paonam,
       Mrs. Tomthinnganbi Koijam, Niraj Bobby Paonam, Nitin Kumar Thakur,
 B
       Miss Geetanjali Mohan, E. C. Vidya Sagar, Subash Chandra Sagar, Advs.
       for the appearing parties.
             The Judgment of the Court was delivered by
             RASTOGI, J. 1. Leave granted.
 C            2. The question that arises for consideration in the batch of appeals
       by special leave is as to whether (1) the High Court was justified in
       invoking amended provision which has been introduced by Arbitration
       and Conciliation(Amendment Act), 2015 with effect from 23rd October,
       2015(hereinafter being referred to as “Amendment Act, 2015”); (2)
 D     whether the arbitration agreement stands discharged on acceptance of
       the amount and signing no claim/discharge certificate and (3) whether it
       was permissible for the High Court under Section 11(6) of the Arbitration
       and Conciliation Act, 1996(prior to the Amendment Act, 2015) to appoint
       third party or an independent Arbitrator when the parties have mutually
       agreed for the procedure vis-à-vis the authority to appoint the designated
 E     arbitrator. The High Court has passed separate orders in exercise of its
       powers under Section 11(6) of the Act, 1996 in appointing an independent
       arbitrator without adhering to the mutually agreed procedure under the
       agreement executed between the parties. Since the batch of appeals
       involve common questions of law and facts with the consent of parties,
 F     are disposed off by the present judgment.
            3. The facts have been noticed from civil appeal arising out of
       SLP(Civil) no. 2166 of 2018.
              4. The work for construction of office accommodation for officer
       and rest house was allotted to the respondent contractor, at Dungarpur
 G     in the State of Rajasthan on 21st December, 2011. As alleged, the
       extension was granted by the appellants to complete the work by
       31st March, 2013. The measurement was accepted by the respondent
       under protest and when appellants officials failed to clear 7th final bill
       until the respondent put a line over “under protest” and signed no claim
 H
UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                    1017
                [AJAY RASTOGI, J.]

certificate. The total value of the work executed was of Rs. 58.60 lakhs         A
against which Rs. 55.54 lakhs was paid and escalation cost was not
added with interest @ 18% over delay payment. Demand notice was
sent to the appellants to appoint an arbitrator invoking Clause 64(3) of
the GCC to resolve the disputes/differences on 23rd December, 2013.
When the appellants failed to appoint the arbitrator in terms of Clause
                                                                                 B
64(3), application came to be filed under Section 11(6) of the Act, 1996
before the Chief Justice/his Designate for appointment of an independent
arbitrator who after hearing the parties under the impugned judgment
allowed the application of the respondent and appointed a retired judge
of the High Court as an independent arbitrator to arbitrate the proceedings.
       5. In the instant batch of appeals, one fact is common that the           C
orders were placed for various nature of construction works for its
execution and the agreement executed between the parties includes a
separate chapter for settlement of disputes leaving any dispute or
difference between the parties to be resolved through the process of
arbitration by appointing an arbitrator invoking clause 64(3) of the contract.   D
As per terms of the agreement, date of completion of the project was
delayed as alleged due to breach of obligations by the appellants and the
scheduled date of completion had to be extended. Meanwhile, due to
rise in the prices of raw material, the project was impossible to be
completed by the respondent contractors and hence correspondence
was made to either pay the escalated price or in the absence, the                E
respondents would not be in a position to conclude the contract. It was
alleged that the appellants accepted the terms and conditions for escalated
prices and asked the respondents to complete the work and handover
the project.
       6. But when the respondents raised the final bills in the pre-            F
determined format (which also included the no dues certificate) on the
newly agreed prices, dispute has arisen in context of payment of escalated
prices or withholding of security deposits, taking note of the existence of
arbitration clause in the agreement the respondents sent a notice to appoint
an arbitrator as per clause 64(3) of GCC to resolve the dispute of payment       G
of outstanding dues which was declined by the appellants by sending the
reply that “No Due Certificate” was signed and that entails no dispute to
be sent to arbitration. Since the appellants failed to appoint the arbitrator
in accordance with the arbitration clause in the agreement, each of the

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1018             SUPREME COURT REPORTS                            [2019] 5 S.C.R.


 A     respondent filed application under Section 11(6) of the Act before the
       High Court for appointment of an independent arbitrator and the primary
       objection of the appellants before the High Court was that on furnishing
       the no claim certificate by the contractor, no dispute subsists which is to
       be sent to the arbitrator and further the claims which has been submitted
       were beyond time as prescribed in the agreement and thus falls under
 B
       the ‘excepted matter’ in the agreement.
              7. After the matter being heard, the application for appointment
       of arbitrator under Section 11(6) of the Act, 1996 came to be decided by
       the High Court of Rajasthan by separate order(s) keeping in view the
       independence and neutrality of arbitrator as envisaged under Section
 C     12(5) of the Amendment Act, 2015. The High Court further observed
       that the amended provisions of Act, 2015 shall apply to the pending
       proceedings and mere furnishing of no claim certificate would not take
       away the right of the parties and it is open for adjudication before the
       arbitrator and appointed a retired Judge of the High Court as an
 D     independent sole arbitrator under the impugned judgment in exercise of
       power under Section 11(6) of the Act, 1996. Indisputedly, the request
       for the dispute to be referred to arbitration in the instant batch of appeals
       was received by the appellants much before the Amendment Act, 2015
       came into force (i.e. 23rd October, 2015).
 E            8. Mr. K.M. Natarajan, learned Additional Solicitor General
       appearing for the appellants submits that Section 12 including sub-sections
       (1) and (5) as also Fifth and Seventh Schedule, has come into force by
       the Amendment Act, 2015 w.e.f. 23rd October, 2015 and indisputedly, in
       the instant batch of appeals, request to refer to the arbitration was received
       by the appellants much prior to the Amendment Act, 2015. In view of
 F     Section 21 read with Section 26 of the Amendment Act, 2015 where the
       request has been sent to refer the dispute to arbitration and received by
       the other side before the amendment Act, 2015 has come into force, the
       proceedings will commence in accordance with the pre-amended
       provisions of the Act, 1996 and in the given circumstances, apparent
 G     error has been committed by invoking Section 12(5) of the Amendment
       Act, 2015 for appointment of an independent arbitrator without resorting
       to the clause 64(3) of GCC as agreed by the parties and in support of
       submission, learned counsel has placed reliance on the decision of this
       Court in the case of M/s. Aravali Power Company Private Limited

 H
UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                1019
                [AJAY RASTOGI, J.]

Vs. Era Infrastructure Engineering Limited 2017(15) SCC 32 and               A
S.P. Singla Constructions Pvt. Ltd. Vs. State of Himachal Pradesh
and Others 2018(15) Scale 421.
       9. Learned counsel further submits that once the no claim
certificate has been signed by each of the respondent and after settlement
of the final bills, no arbitral dispute subsists and the contract stands     B
discharged and they cannot be permitted to urge that they gave the no
claim certificate under any kind of financial duress/undue influence and
even in support thereof, no prima facie evidence has been placed on
record. In the given circumstances, the appointment of an independent
arbitrator by the High Court under Section 11(6) of the Act, 1996 is not
sustainable and in support of submission, learned counsel has placed         C
reliance on the decisions of this Court in Union of India and Others
Vs. Master Construction Company 2011(12) SCC 349; New India
Assurance Company Limited Vs. Genus Power Infrastructure Ltd.
2015(2) SCC 424; ONGC Mangalore Petrochemicals Limited Vs.
ANS Constructions Limited and Anr. 2018(3) SCC 373.                          D
       10. Learned counsel further submits that none of the respondents
had made any allegation of bias to the arbitrator who was likely to be
appointed by the railways in terms of the agreement. The said issue
would have cropped up only when the appointment of arbitrator was
made by the railways. It was required in the first instance to make every    E
possible attempt to respect the agreement agreed upon by the parties in
appointing an arbitrator to settle the disputes/differences and only when
there are allegations of bias or malafide, or the appointed arbitrator has
miserably failed to discharge its obligation in submitting the award, the
Court is required to examine those aspects and to record a finding as to
whether there is any requirement in default to appoint an independent        F
arbitrator invoking Section 11(6) of the Act, 1996 and in support of
submission, learned counsel has placed reliance on the decision of this
Court in Union of India & Another Vs. M.P. Gupta 2004(10) SCC
504, Union of India & Another Vs. V.S. Engineering(P) Ltd.2006(13)
SCC 240, Northern Railway Administration, Ministry of Railway,               G
New Delhi Vs. Patel Engineering Co. Limited 2008(10) SCC 240,
Union of India Vs. Singh Builders Syndicate 2009(4) SCC 523.
      11. Learned counsel further submits that as indicated in clause
64(7) of the GCC, all statutory modifications thereof will be binding to
                                                                             H
1020             SUPREME COURT REPORTS                            [2019] 5 S.C.R.


