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The Zoroastrian Radih Society, a charitable trust, entered individual sale agreements with flat purchasers that contain an arbitration clause. The purchasers later formed the Behramshah Shroff Building Co‑operative Housing Society, which failed to execute a lease deed and to pay ground‑lease rent, …
The Zoroastrian Radih Society, a charitable trust, entered individual sale agreements with flat purchasers that contain an arbitration clause. The purchasers later formed the Behramshah Shroff Building Co‑operative Housing Society, which failed to execute a lease deed and to pay ground‑lease rent, …
The Zoroastrian Radih Society, a charitable trust, entered individual sale agreements with flat purchasers that contain an arbitration clause. The purchasers later formed the Behramshah Shroff Building Co‑operative Housing Society, which failed to execute a lease deed and to pay ground‑lease rent, …
The Zoroastrian Radih Society, a charitable trust, entered individual sale agreements with flat purchasers that contain an arbitration clause. The purchasers later formed the Behramshah Shroff Building Co‑operative Housing Society, which failed to execute a lease deed and to pay ground‑lease rent, …
The Zoroastrian Radih Society, a charitable trust, entered individual sale agreements with flat purchasers that contain an arbitration clause. The purchasers later formed the Behramshah Shroff Building Co‑operative Housing Society, which failed to execute a lease deed and to pay ground‑lease rent, …
The Zoroastrian Radih Society, a charitable trust, entered individual sale agreements with flat purchasers that contain an arbitration clause. The purchasers later formed the Behramshah Shroff Building Co‑operative Housing Society, which failed to execute a lease deed and to pay ground‑lease rent, …
The Zoroastrian Radih Society, a charitable trust, entered individual sale agreements with flat purchasers that contain an arbitration clause. The purchasers later formed the Behramshah Shroff Building Co‑operative Housing Society, which failed to execute a lease deed and to pay ground‑lease rent, …
The husband of a patient filed a consumer complaint under the Consumer Protection Act, 1986 alleging medical negligence by Dr. P.B. Lall, which was partly upheld by the District Forum awarding compensation. The State Consumer Disputes Redressal Commission set aside the award, and the matter …
The Oriental Insurance Company filed a petition under Article 227 of the Constitution and the Consumer Protection Act, 1986 challenging the award dated 19 July 2025 passed by the Motor Accident Claim Tribunal in Motor Accident Claim Petition No.70 of 2023. The petition also sought to delete the name …
Sant Rohidas Leather Industries, a state‑run corporation, deposited Rs 9 crore as a fixed‑deposit receipt (FDR) with Vijaya Bank. The bank later pledged the FDR to secure an overdraft of Rs 8.10 crore, which the company alleged was done fraudulently and without its consent, prompting a complaint to …
The respondent, a model, complained that a haircut she received at the beauty salon of ITC Maurya Hotel was faulty, alleging deficiency in service and medical negligence. The National Consumer Disputes Redressal Commission (NCDRC) awarded her ₹2 crore in compensation, relying mainly on photocopies …
The appellants purchased a residential flat in 2005 and, after delayed possession and alleged changes to the layout, filed a consumer complaint in 2017 alleging deficiency of service and unfair trade practice. The respondents contended that the flat was bought for commercial purposes because it was …
Poly Medicure Ltd., a company engaged in import‑export of medical devices, bought a software licence from Brillio Technologies to automate its export‑import documentation. The software malfunctioned, and the company filed a consumer complaint seeking a refund, alleging deficiency in service. The …
M/s Bengani Food Products Pvt Ltd shipped a 24,700‑quintal maize consignment under a Marine Transit Open (Declaration) policy issued by National Insurance Co. The goods were unloaded at Shalimar Railway Yard on 7 February 2007 and left exposed to heavy rain, causing fungal contamination. The insurer …
The appellant, owner of a Delhi premises insured under a household policy, claimed loss after heavy rains in August 2016 flooded his basement, causing extensive damage to contents. The insurer rejected the claim, asserting that the damage resulted from continuous seepage, a peril not covered under …
The Securities and Exchange Board of India (SEBI) issued show‑cause notices to Vital Communications Ltd (VCL) and related entities for misleading advertisements, leading to a series of orders: a 2008 restraint order, a 2014 order imposing market bans, and a 2018 disgorgement order. The Securities …
The appellants, who were flat buyers, entered into a settlement with ICICI Bank and the builder to resolve disputes over loan repayment and possession of apartments. Under the settlement, the appellants paid the outstanding principal and pre‑EMI amounts, the builder contributed its share, and the …
The respondent, Snehasis Nanda, bought a flat and entered into a sale agreement with a borrower, while Citicorp Finance (the appellant) granted a home loan to the borrower and transferred part of the loan amount to the bank to foreclose the borrower's existing loan. Nanda claimed that under a …
The appellant, a real‑estate developer, was penalised by the National Consumer Disputes Redressal Commission (NCDRC) with 27 penalties under Section 27 of the Consumer Protection Act for failing to deliver possession of residential units. While insolvency proceedings were initiated against the …
The Central Bank of India granted a Rs 10 crore project loan to advertising firm Ad Bureau for post‑production of a movie, which later defaulted and was classified as an NPA. After a one‑time settlement and issuance of a No‑Dues Certificate, the bank erroneously reported the firm as a wilful …
The respondents booked an apartment with Godrej Projects and paid a 20% earnest money deposit as per the Apartment Buyer Agreement. After the developer offered possession in June 2017, the respondents cancelled the purchase citing a market recession and demanded a full refund of Rs.51,12,310 with …
The Supreme Court examined a consumer complaint filed by two trusts on behalf of credit‑card users alleging that banks were charging exorbitant interest rates of 36%‑49% p.a., which the National Consumer Disputes Redressal Commission (NCDRC) had deemed an unfair trade practice and capped at 30% p.a. …
The appellant underwent cataract surgery on 19 January 1999 performed by the respondent. In the days following the operation he repeatedly complained of severe pain, pus discharge, headache and loss of vision, but the respondent reassured him and prescribed medicines. The condition worsened and …
The appellant, Rajesh Kumar, suffered a motor vehicle accident in which his car overturned and later caught fire due to short‑circuiting while he was attending to an injured co‑passenger. He claimed the full insured sum under his policy, but the insurer denied part of the claim, citing delay in …
The Indore Development Authority (IDA) allotted a plot to Dr. Hemant Mandovra in 1995 under a tender, requiring 50% payment upfront and the balance in installments. The respondent failed to pay the balance, leading to cancellation of the allotment in 2000. After a High Court order in 2006 directing …
Ricardo Constructions Pvt. Ltd. appealed against the National Consumer Disputes Redressal Commission’s order that barred it from filing a written statement in a complaint filed by Ravi Kuckian and 30 others. The appellant argued that it never received a copy of the complaint, only a notice, and …
The appellant, Dharmendra Sharma, purchased an apartment from the Agra Development Authority (ADA) and sought possession after paying the agreed price, but ADA's offer of possession on 4 December 2014 was made without a completion certificate or firefighting clearance certificate. The appellant …
The appellants, owners of a parcel of land, entered into a Joint Venture Agreement (JVA) and an irrevocable Power of Attorney (IPA) dated 6‑July‑2013 in favour of Respondent No.2, a builder, to develop the land and construct flats. The builder subsequently sold units to the complainants and the …
The Supreme Court examined two civil appeals arising from NCDRC orders that barred the appellants from filing written statements because they missed the statutory 30‑day period under Section 13 of the Consumer Protection Act, 1986. In both cases the appellants had filed their written statements …
The Supreme Court examined whether a company’s purchase of luxury cars for the personal use of its directors fell within the definition of a "commercial purpose" under the Consumer Protection Act, 1986, and whether defects in the cars entitled the buyer to compensation. It held that such purchases …
United India Insurance Co. Ltd. issued a Contractor's All Risk policy for a bridge project that collapsed during construction, killing 48 workers. The insurer repudiated the claim, invoking an exclusion clause covering loss due to faulty design, workmanship and construction defects, and relied on a …
The Bar of Indian Lawyers filed a civil appeal challenging a National Consumer Disputes Redressal Commission (NCDRC) order that allowed a consumer complaint alleging deficiency in service against an advocate. The appellant argued that legal services are a "contract of personal service" and therefore …
Shriram Chits (India) Private Ltd, a chit‑fund company, sued to set aside a consumer‑forum order that ordered it to refund Rs.18,750 with interest to Raghachand Associates, the complainant, for alleged deficiency in service after the chit business was terminated. The service provider contended that …
The deceased submitted a life insurance proposal on 6 July 1996 and paid the first premium by cheque on 9 July 1996; he died accidentally on 14 July 1996. The insurer issued an Acceptance‑cum‑First Premium Receipt on 9 July, which the appellants (widow and children) relied on to claim policy …
Jyoti Devi underwent an appendectomy at Suket Hospital and later suffered chronic abdominal pain. Investigation revealed a 2.5 cm needle left in her abdomen, necessitating a second surgery. She claimed medical negligence and sought compensation; the District Consumer Forum awarded Rs 5 lakhs, the …
The appellant, Yash Raj Films, released a promotional trailer for its 2016 film "Fan" that featured a song which was not included in the final movie. The complainant, after viewing the trailer, purchased tickets expecting to see the song and alleged deficiency of service and unfair trade practice …
The appellant, a home buyer, applied for a home loan from HDFC (respondent No.1) after being assured via email that the interest rate would be linked to the RBI's Prime Lending Rate. The loan agreement, signed on 11 January 2006, included an adjustable rate clause that allowed HDFC to vary its …
The appellant, a BPL card holder, filed a complaint under Section 12 of the Consumer Protection Act, 1986 alleging that his 13‑year‑old son lost vision after a cataract surgery performed by the respondents. The District Consumer Disputes Redressal Commission found a deficiency in the medical …
The Supreme Court examined two civil appeals challenging the decisions of the National Consumer Disputes Redressal Commission, State Commission and District Forum, which had held the insurer liable to pay the sum assured after the assured's suicide. The central issue was the date from which an …
The insured, M/s. Mudit Roadways, held fire and customs duty insurance policies with New India Assurance Co. Ltd. for a bonded warehouse in Raigad, Maharashtra. A fire broke out on 14 March 2018; the insurer repudiated the claim, alleging that the fire occurred in an uninsured area and resulted from …
M/s Rajasthan Art Emporium (appellant) exported a large consignment of handicraft goods to the United States and booked air carriage with Kuwait Airways (respondent No.1) through Dagga Air Agents (respondent No.2), receiving a guarantee that the shipment would arrive within seven days. The goods …
Mrs. Sunita, a road‑accident victim, alleged that a forced nasotracheal intubation (NI) at Suretech Hospital caused Grade‑IV subglottic stenosis, voice loss and other complications, seeking compensation under the Consumer Protection Act, 1986. The National Consumer Disputes Redressal Commission …
The appellant, Mrs. Kalyani Rajan, filed a consumer complaint alleging that her husband, who underwent neurosurgery at Indraprastha Apollo Hospital, died of a heart attack because the hospital failed to provide proper post‑operative care, specifically by shifting him to a private room instead of the …
The appellants, a group of builders, entered into a sale agreement to construct a villa for the respondent, a home‑buyer, but failed to deliver possession and subsequently terminated the agreement. The buyer filed a complaint under the Consumer Protection Act, 2019 before the District Consumer …
The appellants sought to purchase a commercial office space in the Vipul World Commercial project and paid Rs 51,10,117, but the developer failed to deliver possession within the agreed 24‑month period. The appellants filed a complaint before the National Consumer Disputes Redressal Commission …