 A     the arbitration proceedings and after promulgation of the Arbitration and
       Conciliation (Amendment) Act, 2015, clause 64(7) stood amended to
       fulfil the mandate of Amendment Act, 2015 and it was clarified that all
       statutory modifications thereof shall apply to the appointment of arbitrator
       and arbitration proceedings and the respondents being signatory to the
       agreement have accepted the enforceability of aforesaid clause 64(7)
 B
       and, therefore, are bound by any modification made in GCC even
       subsequently and placed reliance on the judgment of this Court in S.P.
       Singla Constructions Pvt. Ltd’s case(supra).
              12. Per contra, Mr. Sameer Jain, learned counsel for the
       respondents submits that respondents are the registered contractors
 C     undertaking various nature of works contracts with the railway
       establishment and are not in a bargaining position and it is a ground
       reality that final bills are not being released without a no claim certificate
       being furnished in advance by them. In all the cases, unilateral deductions
       have been made from the final bills furnished by each of the respondent
 D     and they are very small and petty contractors and the payments are not
       released unless the no claim certificate is being furnished, it is nothing
       more than a financial duress and undue influence by the authorities and
       is open for the arbitrator to adjudicate by examining the bills which was
       furnished for payment.
 E            13. Learned counsel further submits that the effect of no claim
       certificate has been examined by this Court in National Insurance
       Company Limited Vs. Boghara Polyfab Private Limited 2009(1) SCC
       267 and there are series of decisions of this Court where no claim
       certificate in itself has never been considered to be the basis to non-suit
       the request made in appointing an arbitrator to independently examine
 F     the dispute arising under the terms of the agreement.
              14. Learned counsel further submits that once the appellants have
       failed to appoint an arbitrator under the terms of agreement before the
       application under Section 11(6) being filed before the Court, the authority
       forfeits its right of appointing an arbitrator and it is for the Chief Justice/
 G     his designate to appoint an independent arbitrator under Section 11(6) of
       the Act, 1996 as held by this Court in Datar Switchgears Ltd. Vs. Tata
       Finance Ltd. and Another 2000(8) SCC 151 followed in Punj Lloyd
       Ltd. Vs. Petronet MHB Ltd. 2006(2) SCC 638 and later in Union of
       India Vs. Bharat Battery Manufacturing Co. (P) Ltd. 2007(7) SCC
 H
 UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                1021
                 [AJAY RASTOGI, J.]

684 that once the party fails to appoint an arbitrator until filing of an     A
application under Section 11(6) of the Act, the opposite party would lose
its right of appointment of arbitrator(s) as per the terms of the contract.
       15. Learned counsel further submits that while dealing with Section
11(6), the Chief Justice/his designate can even overlook the qualification
of the arbitrator under the agreement but arbitration agreement in the        B
instant case does not contain any specific qualification of the arbitrator
under Clause 64(3) of the GCC and since the appellants failed to appoint
an arbitrator until the application was filed, Section 11(6) empowers the
Court to deviate from the agreed terms if required by appointing an
independent arbitrator and by virtue of operation of Section 12(5) of the
Amendment Act, 2015, the employee of the railway establishment became         C
ineligible to be appointed as arbitrator. In the given circumstances, the
authority is vested with the Chief Justice or his designate to appoint an
independent arbitrator under Section 11(6) of the Act and the same has
been held by this Court in North Eastern Railway and Others Vs.
Tripple Engineering Works 2014(9) SCC 288 and Union of India                  D
and Others Vs. Uttar Pradesh State Bridge Corporation Limited
2015(2) SCC 52.
       16. Learned counsel further submits that the primary object by
introducing the remedy to measure arbitration is to have a fair, speedy
and inexpensive trial by the Arbitral Tribunal. Unnecessary delay or          E
expense would frustrate the very purpose of arbitration and it holds out
that arbitrator should always be impartial and neutrality of the arbitrator
is of utmost importance and that has been noticed by the Parliament in
amending Section 12(5) of the Act, 1996 which came into force on 23rd
October, 2015 and when the matters have been taken up for hearing by
the High Court after the amendment has come into force, the effect of         F
the amended provisions would certainly be taken note of and in the given
circumstances, if an independent arbitrator has been appointed which is
indisputedly an impartial and neutral person fulfilling the mandate of the
object of the proceedings of arbitration, the amended provision has been
rightly invoked by the High Court in the appointment of an independent        G
arbitrator invoking Section 11(6) of the Act, 1996.
       17. We have heard learned counsel for the parties and with their
assistance perused the material on record.

                                                                              H
1022            SUPREME COURT REPORTS                          [2019] 5 S.C.R.


 A             18. The facts which manifest from the batch of appeals are that
       the respondents are the registered contractors with the railway
       establishment and undertaking work contracts (construction) of various
       kinds. They raised a demand for escalation cost and the interest accrued
       thereon because the date of the completion of the project was delayed
       as alleged due to breach of obligations by the appellants and the scheduled
 B
       date of completion had to be extended. In the interregnum period, there
       was a rise in the prices of the raw material and the project became
       impossible to be completed by the respondent contractors. Hence, a
       request was made to the appellants to either pay the enhanced escalation
       price otherwise the respondent contractors would not be in a position to
 C     conclude the contract and on the acceptance for payment of the escalation
       costs, respondent contractor completed the work and delivered the project
       and raised final bills in the prescribed pre-determined format (which
       also included no dues certificate). Since the dispute has arisen in the
       context of the payment of the escalated cost, as demanded by respondent
       contractors, and their being a clause of arbitration in the agreement,
 D
       each of the respondent contractors sent a notice for arbitration invoking
       clause 64(3) of GCC, which in majority of the cases declined by the
       appellants stating that no dues certificate has been furnished and that
       entailed no subsisting dispute and that was the reason due to which each
       of the respondent contractor had approached the High Court by filing an
 E     application under Section 11(6) of the Act, 1996. It is also not in dispute
       that the request for referring the dispute to arbitration was received by
       the appellants much prior to the enforcement of the Amendment Act,
       2015 which came into force, w.e.f. 23rd October, 2015.
              19. To proceed with the matter further, it will be apposite to take
 F     note of the relevant clauses of the agreement with which we are presently
       concerned: -
             “CLAIMS 43.(1) Monthly Statement Of Claims : The Contractor
             shall prepare and furnish to the Engineer once in every month an
             account giving full and detailed particulars of all claims for any
 G           additional expenses to which the Contractor may consider himself
             entitled to and of all extra or additional works ordered by the
             Engineer which he has executed during the preceding month and
             no claim for payment for and such work will be considered which
             has not been included in such particulars.

 H
UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                              1023
                [AJAY RASTOGI, J.]

   43.(2) Signing Of “No Claim” Certificate : The Contractor shall         A
   not be entitled to make any claim whatsoever against the Railway
   under or by virtue of or arising out of this contract, nor shall the
   Railway entertain or consider any such claim, if made by the
   Contractor, after he shall have signed a “No Claim” Certificate in
   favour of the Railway in such form as shall be required by the
                                                                           B
   Railway after the works are finally measured up. The Contactor
   shall be debarred from disputing the correctness of the items
   covered by “No Claim” Certificate or demanding a clearance to
   arbitration in respect thereof.
   64.(1) Demand for Arbitration:
                                                                           C
   64.(1) (i) In the event of any dispute or difference between the
   parties hereto as to the construction or operation of this contract,
   or the respective rights and liabilities of the parties on any matter
   in question, dispute or difference on any account or as to the
   withholding by the Railway of any certificate to which the contractor
   may claim to be entitled to, or if the Railway fails to make a          D
   decision within 120 days, then and in any such case, but except in
   any of the “excepted matters” referred to in Clause 63 of these
   Conditions, the contractor, after 120 days but within 180 days of
   his presenting his final claim on disputed matters shall demand in
   writing that the dispute or difference be referred to arbitration.      E
   64.(1) (ii) The demand for arbitration shall specify the matters
   which are in question, or subject of the dispute or difference as
   also the amount of claim item-wise. Only such dispute(s)or
   difference(s) in respect of which the demand has been made,
   together with counter claims or set off, given by the Railway,          F
   shall be referred to arbitration and other matters shall not be
   included in the reference.
   64.(1) (iii) (a) The Arbitration proceedings shall be assumed to
   have commenced from the day, a written and valid demand for
   arbitration is received by the Railway. (b) The claimant shall submit   G
   his claim stating the facts supporting the claims alongwith all the
   relevant documents and the relief or remedy sought against each
   claim within a period of 30 days from the date of appointment of
   the Arbitral Tribunal. (c) The Railway shall submit its defence

                                                                           H
1024      SUPREME COURT REPORTS                             [2019] 5 S.C.R.