The appellant, Prakash Bang, claimed that after receiving the hepatitis B vaccine Engerix‑B, he suffered myositis and permanent shoulder disability, seeking compensation from the manufacturer GlaxoSmithKline under the Consumer Protection Act, 1986. The National Consumer Disputes Redressal Commission …
Ashok Kumar, the owner of a insured truck, filed a consumer complaint after his vehicle was stolen on 26 June 2008. The insurer, New India Assurance, repudiated the claim on the grounds of alleged breaches of policy conditions 1 (delay in intimation) and 5 (leaving the key in the vehicle). The …
Universal Sompo General Insurance Company filed a claim for theft and fire under policies issued to a consumer. The State Consumer Disputes Redressal Commission ordered the insurer to pay compensation, which the insurer appealed to the National Consumer Disputes Redressal Commission (NCDRC). The …
The appellant, Om Prakash Ahuja, purchased a family health insurance policy in 2007 and renewed it for 2008‑2009. His wife was treated for ovarian cancer, and he claimed reimbursement, which the insurer rejected on the ground that the wife’s pre‑existing rheumatic heart disease had not been …
The respondent, Vedic Resorts, held two insurance policies covering its resort buildings. A mob of 200‑250 persons entered the resort after sheltering a criminal gang, causing damage assessed at Rs. 202.216 lakhs. The insurer, National Insurance Co., denied the claim invoking Clause V(d) of the …
The Alpha G184 Owners Association, a society of housing project allottees, filed several consumer complaints before the National Consumer Disputes Redressal Commission seeking possession, compensation for delay and other reliefs against Magnum International Trading Company, the builder. The builder …
Anita Merchant booked three flats from Suneja Towers Private Limited, paid 60% of the price, but the builder failed to deliver possession even after the agreed period, leading her to file consumer complaints. The District Forum dismissed the complaints, but the State Consumer Commission reversed the …
Parsvnath Developers Ltd entered into a development agreement with the Chandigarh Housing Board (CHB) for the Pride Asia project, which included a flat buyer agreement containing clause 9(c) that provided compensation for delay. A dispute over land possession led to arbitration, where the sole …
The appellant National Insurance Co. Ltd. denied fire‑insurance claims of Harsolia Motors, a commercial enterprise, which led the respondents to file a complaint under the Consumer Protection Act, 1986 (CPA 1986). The Gujarat State Commission held the respondents were not "consumers" because the …
R. Chandramohan, managing director of D‑Cube Constructions (P) Ltd., complained that two demand drafts of Rs 5 lakhs and Rs 3 lakhs were not credited to his company’s current account (No. 3600) with City Union Bank but were instead credited to a separate account (No. 4160) opened in the name "D‑Cube …
M/s Bawa Paulins Pvt. Ltd., the appellant, exported 234 packages of messenger bags to County Seat Stores, USA, under a Free on Board (FOB) contract and an irrevocable Letter of Credit (LC) opened by the consignee’s bank. The forwarding agents (respondents 1‑3) issued a Forwarder Cargo Receipt (FCR) …
The appellant, Texco Marketing Pvt. Ltd., bought a fire insurance policy from Tata AIG that excluded coverage for basement premises, yet the insured shop was located in a basement. After a fire, the insurer denied the claim relying on the exclusion clause. The State Consumer Commission held the …
A minor, Sukhdeep Kaur, filed a consumer complaint alleging medical negligence by Chandigarh Nursing Home after a wrong diagnosis and treatment caused severe rashes. The District Forum awarded Rs 1 lakh compensation, which the nursing home appealed to the State Commission; the State Commission …
The consumer booked a new Tata car and paid the full price, but the dealer delivered a used vehicle that had been used as a demo‑test drive car. The consumer filed a complaint before the District Forum, which ordered the dealer to replace the used car with a new one and awarded a small amount for …
The appellant and his father opened a joint fixed deposit (FD) with HDFC Bank. After the FD matured, the appellant instructed the bank not to credit the proceeds to any individual account, but the bank credited the amount solely to his father's account, which the appellant claimed was a unilateral …
Sharda Associates insured a JCB excavator with United India Insurance for Rs 13.50 lakhs. While the excavator was being used for road construction, a section of the road collapsed, causing the machine to fall into a ditch, killing two workers and resulting in total loss of the excavator. The insurer …
The Supreme Court clarified the scope of the term "transfer" under the Land Acquisition Act, 1894, holding that it includes development and collaboration agreements and licences issued during the suspect period (27‑08‑2004 to 29‑01‑2010). It examined numerous applications concerning projects such as …
The respondent approached HCMI Education to secure admission to an MBBS programme in the Philippines for the 2007-2008 academic year. After admission was obtained, the Philippine Commission on Higher Education abolished the MBBS programme effective 2008-2009 and offered an alternative BS Biology …
Gurmel Singh insured his truck with National Insurance Co. Ltd. and paid the required premium. The truck was stolen in March 2013, after which the original registration certificate was also stolen. The insurer demanded the original or a duplicate certified copy of the registration certificate before …
The case concerns the death of Mrs. Manjit Kaur following a laparoscopic cholecystectomy performed by Dr. Gurmit Singh (Respondent 1) at Preet Surgical Centre (Respondent 2). After postoperative abdominal pain, greenish drainage and respiratory distress, the patient was shifted to another hospital …
The appellant United India Insurance issued a Standard Fire & Special Perils (SFSP) policy to Levi Strauss (India) for fire loss, while Levi also held a global Open Marine Insurance (STP) policy issued by Allianz covering the same goods. After a fire, Levi claimed under the SFSP policy, but the …
Narsingh Ispat Ltd. had a Standard Fire and Special Perils policy with Oriental Insurance. After a violent intrusion on 23 March 2010 caused extensive damage to its factory, the insurer denied the claim invoking an exclusion clause that barred loss caused by "acts of terrorism". The Consumer …
Hyundai Motor India Ltd. appealed against the award of compensation and punitive damages granted by the State Consumer Disputes Redressal Commission and upheld by the National Consumer Disputes Redressal Commission for a defect in the air‑bag system of a Creta car that failed to deploy in a frontal …
The developer Experion Developers failed to deliver possession of an apartment to the consumer, Sushma Ashok Shiroor, within the 42‑month period stipulated in the Apartment Buyer’s Agreement. The consumer filed a complaint before the National Consumer Disputes Redressal Commission, which ordered the …
The appellant, a stock‑broker, obtained an overdraft facility and subsequent enhancements from the respondent bank, pledging shares as security. After a dispute over the bank’s sale of the pledged shares, the appellant filed a consumer complaint seeking the return of the shares, alleging deficiency …
Vodafone Idea Cellular Ltd. filed a consumer complaint alleging over‑charging for mobile services, which the consumer, Ajay Kumar Agarwal, pursued before the District Consumer Disputes Redressal Forum. The appellant argued that Section 7B of the Telegraph Act, 1885, which mandates arbitration for …
ECGC Limited, having obtained a construction contract with the Government of Basra, Iraq, paid a premium and later faced suspension of payments and withdrawal of the contract. It filed a complaint under Section 21(a)(i) of the Consumer Protection Act, 1986 before the National Consumer Disputes …
The appellants, buyers of apartments from DLF Universal Ltd., entered into an Apartment Buyer Agreement in 1993 promising possession within 2½‑3 years. Possession was delayed and the builder imposed extra charges, leading the buyers to allege unfair trade practice under the Monopolies and …
Sunil Kumar Maity deposited a cheque that was mistakenly credited to another customer with a similar name at State Bank of India. He filed a complaint before the Consumer Forum, which was allowed; the bank appealed to the State Consumer Commission, which partially upheld the order. The bank then …
The developer, IREO Private Limited, was sued by apartment buyers for failing to hand over possession of their flats within the contractual period and for not providing promised amenities. The buyers sought specific performance and, alternatively, a refund of the amount paid with interest. The NCDRC …
The appellant, a co‑operative housing society, booked flats from the respondent builder in 1993 and took possession in 1997, but the builder never obtained the required occupancy certificate. Because of this omission, the flat owners had to pay substantially higher property tax and water charges and …
The builder, Brigade Enterprises Ltd., appealed against the National Consumer Disputes Redressal Commission’s order permitting 91 purchasers of 51 apartments to file a consumer complaint under Section 35(1)(c) of the Consumer Protection Act, 2019 on behalf of all 1,134 buyers in the residential …
The appeal concerned a order of the National Consumer Disputes Redressal Commission (NCDRC) that condoned a 100‑day delay in filing the respondent's written statement in a consumer complaint. The condonation was granted on 25 February 2020, a few days before the Supreme Court’s Constitution Bench …
The Rajasthan Housing Board launched a hire‑purchase housing scheme in 1985 and registered the respondent after he paid a Rs 5,000 registration fee. The Board later demanded seed money in 1993, and after repeated notices the respondent failed to deposit it, leading to cancellation of his …
The appellant, ACME Cleantech Solutions Pvt. Ltd., filed a consumer complaint before the National Consumer Disputes Redressal Commission (NCDRC) seeking settlement of an insurance claim and related damages. The insurer, United India Insurance Co., failed to file a written statement within the period …
The appellants held an annual medical insurance policy with United India Insurance that was renewed each year. For the 2008‑09 renewal the insurer introduced a cap on coverage for certain procedures, notably angioplasty, without informing the policyholders, who believed they were merely renewing the …
The builders Manohar Infrastructure and Constructions Pvt Ltd and TDI Infrastructure Ltd appealed orders of the State Consumer Commission directing them to refund home‑buyers, arguing that the National Consumer Disputes Redressal Commission (NCDC) should not require deposit of the entire decretal …
Manohan Nanda purchased an overseas mediclaim policy to travel to the USA. A medical examination disclosed his diabetes mellitus‑II, which he disclosed in the proposal form and supporting reports. After suffering an acute myocardial infarction in the USA, the insurer repudiated the claim, alleging …
The legal heirs of a deceased patient filed a complaint before the National Consumer Disputes Redressal Commission (NCDRC) alleging medical negligence by Bombay Hospital & Medical Research Centre and its vascular surgeon, Dr. C. Anand Somaya, for the death of the patient who was admitted with an …
The Supreme Court considered appeals filed by Newtech Promoters and Developers challenging orders of the Uttar Pradesh Real Estate Regulatory Authority that directed refund of home‑buyers' money with interest. The promoters argued that the authority, a single member, lacked jurisdiction, that the …
The petitioner filed three separate complaints against BSNL before the District Consumer Forum through three different advocates, and all three complaints were dismissed on merits. After those dismissals, he lodged complaints against the same advocates alleging deficiency in service and claimed …
The appellant Life Insurance Corporation of India issued a life insurance policy with an additional accident benefit. The policy lapsed on 14 October 2011 due to non‑payment of premium. The insured suffered a fatal accident on 6 March 2012, and the premium was paid on 9 March 2012 to revive the …
The complainant, Dolphin International Ltd., engaged SGS India Ltd. to inspect and certify groundnut consignments for export to Greece and the Netherlands. Disputes arose over the size/count of Java peanuts and aflatoxin levels at the destination ports, leading the National Consumer Disputes …
M/S Prem Cottex, a cotton yarn manufacturer, was issued a short assessment notice by Uttarakhand Bijli Vitran Nigam Ltd. alleging that the multiply factor (MF) used in its electricity bills was incorrectly applied, resulting in short billing of about Rs.1.35 crore. The appellant filed a consumer …
The Royal Garden Residents Welfare Association (the complainant) entered into a maintenance agreement with M/s Padmini Infrastructure Developers (India) Ltd (the opposite party) on 15 November 2003 and later filed a consumer complaint in 2007 alleging incomplete and non‑functional amenities. The …