 A     statement and counter claim(s), if any, within a period of 60 days
       of receipt of copy of claims from Tribunal thereafter, unless
       otherwise extension has been granted by Tribunal. (d) Place of
       Arbitration : The place of arbitration would be within the
       geographical limits of the Division of the Railway where the cause
       of action arose or the Headquarters of the concerned Railway or
 B
       any other place with the written consent of both the parties.
       64.(1) (iv) No new claim shall be added during proceedings by
       either party. However, a party may amend or supplement the
       original claim or defence thereof during the course of arbitration
       proceedings subject to acceptance by Tribunal having due regard
 C     to the delay in making it.
       64.(1) (v) If the contractor(s) does/do not prefer his/their specific
       and final claims in writing, within a period of 90 days of receiving
       the intimation from the Railways that the final bill is ready for
       payment, he/they will be deemed to have waived his/their claim(s)
 D     and the Railway shall be discharged and released of all liabilities
       under the contract in respect of these claims.
       64.(2) Obligation During Pendency Of Arbitration : Work under
       the contract shall, unless otherwise directed by the Engineer,
       continue during the arbitration proceedings, and no payment due
 E     or payable by the Railway shall be withheld on account of such
       proceedings, provided, however, it shall be open for Arbitral
       Tribunal to consider and decide whether or not such work should
       continue during arbitration proceedings.
       64.(3) Appointment of Arbitrator :
 F
       64.(3) (a)(i) In cases where the total value of all claims in question
       added together does not exceed Rs. 25,00,000 (Rupees twenty
       five lakh only), the Arbitral Tribunal shall consist of a Sole Arbitrator
       who shall be a Gazetted Officer of Railway not below JA Grade,
       nominated by the General Manager. The sole arbitrator shall be
 G     appointed within 60 days from the day when a written and valid
       demand for arbitration is received by GM. {Authority : Railway
       Board’s letter no. 2012/CE-I/CT/ARB./24, Dated 22.10./
       05.11.2013}

 H
 UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY 1025
                 [AJAY RASTOGI, J.]

      64.(3) (a)(ii) In cases not covered by the Clause 64(3)(a)(i), the     A
      Arbitral Tribunal shall consist of a Panel of three Gazetted Railway
      Officers not below JA Grade or 2 Railway Gazetted Officers not
      below JA Grade and a retired Railway Officer, retired not below
      the rank of SAG Officer, as the arbitrators. For this purpose, the
      Railway will send a panel of more than 3 names of Gazetted
                                                                             B
      Railway Officers of one or more departments of the Railway
      which may also include the name(s) of retired Railway Officer(s)
      empanelled to work as Railway Arbitrator to the contractor within
      60 days from the day when a written and valid demand for
      arbitration is received by the GM. Contractor will be asked to
      suggest to General Manager at least 2 names out of the panel for       C
      appointment as contractor’s nominee within 30 days from the date
      of dispatch of the request by Railway. The General Manager shall
      appoint at least one out of them as the contractor’s nominee and
      will, also simultaneously appoint the balance number of arbitrators
      either from the panel or from outside the panel, duly indicating the
                                                                             D
      ‘presiding arbitrator’ from amongst the 3 arbitrators so appointed.
      GM shall complete this exercise of appointing the Arbitral Tribunal
      within 30 days from the receipt of the names of contractor’s
      nominees. While nominating the arbitrators, it will be necessary
      to ensure that one of them is from the Accounts Department. An
      officer of Selection Grade of the Accounts Department shall be         E
      considered of equal status to the officers in SA grade of other
      departments of the Railway for the purpose of appointment of
      arbitrator.
      64.(7) Subject to the provisions of the aforesaid Arbitration and
      Conciliation Act, 1996 and the rules thereunder and any statutory      F
      modifications thereof shall apply to the arbitration proceedings
      under this Clause.
       20. As per clause 43(2), the contractor signs a “No claim”
certificate in favour of the railway in the prescribed format after the
work is finally measured up and the contractor shall be debarred from        G
disputing the correctness of the items covered under the “No Claim”
certificate or demanding a clearance to arbitration in respect thereof.
Each of the respondent has to attach no claim certificate with final bills


                                                                             H
1026             SUPREME COURT REPORTS                          [2019] 5 S.C.R.


 A     in the prescribed format to be furnished in advance before the final bills
       are being examined and measured by the railway authorities. Although
       it has been seriously disputed by the appellants but that is the reason for
       which even after furnishing no claim certificate with the final bills being
       raised, it came to be questioned by the respondent(contractor) by filing
       an application to refer the matter to arbitration invoking clause 64(3) of
 B
       the conditions of contract as agreed by the parties.
              21. Under clause 64(1), if there is any dispute or difference
       between the parties hitherto as to the construction or operation of the
       contract, or the respective rights and liabilities of the parties on any
       matter in question or any other ancillary disputes arising from the terms
 C     of the contract or if the railway establishment fails to take a decision
       within the stipulated period and the dispute could not be amicably settled,
       such dispute or difference is to be referred to arbitration and who shall
       arbitrate such disputes/differences between the parties, the General
       Manager may nominate the officer by designation as referred to under
 D     clause 64(3)(a)(i) and a(ii) respectively with further procedure being
       prescribed for the sole arbitrator or the Arbitral Tribunal to adjudicate
       the disputes/differences arising under the terms of contract between the
       parties.
               22. It is also not disputed that when the request of the respondent
 E     contractors was rejected by the appellants on the premise of the no
       claim certificate being furnished, arbitral dispute does not survive which
       is to be sent to arbitration, each of the respondent contractor approached
       the High Court by filing an application under Section 11(6) of the Act for
       appointment of an arbitrator for settling their disputes/differences arising
       from the terms of contract as agreed between the parties.
 F
              23. It is to be noticed that the cost of escalation which was raised
       by each of the respondent contractor with final bills were appended with
       the no claim certificate in the prescribed pre-determined format and
       each of the claim of the respondent contractor for making a reference
       to the Arbitrator for settling the disputes/differences arising from the
 G     terms of the contract, as agreed between the parties was turned down
       by the appellants because of furnishing no claim certificate.
             24. As on 1st January, 2016, the Amendment Act, 2015 was gazetted
       and according to Section 1(2) of the Amendment Act, 2015, it deemed to

 H
UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                 1027
                [AJAY RASTOGI, J.]

have come into force on 23rd October 2015. Section 21 of the Act, 1996        A
clearly envisage that unless otherwise agreed by the parties, the arbitral
proceedings in respect of a dispute shall commence from the date on
which a request for that dispute to be referred to arbitration is received
by the respondent and the plain reading of Section 26 of Amendment
Act, 2015 is self-explicit, leaves no room for interpretation. Section 21
                                                                              B
& 26 of the Act, 1996/Amendment Act, 2015 relevant for the purpose is
extracted hereunder: -
      “21. Commencement of arbitral proceedings. —Unless
      otherwise agreed by the parties, the arbitral proceedings in respect
      of a particular dispute commence on the date on which a request
      for that dispute to be referred to arbitration is received by the       C
      respondent.
      26. Act not to apply to pending arbitral proceedings –
      Nothing contained in this Act shall apply to the arbitral proceedings
      commenced, in accordance with the provisions of Section 21 of
      the principal Act, before the commencement of this Act unless           D
      the parties otherwise agree but this Act shall apply in relation to
      arbitral proceedings commenced on or after the date of
      commencement of this Act.”
       25. The conjoint reading of Section 21 read with Section 26 leaves
no manner of doubt that the provisions of the Amendment Act, 2015             E
shall not apply to such of the arbitral proceedings which has commenced
in terms of the provisions of Section 21 of the Principal Act unless the
parties otherwise agree. The effect of Section 21 read with Section 26
of Amendment Act, 2015 has been examined by this Court in Aravali
Power Company Private Limited Vs. Era Infra Engineering Limited               F
(supra) and taking note of Section 26 of the Amendment Act, 2015 laid
down the broad principles as under:-
      “22. The principles which emerge from the decisions referred to
      above are:
      22.1. In cases governed by 1996 Act as it stood before the              G
      Amendment Act came into force:
      22.1.1. The fact that the named arbitrator is an employee of one
      of the parties is not ipso facto a ground to raise a presumption of
      bias or partiality or lack of independence on his part. There can
                                                                              H
1028      SUPREME COURT REPORTS                           [2019] 5 S.C.R.


 A     however be a justifiable apprehension about the independence or
       impartiality of an employee arbitrator, if such person was the
       controlling or dealing authority in regard to the subject contract or
       if he is a direct subordinate to the officer whose decision is the
       subject-matter of the dispute.
 B     22.1.2. Unless the cause of action for invoking jurisdiction under
       Clauses (a), (b) or (c) of sub-section (6) of Section 11 of the 1996
       Act arises, there is no question of the Chief Justice or his designate
       exercising power under sub-section (6) of Section 11.
       22.1.3. The Chief Justice or his designate while exercising power
 C     under sub-section (6) of Section 11 shall endeavour to give effect
       to the appointment procedure prescribed in the arbitration clause.
       22.1.4. While exercising such power under sub-section (6) of
       Section 11, if circumstances exist, giving rise to justifiable doubts
       as to the independence and impartiality of the person nominated,
 D     or if other circumstances warrant appointment of an independent
       arbitrator by ignoring the procedure prescribed, the Chief Justice
       or his designate may, for reasons to be recorded ignore the
       designated arbitrator and appoint someone else.
       22.2. In cases governed by 1996 Act after the Amendment Act
 E     has come into force: If the arbitration clause finds foul with the
       amended provisions, the appointment of the arbitrator even if
       apparently in conformity with the arbitration clause in the
       agreement, would be illegal and thus the court would be within its
       powers to appoint such arbitrator(s) as may be permissible.”

 F     which has been further considered in S.P. Singla Constructions
       Pvt. Ltd. case(supra).
       “16. Considering the facts and circumstances of the present case,
       we are not inclined to go into the merits of this contention of the
       appellant nor examine the correctness or otherwise of the above
       view taken by the Delhi High Court in Ratna Infrastructure Projects
 G
       case; suffice it to note that as per Section 26 of the Arbitration
       and Conciliation (Amendment) Act, 2015 the provisions of the
       Amended Act, 2015 shall not apply to the arbitral proceedings
       commenced in accordance with the provisions of Section 21 of

 H
UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                  1029
                [AJAY RASTOGI, J.]

      the Principal Act before the commencement of the Amendment               A
      Act unless the parties otherwise agree. In the facts and
      circumstances of the present case, the proviso in clause (65) of
      the general conditions of the contract cannot be taken to be the
      agreement between the parties so as to apply the provisions of
      the amended Act. As per Section 26 of the Act, the provisions of
                                                                               B
      the Amendment Act, 2015 shall apply in relation to arbitral
      proceedings commenced on or after the date of commencement
      of the Amendment Act, 2015(w.e.f. 23.10.2015). In the present
      case, arbitration proceedings commenced way back in 2013, much
      prior to coming into force of the amended Act and, therefore,
      provisions of the Amended Act cannot be invoked.”                        C
      26. We are also of the view that the Amendment Act, 2015 which
came into force, i.e. on 23rd October, 2015, shall not apply to the arbitral
proceedings which has commenced in accordance with the provisions
of Section 21 of the Principal Act, 1996 before the coming into force of
Amendment Act, 2015, unless the parties otherwise agree.                       D
       27. In the instant case, the request was made and received by the
appellants in the concerned appeal much before the Amendment Act,
2015 came into force. Whether the application was pending for
appointment of an arbitrator or in the case of rejection because of no
claim as in the instant case for appointment of an arbitrator including        E
change/substitution of arbitrator, would not be of any legal effect for
invoking the provisions of Amendment Act, 2015, in terms of Section 21
of the principal Act, 1996. In our considered view, the applications/
requests made by the respondent contractors deserves to be examined
in accordance with the principal Act, 1996 without taking resort to the
Amendment Act, 2015 which came into force from 23rd October, 2015.             F

       28. The thrust of the learned counsel for the appellants that
submission of a no claim certificate furnished by each of the respondent/
contractor takes away the right for settlement of dispute/difference arising
in terms of the agreement to be examined by the arbitrator invoking
Clause 64(3) of the conditions of the contract. The controversy presented      G
before us is that whether after furnishing of no claim certificate and the
receipt of payment of final bills as submitted by the contractor, still any
arbitral dispute subsists between the parties or the contract stands
discharged.
                                                                               H
1030             SUPREME COURT REPORTS                             [2019] 5 S.C.R.


 A             29. Before we take note of the factual aspect of the present matters,
       it will be appropriate to carefully consider the plenitude of decisions of
       this Court referred to by learned counsel for the parties and to summarise
       (first category) Union of India Vs. Kishorilal Gupta & Bros. AIR
       1959 SC 1362; P.K. Ramaiah & Co. Vs. Chairman and Managing
       Director, National Thermal Power Corpn. 1994 Supp(3) SCC
 B
       126;State of Maharashtra Vs. Nav Bharat Builders 1994 Supp(3)
       SCC 83; Nathani Steels Limited Vs. Associated Constructions 1995
       Supp(3) SCC 324……(second category) Damodar Valley Corporation
       Vs. KK Kar 1974(1) SCC 141; Bharat Heavy Electricals Limited
       Ranipur Vs. Amarnath Bhan Prakash 1982(1) SCC 625;Union of
 C     India and Anr. Vs. L.K. Ahuja and Co. 1988(3) SCC 76; Jayesh
       Engineering Works Vs. New India Assurance Co. Ltd. 2000(10) SCC
       178; Chairman and MD, NTPC Ltd. Vs. Reshmi Constructions
       Builders & Contractors 2004(2) SCC 663.
              30. The aforesaid cases fall under two categories, the one category
 D     where the Court after considering the facts found that there was full
       and final settlement resulting in accord and satisfaction and there was
       no substance in the allegations of coercion/undue influence. In the second
       category of cases, the Court found some substance in the contention of
       the claimants that “no-dues/no claims certificate or discharge vouchers”
       were insisted and taken (either on a printed format or otherwise) as a
 E     condition precedent for release of the admitted dues and consequently
       this Court held that the disputes are arbitrable. It took note of the principles
       earlier examined and summarised in National Insurance Company
       Limited Vs. Boghara Polyfab Private Limited case (supra) as
       under: -
 F            “44. None of the three cases relied on by the appellant lay down
              a proposition that mere execution of a full and final settlement
              receipt or a discharge voucher is a bar to arbitration, even when
              the validity thereof is challenged by the claimant on the ground of
              fraud, coercion or undue influence. Nor do they lay down a
 G            proposition that even if the discharge of contract is not genuine or
              legal, the claims cannot be referred to arbitration. In all the three
              cases, the Court examined the facts and satisfied itself that there
              was accord and satisfaction or complete discharge of the contract
              and that there was no evidence to support the allegation of coercion/
              undue influence.”
 H
UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                      1031
                [AJAY RASTOGI, J.]