Khatema Fibres Ltd. (appellant) filed a claim for loss of waste paper after a fire, estimating the loss at Rs.13 crore. The insurer, New India Assurance Co., appointed a surveyor who used volumetric analysis and assessed the loss at about Rs.2.86 crore, which the appellant contested. The National …
The petitioners, home buyers in a Gurgaon housing project, obtained a refund order with interest from the NCDRC, which was stayed by the Delhi High Court. An operational creditor later initiated a corporate insolvency proceeding against the developer (Today Homes & Infrastructure Pvt Ltd) under …
The respondents, allottees of leasehold plots in Chandigarh, sought conversion of their sites to freehold by paying the conversion fee fixed under the 1996 Rules. The District Consumer Forum, State and National Consumer Commissions ordered the Estate Officer to convert the plots, treating the fee as …
The insured, a manufacturer of polyethylene products, suffered a total loss of plant, machinery and stock due to a fire on 6 November 1999. The insurer appointed joint surveyors who submitted a loss assessment, but thereafter delayed settlement and appointed an investigator in June 2001. The insured …
The builder Laureate promised delivery of a flat by October 2015. The original allottee, after paying several instalments, sold the flat to Charanjeet Singh in 2016, who stepped into her rights. Construction stalled due to environmental orders, and the builder failed to deliver possession. Singh …
The respondent filed a consumer complaint alleging medical negligence against Dr. A. Suresh Kumar and others. The appellants filed their written statement 7 days after the 45‑day deadline prescribed under the Consumer Protection Act, 1986, and sought condonation of the delay. The National Consumer …
Pearl Beverages' Porsche, insured with IFFCO Tokio, was destroyed in a high‑speed crash on 22 December 2007. The driver, Aman Bangia, was reported to have smelled of alcohol and was later convicted under IPC 279 for rash driving, but no breath or blood test was conducted. IFFCO Tokio denied the …
The appellants filed a consumer complaint before the National Consumer Disputes Redressal Commission (NCDRC) on 18 June 2020 under the Consumer Protection Act, 1986, seeking a refund of Rs. 2.19 crores. The Consumer Protection Act, 2019 came into force on 20 July 2020, raising the NCDRC's pecuniary …
The builder NBCC (India) Limited failed to hand over possession of a residential unit to Shri Ram Trivedi within the period stipulated in the allotment letter, which required completion within two and a half years and allowed a one‑year grace period before compensation became payable. The National …
Amitabha Dasgupta, a locker holder, complained that United Bank of India had inadvertently broken open his locker despite his rental dues being cleared, and that only two of the seven ornaments he claimed to have deposited were returned. The District Consumer Forum found a deficiency of service and …
Antonio Paulo Vaz purchased a car from dealer Vistar Goa Ltd, paying the full price in 2011, but was delivered a used 2009 model instead of a new 2011 model. Vaz refused delivery and sought a refund or replacement, filing a consumer complaint. The district forum, state commission, and National …
The petitioner, a single home buyer, filed a writ petition under Article 32 of the Constitution seeking cancellation of agreements, refund of monies, or completion of the Sushant Megapolis real estate project, along with directions for a monitoring committee, forensic audit, and investigations by …
The petitioners, M/s Daddy’s Builders Pvt. Ltd., sought condonation of delay in filing a written statement beyond the 45‑day limit prescribed under Section 13 of the Consumer Protection Act, 1986. Both the Karnataka State Consumer Disputes Redressal Commission and the National Consumer Disputes …
The petitioners challenged Sections 3, 4, and 10 of the Insolvency and Bankruptcy Code (Amendment) Act, 2020, which introduced threshold requirements for allottees and certain financial creditors to initiate corporate insolvency resolution process (CIRP), clarified that a corporate debtor can …
The case involved a dispute between IREO Grace Realtech Pvt. Ltd., a real‑estate developer, and a group of apartment buyers over the delayed possession of flats in the "The Corridors" project. The buyers alleged that the developer had incorporated one‑sided clauses in the Apartment Buyer’s …
The Supreme Court of India addressed two interconnected issues: whether landlord-tenant disputes governed by the Transfer of Property Act, 1882 are arbitrable, and the scope of judicial review under Sections 8 and 11 of the Arbitration and Conciliation Act, 1996. The case arose from a tenancy …
The appellant, Imperia Structures Ltd., launched a housing scheme in 2011 and entered builder‑buyer agreements with the respondents in 2013. After the Real Estate (Regulation and Development) Act, 2016 (RERA) came into force, the respondents filed consumer complaints alleging delay and deficiency, …
M/S. Magma FinCorp Ltd., the financier, entered into a hire‑purchase agreement with Rajesh Kumar Tiwari for a vehicle. Tiwari paid seven instalments before the financier repossessed the vehicle without a notice addressed to his correct address and later sold it. Tiwari filed a consumer complaint …
The case involved 339 flat buyers who purchased apartments in DLF's Westend Heights project. The developer failed to hand over possession within the contractually stipulated 36 months, causing a delay of two to four years. The buyers sought compensation beyond the Rs 5 per square foot per month …
The Union of India and Safdarjung Hospital appealed against the National Consumer Disputes Redressal Commission’s (NCDRC) order that held Safdarjung Hospital liable for medical negligence and directed payment of Rs.2 lakh compensation to the complainant. The complaint arose from the death of a …
The appellant, Surendra Kumar Bhilawe, owned an Ashok Leyland truck that was insured by New India Assurance. The truck was involved in a serious accident in November 2011, and the appellant filed a claim for the loss. The insurer denied the claim, alleging that the vehicle had been sold in 2008 to …
The appellant, the Joint Labour Commissioner and Registering Officer, challenged the National Consumer Disputes Redressal Commission’s order granting financial assistance to Kesar Lal, a construction worker registered as a beneficiary under the Building and Other Construction Workers (Regulation of …
The appellant, a seed company, entered into a tripartite agreement with the respondent, a small landholder, to sell her wet musli seeds and to buy back the harvested crop at a guaranteed minimum price. When the appellant failed to honour the buy‑back, the respondent filed a consumer complaint, which …
The Supreme Court examined whether a District Forum under the Consumer Protection Act, 1986 could extend the time for filing a response to a complaint beyond the 30 days plus a statutorily permitted 15‑day extension under s.13(2)(a), and where the 30‑day period begins. The Court held that s.13(2)(a) …
The father of the respondent purchased 88 Indira Vikas Patras (IVPs) of Rs.5,000 each between 1996 and 1998, which were lost in June 2001. The respondent claimed the maturity value of the lost IVPs, alleging deficiency in service by the Post Office under the Consumer Protection Act, 1986. The …
The appellant Bank of India debited Rs.27.41 lakh from the respondent Brindavan Agro Industries as 50% of processing and TEV study charges before the loan was sanctioned. The respondent filed a complaint under Section 17 of the Consumer Protection Act, 1986, seeking a full refund, and the State and …
M/s Baspa Organics Ltd. (appellant) purchased a chemical plant and continued a fire‑and‑special‑perils insurance policy issued by United India Insurance Ltd. (respondent). After a fire in January 2002, the insurer denied the claim, alleging that the appellant had over‑valued the plant and had failed …
The Subhechha Welfare Society, a registered welfare society, filed two consumer complaints on behalf of 8 and 12 allottees respectively, alleging that Earth Infrastructure Pvt. Ltd. failed to deliver possession of booked housing units despite full payment. The National Consumer Disputes Redressal …
Monu Kumar and 32 other consumers filed a joint consumer complaint under Section 12(1)(c) of the Consumer Protection Act, 1986, alleging deficiency of service by M/s. Metromax Infrastructure. They sought the Commission's permission to file the joint complaint through a separate application. The …
The Sobha Hibiscus Condominium, a statutory body created under the Karnataka Apartment Ownership Act, 1972, filed a complaint before the National Consumer Disputes Redressal Commission (NCDRC) against the managing director of Sobha Developers Ltd. The NCDRC dismissed the complaint, holding that the …
National Bulk Handling Corp., a collateral management company, stored pledged commodities and had taken a fidelity guarantee insurance policy from Oriental Insurance. When 601 barrels of mentha oil were found to have been substituted with water, the company lodged a claim alleging employee …
Farmers stored their chillies and other produce in a cold store that had taken a comprehensive insurance policy with United India Insurance. The cold store and the farmers obtained loans from Canara Bank, hypothecating the stored produce as security. A fire destroyed the cold store and the produce; …
The appellant's husband, an account holder of Saurashtra Gramin Bank, applied for a group accident insurance policy by submitting a form to the bank, which was to deduct a Rs 100 premium and forward it to the insurer. He died in an accident shortly after, and the insurer denied the claim, stating …
The appellant insured his tractor under a commercial vehicle package policy and, after the tractor was stolen on 28‑10‑2010, lodged an FIR the same day but submitted a claim to the insurer only on 15‑12‑2010. The insurer rejected the claim on the ground of delayed notice, leading the appellant to …
The Supreme Court examined whether Star India (P) Ltd and Bharti Airtel Ltd, who jointly conducted the 'Har Seat Hot Seat' (HSHS) contest on the TV programme KBC, engaged in an unfair trade practice under Section 2(1)(r)(3)(a) of the Consumer Protection Act, 1986 by allegedly funding the prize money …
Sangrur Sales Corporation insured its shop for Rs 18 lakhs under a Standard Fire and Special Perils policy. The shop collapsed on 29 March 2012 due to excavation work carried out in an adjacent plot. United India Insurance denied the claim invoking sub‑clause (e) of Clause VIII, which excludes loss …
The case arose from a complaint by the mother of a pre‑term baby who became totally blind due to alleged failure to screen for Retinopathy of Prematurity (ROP). The National Consumer Disputes Redressal Commission held the hospital and three doctors negligent and awarded Rs. 64,00,000 in …
The claimants, former employees of ONGC, alleged that delays by ONGC in forwarding their benefit scheme claims to LIC caused them loss, and the consumer forums held that they were consumers of ONGC, ordering ONGC to pay compensation. ONGC appealed, arguing that there was no consumer‑service provider …
Lilavati Kirtial Mehta Medical Trust (the appellant) purchased 29 flats from M/s Unique Shanti Developers in 1995 to provide hostel accommodation for nurses employed at its hospital. The flats became dilapidated, were vacated in 2002, and the Trust filed a consumer complaint seeking compensation, …
Mr. M. Hariharasudhan, who runs a hotel, sued the respondents for damages after they damaged his property and stole cash. The trial court decreed damages, but the Madurai Bench of the Madras High Court set aside the decree, holding that the Tamil Nadu Property (Prevention of Damage and Loss) Act, …
The Supreme Court examined a Special Leave Petition challenging the earlier decision in HUDA v. Sunita, which held that the National Consumer Disputes Redressal Commission could not adjudicate statutory fees imposed by a development authority. The Court interpreted sections 2(1)(d), (g) and (o) of …
The Supreme Court considered a batch of writ petitions challenging the constitutional validity of the Insolvency and Bankruptcy Code (Second Amendment) Act, 2018, which classifies home‑buyers/allottees of real‑estate projects as "financial creditors" under the Code, thereby permitting them to invoke …
The appellants, Marvel Omega Builders, entered into a sale agreement with the respondents for a residential villa (Emerald-07) at a price of Rs.8.31 crore, of which Rs.8.14 crore was paid by November 2013. The agreement required possession by 31‑December‑2014, but the villa was not completed and no …
In 1990 the respondent applied for a low‑income group (LIG) tenement in the Mansarover Scheme, paid Rs 4,000 and was issued an allotment letter requiring Rs 47,674 to be paid at possession. The appellant (Rajasthan Housing Board) cancelled the allotment in 1994 for non‑payment, while the respondent …
M/s Vinod & Co. exported goods between 1988-1993 and applied for a REP licence, which entitled it to a 20% premium on export value. The scheme was later discontinued, and the premium was not paid. The company filed a complaint before the District Consumer Disputes Redressal Forum under the Consumer …
The appellants, a group of 44 buyers, had booked office and shop spaces in the Intellicity project and the builder failed to deliver possession within the agreed four‑year period. They filed a class action under Section 12(1)(c) of the Consumer Protection Act, 1986 seeking refund, interest and …