       31. Further, taking note of the jurisdiction of the Chief Justice/ his      A
Designate in the proceedings under Section 11(6) of Act 1996, this Court
culled out the legal proposition in paragraph 51 as follows:-
       “51. The Chief Justice/his designate exercising jurisdiction under
       Section 11 of the Act will consider whether there was really accord
       and satisfaction or discharge of contract by performance. If the            B
       answer is in the affirmative, he will refuse to refer the dispute to
       arbitration. On the other hand, if the Chief Justice/his designate
       comes to the conclusion that the full and final settlement receipt
       or discharge voucher was the result of any fraud/coercion/undue
       influence, he will have to hold that there was no discharge of the
       contract and consequently, refer the dispute to arbitration.                C
       Alternatively, where the Chief Justice/his designate is satisfied
       prima facie that the discharge voucher was not issued voluntarily
       and the claimant was under some compulsion or coercion, and
       that the matter deserved detailed consideration, he may instead
       of deciding the issue himself, refer the matter to the Arbitral             D
       Tribunal with a specific direction that the said question should be
       decided in the first instance.”
       32. It further laid down the illustrations as to when claims are
arbitrable and when they are not. This may be illustrative (not exhaustive)
but beneficial for the authorities in taking a decision as to whether in a         E
given situation where no claim/discharge voucher has been furnished
what will be its legal effect and still there is any arbitral dispute subsists
to be examined by the arbitrator in the given facts and circumstances
and held in para 52 of National Insurance Company Limited Vs.
Boghara Polyfab Private Limited(supra) as follows:-
                                                                                   F
       “52. Some illustrations (not exhaustive) as to when claims are
       arbitrable and when they are not, when discharge of contract by
       accord and satisfaction are disputed, to round up the discussion
       on this subject are:
       (i) A claim is referred to a conciliation or a pre-litigation Lok Adalat.   G
       The parties negotiate and arrive at a settlement. The terms of
       settlement are drawn up and signed by both the parties and at-
       tested by the conciliator or the members of the Lok Adalat. After
       settlement by way of accord and satisfaction, there can be no
       reference to arbitration.
                                                                                   H
1032      SUPREME COURT REPORTS                         [2019] 5 S.C.R.


 A     (ii) A claimant makes several claims. The admitted or undisputed
       claims are paid. Thereafter negotiations are held for settlement
       of the disputed claims resulting in an agreement in writing settling
       all the pending claims and disputes. On such settlement, the amount
       agreed is paid and the contractor also issues a discharge voucher/
       no-claim certificate/full and final receipt. After the contract is
 B
       discharged by such accord and satisfaction, neither the contract
       nor any dispute survives for consideration. There cannot be any
       reference of any dispute to arbitration thereafter.
       (iii) A contractor executes the work and claims payment of say
       rupees ten lakhs as due in terms of the contract. The employer
 C     admits the claim only for rupees six lakhs and informs the
       contractor either in writing or orally that unless the contractor
       gives a discharge voucher in the prescribed format
       acknowledging receipt of rupees six lakhs in full and final
       satisfaction of the contract, payment of the admitted amount will
 D     not be released. The contractor who is hard-pressed for funds
       and keen to get the admitted amount released, signs on the dotted
       line either in a printed form or otherwise, stating that the amount
       is received in full and final settlement. In such a case, the
       discharge is under economic duress on account of coercion
       employed by the employer. Obviously, the discharge voucher cannot
 E     be considered to be voluntary or as having resulted in discharge
       of the contract by accord and satisfaction. It will not be a bar to
       arbitration.
       (iv) An insured makes a claim for loss suffered. The claim is
       neither admitted nor rejected. But the insured is informed during
 F     discussions that unless the claimant gives a full and final voucher
       for a specified amount (far lesser than the amount claimed by the
       insured), the entire claim will be rejected. Being in financial
       difficulties, the claimant agrees to the demand and issues an
       undated discharge voucher in full and final settlement. Only a
 G     few days thereafter, the admitted amount mentioned in the voucher
       is paid. The accord and satisfaction in such a case is not
       voluntary but under duress, compulsion and coercion. The
       coercion is subtle, but very much real. The “accord” is not by
       free consent. The arbitration agreement can thus be invoked to
       refer the disputes to arbitration.
 H
 UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                                         1033
                 [AJAY RASTOGI, J.]

        (v) A claimant makes a claim for a huge sum, by way of                                         A
        damages. The respondent disputes the claim. The claimant who
        is keen to have a settlement and avoid litigation, voluntarily
        reduces the claim and requests for settlement. The respondent
        agrees and settles the claim and obtains a full and final discharge
        voucher. Here even if the claimant might have agreed for
                                                                                                       B
        settlement due to financial compulsions and commercial pressure
        or economic duress, the decision was his free choice. There was
        no threat, coercion or compulsion by the respondent. Therefore,
        the accord and satisfaction is binding and valid and there cannot
        be any subsequent claim or reference to arbitration.”
       33. It is true that there cannot be a rule of absolute kind and each                            C
case has to be looked into on its own facts and circumstances. At the
same time, we cannot be oblivious of the ground realities that where a
petty/small contractor has made investments from his available resources
in executing the works contract and bills have been raised for the
escalation cost incurred by him and the railway establishments/appellants                              D
without any justification reduces the claim unilaterally and take a defence
of the no claim certificate being furnished which as alleged by the
respondents to be furnished at the time of furnishing the final bills in the
prescribed format.
       34. The nature of work under contract of the respondent                                         E
contractors and the claim of the contractors which is the dispute in brief
to be adjudicated by the arbitrator is submitted as follows:-
 S.No   SLP No      Name of Contractor    Nature of Work under Claim of Contractor
                                          Contract


 1.     6312/2018   Parmar Construction   Construction,             Rs 1,07,98,765/- (Final Bill) +    F
                    Company               Strengthening        and Interest and Arbitrati on Cost.
                                          rebuilding    of   major
                                          bridges          between
                                          Nadbhai-Idgah (Agra)
                                          Total Cost of Contract Rs
                                          3,30,71,724/-


 2.     2166/2018   S.K. Construction     Construction of Office       Rs 2.96 Lacs (Deficit amount)
                                          Accomodation           for   + Rs 2.65 Lacs (Escalation      G
                                          officers and rest house at   cost) + Rs 2.39 Lacs
                                          Dungarpur.                   (Commerci al Interes t @ 18%
                                          Total Cost of Contract Rs    p.a.)
                                          43,76,112/-.
                                          Total value of W ork done    Total Rs 8 Lacs
                                          was Rs 58.50 Lacs.
                                          Rs 55.54Lacs were paid.

                                                                                                       H
1034            SUPREME COURT REPORTS                                        [2019] 5 S.C.R.


 A

       3.   7937/2018   Anil Trading        Augmentation of the       Rs. 2,15,000/-(Non
                        Company             capacity of Diesel Shed, availability of Drawing) + Rs
                                            Bhagat-ki-kothi, Jodhpur. 1,50,000/- (Non availability of
                                            Contract Price Rs         clear site) + Rs 1,14,099
 B                                          2,42,85,808.84/-          (interest on delay of Final bill
                                                                      payment) + Rs 12,15,000/-
                                                                      (Bank Guarantee) + Rs
                                                                      12,14,290/- (Security Deposit
                                                                      with interest) + Rs 1,00,000/-
                                                                      (Arbitration Cost)

 C                                                                     Total Rs 30,08,389/-

       4.   6034/2018   Rajendra Prasad     Construction addition      Rs 1.5 Lacs (deducted along
                        Bansal              and alteration and raising with interest of 18%p.a.) +Rs
                                            of existing platform       7.9 Lacs (expenses incurred on
                                            surfacing RRI Building, office staff and labour office)
                                            S&T Structures and         + Rs 1.2Lacs (delayed release
                                            dismantling of various     of security amount & Final
 D                                          structures at Bharatpur- bill) + Rs 2Lacs (Loss of
                                            Agra Fort Station Yard. Profit)
                                            Total Cost of Contract Rs
                                            87,85,292/-                Total Rs 12,60,000/-
                                            3 Supplementary
                                            contracts of the value of
                                            rs 24,62,511.52/-, Rs 3.5
 E                                          Lacs &Rs
                                            26,12,977,14/-

       5.   6316/2018   Maya Construction   Construction of           Rs 38,27,196/- (Final bill
                        Pvt Ltd             Ratangarh Bye Pass.       amount) + Rs 17,78,231/-
                                            Total Cost of Contract Rs (PVC Final bill amount) + Rs
                                            8,29,25,822.68/-          50,63,738/- (Security deposit
 F                                                                    & EMD)
                                                                      Total Rs 1,06,69,165/-

       6.   8597/2018   Bharat Spun Pipes   Construction of Road      Rs 1,88,709/- (charged under
                        & Construction      Over Bridges across       head Cess) + Rs 8,36,386/-
                        Company             Railway track in Dausa (Final PVC Bill)
                                            Yard.
 G                                          Total Cost of Contract Rs Total Rs 10,25,095/-
                                            3,81,90,423.68/-




 H
UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                                                        1035
                [AJAY RASTOGI, J.]