The appellants, DLF Homes Panchkula Pvt. Ltd., were sued by several flat buyers for failing to deliver possession of their flats within the contractual 24‑month period. The State Consumer Disputes Redressal Commission (SCDRC) ordered the builder to hand over possession, pay interest on the deposited …
The appellant's 15‑year‑old son was admitted with abdominal pain, fever and eye haemorrhage and was operated on to remove roundworms despite a platelet count of only 35,000 per cu.mm. He later died after being transferred to another hospital. The State Consumer Disputes Redressal Commission held the …
Vibha Bakshi Gokhale and another filed a consumer complaint in 2016 before the National Consumer Disputes Redressal Commission (NCDRC) alleging deficiency of service in a residential flat they had booked. The NCDRC gave them a final opportunity on 16 November 2018 to file a rejoinder and evidence …
The Karnataka Housing Board (KHB) allotted a flat to K.A. Nagamani, who later sought a refund of the amount deposited after the Board demanded a higher price. A consumer complaint was filed and the District Forum awarded interest and compensation, which was upheld by the State Commission and later …
The appellants booked a residential flat with the developer who required a booking amount of 25% of the sale price. Through email correspondence in February 2008, the parties agreed to reduce the booking amount to 15%, which the appellants paid in excess of that amount. The developer later cancelled …
The appellant Reliance Life Insurance issued a term life policy to the deceased after he had taken a separate policy from another insurer, but he failed to disclose the earlier cover in the proposal form. After the insured's death, Reliance repudiated the claim, invoking Section 45 of the Insurance …
The appellant's spouse held three LIC policies that contained an accident benefit clause requiring a bodily injury caused solely and directly by an accident arising from outward, violent and visible means, leading to death within 180 days. The insured suffered chest pain, a heart attack and fell …
The appellant, a widow, claimed that her deceased husband had paid an insurance premium for a loan secured by Shriram City Union Finance Ltd., but the finance company delayed forwarding the premium to its sister insurance company, resulting in a failure to activate the policy. The District Forum and …
The appellant, an agriculturist, applied for an electricity connection for his bore‑well in December 1996 and paid the requisite fees. He submitted the mandatory test report only in March 2005, after which the respondent raised a consumption bill but failed to provide the connection. The appellant …
Pioneer Urban Land & Infrastructure Ltd. (the builder) launched the Araya Complex project and entered into an Apartment Buyer’s Agreement with Govindan Raghavan (the flat purchaser) to sell an apartment for Rs.4.83 crore, obligating the builder to obtain an occupancy certificate within 39 months of …
Dr. D.J. De Souza purchased a TurboChem 100 analyzer from CPC Diagnostics, paying 50% of the price. The contract required the buyer to provide an efficiently air‑conditioned room, a 1 KVA online UPS, and broadband for remote diagnostics before installation. The service engineer rejected the buyer’s …
The insured, a manager who obtained a home loan with a personal accident insurance rider, died in Mozambique after contracting encephalitis malaria from a mosquito bite. His spouse and father claimed the death benefit, arguing that the bite was an unforeseen event constituting an accident. The …
The appellant, a real‑estate developer, entered into a buyer's agreement with the respondent to deliver possession of a row house by 31 December 2008 with a six‑month grace period. The respondent paid Rs 39,29,280 but the developer failed to hand over possession, and the respondent filed a consumer …
The Association for Consumer Welfare and Aid filed a consumer complaint before the National Consumer Disputes Redressal Commission (NCDRC) seeking possession of flats and restraint of extra charges, alleging that Three C Universal Developers Private Limited was the main promoter of the Lotus Panache …
Shoda Devi, a 45‑year‑old woman from a poor rural background, was admitted to DDU Hospital for a minor gynecological procedure. A paramedic administered an intravenous injection of Phenergan directly into her right arm, causing excruciating pain that was ignored by the staff. The resulting acute …
The appellant, M/s Anjaneeya Jewellery, filed a consumer complaint before the National Consumer Disputes Redressal Commission (NCDRC) against New India Assurance Co. Ltd. and others. The Presiding Member dismissed the complaint in limine under Section 13 of the Consumer Protection Act, 1986, without …
DLF Homes Panchkula Ltd. (the developer) was sued by numerous apartment buyers for delayed possession and deficiency in service under the Consumer Protection Act, 1986. The State Consumer Disputes Redressal Commission ordered refunds of amounts paid with interest (15% in some cases) and …
The appellant's wife, suffering from multiple serious illnesses, was admitted to a hospital where a doctor treated her with intravenous antibiotics but later switched to oral administration after a cannula failure. She was discharged in stable condition, but subsequently deteriorated, was admitted …
The flat purchasers entered into a purchase agreement that required possession by 31 January 2014, but the occupation certificate was only obtained on 10 February 2016. The National Consumer Disputes Redressal Commission (NCDRC) awarded compensation at Rs 3 per sq ft per month for the delay and …
The appellant purchased a hydraulic excavator in 2007 and insured it for Rs 46,56,600 for the period 22‑07‑2009 to 21‑07‑2010. The excavator was totally destroyed by fire in June 2010. While the insurer’s surveyor calculated depreciation from the original purchase price, the appellant’s surveyor …
The appellant, Arun Kumar Manglik, claimed that his wife died due to medical negligence by Chirayu Health & Medicare Private Ltd. and its director after being admitted with dengue. The State Consumer Disputes Redressal Commission (SCDRC) found negligence and awarded Rs.6 lakh, but the National …
Madhav Hari Joshi paid Rs 1,75,000 as premium for LIC's Jeevan Aastha Plan but the insurer neither issued the policy nor refunded the amount for nearly five years. Joshi filed a consumer complaint seeking a refund with interest and compensation of Rs 5,00,000. The District Forum ordered a refund and …