                                                                                                                     A

7.    8596/2018   HarshaConstructions     Construction of newMajor           Rs 1,30,960/- (Payment withheld for
                                          Bridgeno178           (on          expansion joints) + Rs1 Lacs
                                          BanasRiver)                        (Refund of penaltyfrombill no
                                          Total Cost of Contract Rs          XXV) +36 Lacs (refund of cost of
                                          10,51,42,109/-                     PSC boxgirder) +Rs 3,19,573/-
                                                                             (Lossdueto delay in making final        B
                                                                             payment) + Rs 76,15,206/- (Incresed
                                                                             cost of material)

                                                                             Total Rs 1,17,65,739/-

8.    8019/2018   Bharat SpunPipes &      Construction of road over          Rs 6,18,302/- (charged under head
                  Construction Company    bridges across railway track       Cess) + Rs10,30,081/- (Final PVC
                                          Total cost of Contract Rs          Bill)                                   C
                                          6,31,07,472.50/-
                                                                             Total Rs 16,48,383/-

9.    8021/2018   SB-SHC-MCDPL (JV)       Construction of Major Bridges      Rs 27,93,752/- (amount deducted
                                          including earth work.              whichwas previously paid on
                                          Total Cost of Contract Rs          account of overlapping under 10th
                                          15,92,08,761.97/-                  running bill) +Rs 1,66,785/- (work
                                                                             doneoutsidethe scopeof work order)      D
                                                                             + 7,98,214/- (deduction of 1%Cess)
                                                                             + Rs5,78,144/- (Interest on delayed
                                                                             payment) + Rs 28,085 (Cost of
                                                                             computer stolen) + Rs24,87,864/-
                                                                             (Cost of expansion joint) + Rs
                                                                             1,81,003/- (Price variation) +Rs
                                                                             60,390/- (Welding and bolting)
                                                                                                                     E
                                                                             Total Rs 70,94,237/-

10.   7720/2018   Bharat SpunPipes &      Construction of road over          Rs 44,514/- (charged under head
                  Construction Company    bridges across railway track       Cess) + Rs7,80,547(Final PVCBill)
                                          Total cost of Contract Rs
                                          2,98,59,531/-                      Total Rs 8,25,061/-

11.   8598/2018   RajendraPrasad Bansal   Construction of misc., AEN         Rs 8.8 Lacs (loss of Profit) +Rs 5      F
                                          Office, Signalling structure,      Lacs(loss due to baddebts) &some
                                          platformsurfacing, temporary       other groundslike price variation,
                                          siteoffices, addition and          non payment of final bill andsecurity
                                          alterationof existing structure,   deposit for 1.5 yrs &interest on
                                          dismantling and rebuilding         amount of final bill
                                          various structuresbetween
                                          Idgah-AgraFort Station Yard.       Total Rs 13.8Lacs/-
                                          Total Cost of Contract Rs                                                  G
                                          1,40,43,594/-                      [exact amount not ascertainable from
                                                                             documentson record]




                                                                                                                     H
1036              SUPREME COURT REPORTS                                                   [2019] 5 S.C.R.


 A
       12.   Diary No     Bharat Spun Pipes &    Construction of road over        Rs 4,78,780/- (charged under head
             8885/2018    Construction Company   bridges across railway track     Cess) + Rs 23,07,563/- (Final PVC
                                                 Total cost of Contract           Bill) along with price variationand
                                                 Rs 5,47,26,451.47/-              interest

                                                                                  Total Rs 27,86,343/-

 B     13.   9514/2018    B.M. Construction      Construction of major bridge     Rs 7,21,733/- (for adding10% more
                          Company                betweenKanauta- Jaipur           cement) + Rs 6,23,923/- + Rs
                                                 stations.                        7,55,734/- (Extra work) + Rs
                                                 Total Cost of Contract           11,07,561/ -(Price variationof Steel
                                                 Rs 8,46,08,660/-                 purchased) + 4Lacs (usingpressure
                                                                                  rings) + 4,53,304/- (Labour Cess
                                                                                  deducted), Rs 1.25Lacs (deduction
                                                                                  frombills) + Rs 3,47,880/- (interest
 C                                                                                ondelayed paymet) +
                                                                                  Rs 1.28 Lacs (Deductedas penalty) +
                                                                                  Rs 19,01,537 (on a/c of PVC) +
                                                                                  Rs 60 Lacs (20Lacs each for
                                                                                  business losses, mental agonies and
                                                                                  social humiliation) along with
                                                                                  interest

                                                                                  Total Rs 1,93,34,667/-
 D
       14.   9559/2018    Balaji Builders &      Construction of 72 Units Type-   Rs 1,32,71,424/- (Final PVC Bill) +
                          Developers             II, 108 Units Type-III, 36       Rs 50Lacs (Price variation of steel
                                                 Units Type-IV inmulti-storied    bars)
                                                 tower andhealth units,
                                                 shopping complex and other       Total Rs 1,82,71,424/-
                                                 ancillary works near Getore
                                                 Jagatpur Railway Station.
 E                                               Total Cost of Contract
                                                 Rs 28,28,20,028/-

       15.   22263/2018   B.M. Construction      Construction of major bridge     Rs 39,05,010/- (for vacant labour
                          Company                betweenJatwara- Kanauta          charges of 9 months) + Rs
                                                 stations.                        19,46,970/- (delayinproviding
                                                 Total Cost of Contract           drawing) + Rs 13,66,488/-(Price
                                                 Rs 10,4484,441/-                 variation of Steel purchased) +
 F                                                                                Rs 3,91,534.88/- (using pressure
                                                                                  rings) + 1,32,655/- (Labour Cess
                                                                                  deducted), Rs 1,30,771/- (deduction
                                                                                  frombills) + Rs 50,000/- (Deducted
                                                                                  from21 running bills) +
                                                                                  Rs 11,91,127/- (interest on delayed
                                                                                  payment) + Rs 56,40,327/- (Security
                                                                                  Amount) + Rs 1,38,000/- (deducted
                                                                                  as penalty) + Rs 76,39,600/-
 G                                                                                (PVC Bill) + Rs 60 Lacs (20 Lacs
                                                                                  each for business losses, mental
                                                                                  agonies and social humiliation) along
                                                                                  with interest

                                                                                  Total Rs 2,85,32,482/-



 H
 UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                                  1037
                 [AJAY RASTOGI, J.]

                                                                                                A
 16.   11417/2018   Kewai Constructions Construction of Minor    Rs 16,74,748/- (security
                    Co (JV)             Bridge between Dausa –   Deposit) + Rs 47,66,869/-
                                        Lalsot                   (Payment of Bill) +
                                        Total Cost of Contract   Rs 31,33,116/- (Cost of
                                        Rs 5,98,22,476/-         material left at site) +
                                                                 Rs 10 Lacs (PSC Slab
                                                                 Advances) + Rs 13.85 Lacs
                                                                 (Idle Labour Charge) +
                                                                                                B
                                                                 Rs 50,000/- (Cost of
                                                                 Arbitration)

                                                                 Total Rs. 1,20,09,733/-

 17.   11862/2018   Harinarayan         Construction of Staircase Rs 4,82,283.26/- (Final PVC
                    Khandelwal          for fire exit, drilling tube Bill)                      C
                                        well, underground water
                                        tank, and other
                                        miscellaneous works
                                        Total Cost of Contract
                                        Rs 1,56,63,006.87/-


                                                                                                D
       35. The respondents are the contractors and attached with the
railway establishment in the instant batch of appeals are claiming either
refund of security deposits/bank guarantee, which has been forfeited or
the escalation cost has been reduced from final invoices unilaterally
without tendering any justification. It is manifest from the pleadings on
record that the respondent contractors who entered into contract for                            E
construction works with the railway establishment cannot afford to take
any displeasure from the employer, the amount under the bills for various
reasons which may include discharge of his liability towards the bank,
financial institutions and other persons, indeed the railway establishment
has a upper hand. A rebutable presumption could be drawn that when a                            F
no claim has been furnished in the prescribed format at the time of final
bills being raised with unilateral deductions made even that acceptable
amount will not be released, unless no claim certificate is being attached
to the final bills. On the stated facts, para 52(iii) referred to by this
Court in National Insurance Company Limited Vs. Boghara Polyfab
Private Limited(supra) indeed covers the cases of the present                                   G
contractors with whom no option has been left and being in financial
duress to accept the amount tendered in reference to the final bills
furnished and from the discharge voucher which has been taken to be a
defence by the appellants prima facie cannot be said to be voluntary and
                                                                                                H
1038             SUPREME COURT REPORTS                           [2019] 5 S.C.R.


 A     has resulted in the discharge of the contract by accord and satisfaction
       as claimed by the appellants. In our considered view, the arbitral dispute
       subsists and the contract has not been discharged as being claimed by
       the appellants employer(s) and all the contentions in this regard are open
       to be examined in the arbitral proceedings.
 B            36. Learned counsel for the appellants has referred to the judgments
       in Union of India and Others Vs. Master Construction
       Company(supra);New India Assurance Company Limited Vs. Genus
       Power Infrastructure Limited (supra); ONGC Mangalore
       Petrochemicals Limited Vs. ANS Constructions Limited and
       Anr.(supra). In all the cases referred, this Court has taken note of the
 C     judgment in National Insurance Company Limited Vs. Boghara
       Polyfab Private Limited (supra) on which a detailed discussion has
       been made and taking note of the pleadings of the case on hand, this
       Court arrived at a conclusion that prima facie there is an evidence on
       record to justify that no claim certificate or letter of subrogation was
 D     voluntary and free from coercion/undue influence and accordingly held
       that there is no live claim subsists, which is arbitrable after the discharge
       of the contract by accord and satisfaction.
              37. The further submission made by the appellants that the High
       Court has committed error in appointing an independent arbitrator without
 E     resorting to the arbitrator which has been assigned to arbitrate the dispute
       as referred to under clause 64(3) of the contract. To examine the issue
       any further, it may be relevant to take note of three clauses in sub-
       section 6 of Section 11 of Act, 1996(pre-amended Act, 2015) which is as
       under:-

 F           “(6) Where, under an appointment procedure agreed upon by the
             parties,—
             (a) a party fails to act as required under that procedure; or
             (b) the parties, or the two appointed arbitrators, fail to reach an
             agreement expected of them under that procedure; or
 G
             (c) a person, including an institution, fails to perform any function
             entrusted to him or it under that procedure,
             a party may request the Chief Justice or any person or institution
             designated by him to take the necessary measure, unless the
 H
 UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                  1039
                 [AJAY RASTOGI, J.]

      agreement on the appointment procedure provides other means               A
      for securing the appointment.
        38. Clause (c) of sub-section (6) of Section 11 relates to failure to
perform any function entrusted to a person including an institution and
also failure to act under the procedure agreed upon by the parties. In
other words, clause(a) refers to the party failing to act as required under     B
that procedure; clause(b) refers to the agreement where the parties
fails to reach to an agreement expected of them under that procedure
and clause (c ) relates to a person which may not be a party to the
agreement but has given his consent to the agreement and what further
transpires is that before any other alternative is resorted to, agreed
procedure has to be given its precedence and the terms of the agreement         C
has to be given its due effect as agreed by the parties to the extent
possible. The corrective measures have to be taken first and the Court
is the last resort. It is also to be noticed that by appointing an arbitrator
in terms of sub-section (8) of Section 11 of Act, 1996, due regard has to
be given to the qualification required for the arbitrator by the agreement      D
of the parties and also the other considerations such as to secure an
independent and impartial arbitrator. To fulfil the object with terms and
conditions which are cumulative in nature, it is advisable for the Court to
ensure that the remedy provided as agreed between the parties in terms
of the contract is first exhausted.
                                                                                E
      39. It has been considered by a three Judges’ Bench of this Court
in Union of India & Another Vs. M.P. Gupta(supra). Taking note of
clause 64 of the agreement for arbitration, the Court held that in view of
express provision contained in terms of the agreement in appointment of
two gazetted railway officers, the High Court was not justified in
appointment of a retired Judge as the sole arbitrator. It held as under:-       F

      “3. The relevant part of clause 64 runs as under:
      “64. Demand for arbitration.—***
      (3)(a)(ii) Two arbitrators who shall be gazetted railway officers
      of equal status to be appointed in the manner laid in clause 64(3)(b)     G
      for all claims of Rs 5,00,000 (Rupees five lakhs) and above, and
      for all claims irrespective of the amount or value of such claims if
      the issues involved are of a complicated nature. The General
      Manager shall be the sole judge to decide whether the issues
                                                                                H
1040           SUPREME COURT REPORTS                            [2019] 5 S.C.R.


 A          involved are of a complicated nature or not. In the event of the
            two arbitrators being undecided in their opinions, the matter under
            dispute will be referred to an umpire to be appointed in the manner
            laid down in sub-clause (3)(b) for his decision.
            (3)(a)(iii) It is a term of this contract that no person other than a
 B          gazetted railway officer should act as an arbitrator/umpire and if
            for any reason, that is not possible, the matter is not to be referred
            to arbitration at all.”
            4. In view of the express provision contained therein that two
            gazetted railway officers shall be appointed as arbitrators, Justice
 C          P.K. Bahri could not be appointed by the High Court as the sole
            arbitrator. On this short ground alone, the judgment and order
            under challenge to the extent it appoints Justice P.K. Bahri as
            sole arbitrator is set aside. Within 30 days from today, the appellants
            herein shall appoint two gazetted railway officers as arbitrators.
            The two newly appointed arbitrators shall enter into reference
 D          within a period of another one month and thereafter the arbitrators
            shall make their award within a period of three months.”
            40. It was further considered by this Court in Union of India
       and Another Vs. V.S. Engineering(P) Ltd. (supra) as under:-

 E          “3. The learned Additional Solicitor General appearing for the
            appellants Union of India has pointed out that as per clauses 63
            and 64 of the General Conditions of Contract, this Court in no
            uncertain terms has held that the Arbitral Tribunal has to be
            constituted as per the General Conditions of Contract, the High
            Court should not interfere under Section 11 of the Act and the
 F          High Court should accept the Arbitral Tribunal appointed by the
            General Manager, Railways. In this connection, the learned ASG
            invited our attention to a decision of this Court directly bearing on
            the subject in Union of India v. M.P. Gupta [(2004) 10 SCC
            504] wherein a similar question with regard to appointment of the
 G          Arbitral Tribunal for the Railways with reference to clause 64 of
            the General Conditions of Contract came up before this Court
            and this Court held that where two gazetted railway officers are
            appointed as the Arbitral Tribunal, the High Court should not
            appoint a retired Judge of the High Court as a sole arbitrator and

 H
UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                               1041
                [AJAY RASTOGI, J.]

   the appointment of sole arbitrator was set aside. The conditions         A
   of clauses 63 and 64 of the General Conditions of Contract are
   almost analogous to the one we have in our hand. In that case
   also relying on clause 64 of the contract a three-Judge Bench
   presided over by the Chief Justice of India observed as follows:
   (SCC p. 505, para 4)
                                                                            B
      “4. In view of the express provision contained therein that two
      gazetted railway officers shall be appointed as arbitrators,
      Justice P.K. Bahri could not be appointed by the High Court as
      the sole arbitrator. On this short ground alone, the judgment
      and order under challenge to the extent it appoints Justice P.K.
      Bahri as sole arbitrator is set aside. Within 30 days from today,     C
      the appellants herein shall appoint two gazetted railway officers
      as arbitrators. The two newly appointed arbitrators shall enter
      into reference within a period of another one month and
      thereafter the arbitrators shall make their award within a period
      of three months.”                                                     D
   and further reiterated by this Court in Northern Railway
   Administration, Ministry of Railway, New Delhi Vs. Patel
   Engineering Company Limited(supra) as follows:-
   “5. It is pointed out that there are three clauses in sub-section (6)
   of Section 11. Clause (c) relates to failure to perform function         E
   entrusted to a person including an institution and also failure to act
   under the procedure agreed upon by the parties. In other words,
   clause (a) refers to parties to the agreement. Clause (c) relates to
   a person who may not be party to the agreement but has given
   consent to the agreement. It is also pointed out that there is a         F
   statutory mandate to take necessary measures, unless the
   agreement on the appointment procedure provided other means
   for securing the appointment. It is, therefore, submitted that before
   the alternative is resorted to, agreed procedure has to be exhausted.
   The agreement has to be given effect and the contract has to be
   adhered to as closely as possible. Corrective measures have to           G
   be taken first and the Court is the last resort.
   6. It is also pointed out that while appointing an arbitrator in terms
   of sub-section (8) of Section 11, the Court has to give due regard

                                                                            H
1042          SUPREME COURT REPORTS                          [2019] 5 S.C.R.


 A         to any qualification required for the arbitrator by the agreement
           of the parties and other considerations as are likely to secure the
           appointment of an independent and impartial arbitrator. It is pointed
           out that both these conditions are cumulative in nature. Therefore,
           the Court should not directly make an appointment. It has to ensure
           first that the provided remedy is exhausted and the Court may
 B
           ask to do what has not been done.
           12. A bare reading of the scheme of Section 11 shows that the
           emphasis is on the terms of the agreement being adhered to and/
           or given effect as closely as possible. In other words, the Court
           may ask to do what has not been done. The Court must first
 C         ensure that the remedies provided for are exhausted. It is true as
           contended by Mr. Desai, that it is not mandatory for the Chief
           Justice or any person or institution designated by him to appoint
           the named arbitrator or arbitrators. But at the same time, due
           regard has to be given to the qualifications required by the
 D         agreement and other considerations.”
            and further, in Union of India Vs. Singh Builders
       Syndicate(supra) it was held as under:-
           “11. The question that arises for consideration in this appeal by
           special leave is whether the appointment of a retired Judge of the
 E         High Court as sole arbitrator should be set aside and an Arbitral
           Tribunal should again be constituted in the manner provided in
           terms of Clause 64.
           12. Dealing with a matter arising from the old Act (the Arbitration
           Act, 1940), this Court, in Union of India v. M.P. Gupta [(2004)
 F         10 SCC 504] held that appointment of a retired Judge as sole
           arbitrator contrary to Clause 64 (which requiring serving gazetted
           railway officers being appointed) was impermissible.
           13. The position after the new Act came into force, is different,
           as explained by this Court in Northern Railway Admn., Ministry
 G         of Railway v. Patel Engg. Co. Ltd.[(2008) 10 SCC 240]. This
           Court held that the appointment of arbitrator(s) named in the
           arbitration agreement is not mandatory or a must, but the emphasis
           should be on the terms of the arbitration

 H
 UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                 1043
                 [AJAY RASTOGI, J.]

      agreement being adhered to and/or given effect, as closely as            A
      possible.
      14. It was further held in Northern Railway case [(2008) 10
      SCC 240] that the Chief Justice or his designate should first ensure
      that the remedies provided under the arbitration agreement are
      exhausted, but at the same time also ensure that the twin                B
      requirements of sub-section (8) of Section 11 of the Act are kept
      in view. This would mean that invariably the court should first
      appoint the arbitrators in the manner provided for in the arbitration
      agreement. But where the independence and impartiality of the
      arbitrator(s) appointed/nominated in terms of the arbitration
      agreement is in doubt, or where the Arbitral Tribunal appointed in       C
      the manner provided in the arbitration agreement has not functioned
      and it becomes necessary to make fresh appointment, the Chief
      Justice or his designate is not powerless to make appropriate
      alternative arrangements to give effect to the provision for
      arbitration.”                                                            D
        41. This Court has put emphasis to act on the agreed terms and to
first resort to the procedure as prescribed and open for the parties to the
agreement to settle differences/disputes arising under the terms of the
contract through appointment of a designated arbitrator although the
name in the arbitration agreement is not mandatory or must but emphasis        E
should always be on the terms of the arbitration agreement to be adhered
to or given effect as closely as possible.
        42. The judgments in Datar Switchgears Ltd. case(supra); Punj
Lloyd case(supra) and Union of India Vs. Bharat Battery
Manufacturing Co. (P) Ltd. case(supra) on which reliance has been              F
placed by the learned counsel for the respondents/contractors may not
be of assistance for the reason that the question for consideration before
this Court was that if one party demands the opposite party to appoint an
arbitrator and the other party fails to appoint an arbitrator within 30 days
what will be its legal consequence and it was held in the cases(supra)
that if one party demands the opposite party to appoint an arbitrator and      G
if the opposite party has failed to make an appointment within 30 days,
the right to make appointment is not forfeited but continues, but an
appointment has to be made before the former makes an application

                                                                               H
1044             SUPREME COURT REPORTS                         [2019] 5 S.C.R.


 A     under Section 11 seeking appointment of an arbitrator. In the instant
       cases, the question for consideration is as to whether the Chief Justice
       or his Designate in exercise of power under Section 11(6) of the Act
       should directly make an appointment of an independent arbitrator without,
       in the first instance, resorting to ensure that the remedies provided under
       the arbitration agreement are exhausted.
 B
          43. In the present batch of appeals, independence and impartiality
   of the arbitrator has never been doubted but where the impartiality of
   the arbitrator in terms of the arbitration agreement is in doubt or where
   the Arbitral Tribunal appointed in terms of the arbitration agreement has
   not functioned, or has failed to conclude the proceedings or to pass an
 C award without assigning any reason and it became necessary to make a
   fresh appointment, Chief Justice or his designate in the given
   circumstances after assigning cogent reasons in appropriate cases may
   resort to an alternative arrangement to give effect to the appointment of
   independent arbitrator under Section 11(6) of the Act. In North Eastern
 D Railway and Others Vs. Tripple Engineering Works (supra), though
   the panel of arbitrators as per clause 64(3)(a)(ii) and (iii) of the general
   conditions of contract under GCC was appointed in the year 1996 but
   for two decades, the arbitrator failed to pass the award and no explanation
   came forward. In the given situation, this Court observed that general
   conditions of the contract do not prescribe any specific qualification of
 E the arbitrators to be appointed under the agreement except that they
   should be railway officers further held that even if the arbitration
   agreement was to specifically provide for any particular qualification(s)
   of an arbitrator the same would not denude the power of the Court
   acting under Section 11(6) to depart therefrom and accordingly, confirmed
 F the appointment of an independent arbitrator appointed by the High Court
   in exercise of Section 11(6) of the Act, 1996. Almost the same situation
   was examined by this Court in Union of India and Others Vs. Uttar
   Pradesh State Bridge Corporation Ltd.(supra) and after placing
   reliance on North Eastern Railway and Others Vs. Tripple
   Engineering works(supra) held that since Arbitral Tribunal has failed
 G to perform and to conclude the proceedings, appointed an independent
   arbitrator in exercise of power under Section 11(6) of the Act, 1996. In
   the given circumstances, it was the duty of the High Court to first resort
   to the mechanism in appointment of an arbitrator as per the terms of
   contract as agreed by the parties and the default procedure was opened
 H
  UNION OF INDIA v. PARMAR CONSTRUCTION COMPANY                                   1045
                  [AJAY RASTOGI, J.]

to be resorted to if the arbitrator appointed in terms of the agreement           A
failed to discharge its obligations or to arbitrate the dispute which was
not the case set up by either of the parties.
       44. To conclude, in our considered view, the High Court was not
justified in appointing an independent arbitrator without resorting to the
procedure for appointment of an arbitrator which has been prescribed              B
under clause 64(3) of the contract under the inbuilt mechanism as agreed
by the parties.
       45. Consequently, the orders passed by the High Court are quashed
and set aside. The appellants are directed to appoint the arbitrator in
terms of clause 64(3) of the agreement within a period of one month               C
from today under intimation to each of the respondents/contractors and
since sufficient time has been consumed, at the first stage itself, in the
appointment of an arbitrator and majority of the respondents being the
petty contractors, the statement of claim be furnished by each of the
respondents within four weeks thereafter and the arbitrator may decide
the claim after affording opportunity of hearing to the parties expeditiously     D
without being influenced/inhibited by the observations made independently
in accordance with law.
      46. The batch of appeals are accordingly disposed of on the terms
indicated. No costs.
                                                                                  E
        47. Pending application(s), if any, stand disposed of.


Nidhi Jain                                                 Appeals disposed of.


                                                                                  F




                                                                                  G




                                                                                  H


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UNION OF INDIA versus PARMAR CONSTRUCTION COMPANY — 2019 INSC 438 - Legal Desk AI