The complainant deposited money with the Employees Co-operative USE Thrift and Credit Society, which failed to repay the amount with interest as promised. The District Forum ordered the society to pay the maturity amount, interest, compensation and costs, and also sentenced the society's secretary, …
Emaar MGF Land Ltd. (appellant) entered into a buyer's agreement with Aftab Singh (respondent) that contained an arbitration clause under the Arbitration and Conciliation Act, 1996. Singh filed a complaint before the National Consumer Disputes Redressal Commission (NCDRC) invoking the Consumer …
Nineteen allottees of a housing project filed a collective consumer complaint under Section 12(1)(c) of the Consumer Protection Act, 1986, alleging delayed possession and various deficiencies, but they did not obtain the permission of the District Forum as required by Section 13(6) and Order 1 Rule …
Two consumers who had booked residential flats in 2012 filed complaints under the Consumer Protection Act, 1986, seeking possession and compensation for delay, as the developer failed to deliver possession by the contractual deadline of August 2014. The developer argued that a mandatory …
Dr. S.K. Jhunjhunwala performed a laparoscopic cholecystectomy on Mrs. Dhanwanti Kaur, but intra‑operatively discovered inflammation and converted to an open gall‑bladder removal. The patient alleged she had only consented to laparoscopy, claimed negligence and post‑operative ailments, and was …
M/s Sonell Clocks and Gifts Ltd. had an insurance policy covering its plant and machinery. Flood damage occurred on 4 August 2004, but the insurer was notified only on 30 November 2004, well beyond the 15‑day period required by Clause 6 of the policy. The insurer appointed a surveyor, whose report …
Jaypee Infratech Ltd (JIL) defaulted on a loan from IDBI Bank, prompting the bank to initiate a Corporate Insolvency Resolution Process (CIRP) under the Insolvency and Bankruptcy Code, 2016 (IBC). Home buyers filed a writ petition alleging that the CIRP ignored their interests and sought a pro‑rata …
The appeal arose from a Section 34 petition challenging an arbitral award where the filing party had not issued the prior notice or filed the required affidavit under Section 34(5) of the Arbitration and Conciliation Act, 1996. The Patna High Court had held the provision mandatory and dismissed the …
The Supreme Court examined the chronic shortage of infrastructure in consumer dispute redressal fora across India, including inadequate posts, space, and remuneration at the National Consumer Disputes Redressal Commission (NCDRC). It directed the Union Government to frame model rules within four …
The appellants, Meenakshi Saxena and others, purchased an export insurance policy from ECGC Ltd. The policy required the insurer to pay 90% of the loss in Indian rupees, converting the foreign currency at the bank buying rate in Mumbai on the date of shipment (clause 17). The District Forum and …
The appellants, developers of the Hicon Onyx residential project, failed to deliver a flat purchased by the respondents and transferred the project to another company, prompting a consumer complaint under the Consumer Protection Act, 1986. The National Consumer Disputes Redressal Commission (NCDRC) …
Appellant I.C. Sharma bought a householder insurance policy from Oriental Insurance, initially an “as‑per‑list” policy which later was replaced by a consolidated‑amount policy. After a burglary, he claimed loss of various items; the insurer contended that many items were not insured and that the …
The Supreme Court, hearing a civil appeal filed by the State of Uttar Pradesh against the All U.P. Consumer Protection Bar Association, examined the chronic shortage of infrastructure and vacancies in the consumer dispute redressal system. It noted that a three‑member Committee had been constituted …
Manjeet Singh purchased a second‑hand Tata open truck on hire‑purchase and insured it for Rs 7,28,000. While being driven, the driver gave a lift to three stranded passengers on a cold night; the passengers later assaulted the driver, tied him up and stole the vehicle. The insurer denied the claim, …
The appellant insured a truck with Reliance General Insurance, which was stolen on 23 March 2010. While assisting police in the search, the appellant delayed filing the insurance claim until 31 March 2010, citing an eight‑day gap due to police involvement. The insurer rejected the claim on the basis …
The Supreme Court examined whether non‑intermediary front‑running—where a person receives confidential information about a forthcoming large block trade and trades ahead of it—constitutes a prohibited fraudulent or unfair trade practice under SEBI’s Prohibition of Fraudulent and Unfair Trade …
The appellant's wife died after a hysterectomy performed at a nursing home that lacked ICU facilities, despite her having uncontrolled high blood pressure and severe anemia. The appellant filed a complaint under the Consumer Protection Act, 1986 alleging medical negligence for proceeding with …
The Supreme Court examined a writ petition under Art. 32 challenging the failure of several State Governments and Union Territories to implement mandatory provisions of the National Food Security Act, 2013 (NFS Act), including grievance redressal officers, State Food Commissions, social audits and …
Hindustan Safety Glass Works Ltd. suffered flood damage in August 1992 and lodged insurance claims of about Rs 52 lakhs under two policies with National Insurance Co. Ltd. The insurer appointed two surveyors, but the surveys took more than two years and the insurer ultimately repudiated the claim in …
The Supreme Court examined the severe infrastructural and administrative deficiencies in the consumer dispute redressal fora across India, as highlighted in the interim report of the Justice Arijit Pasayat Committee. It held that the Committee’s findings merit deference and that the existing poor …
The appellant was allotted a residential plot by HUDA in 1998, paid 25% of the price, and later surrendered the plot and received a refund. He subsequently filed a consumer complaint seeking restoration of the plot or an alternative plot with compensation. The District Consumer Forum allowed the …
The appellants shipped men's apparel consignments to American Consolidation Services Ltd. (ACS), which acted as an agent of the buyer, Zip Code Inc., a subsidiary of Coronet Group Inc. The goods were delivered to Zip Code Inc. without payment being made to the bank, leading the appellants to claim …
M/s. Galada Power and Telecommunication Ltd. claimed a transit loss of aluminium wire insured with United India Insurance Co. The loss was reported within a few days of delivery, and the insurer appointed a surveyor who confirmed the loss. Despite the surveyor's report, the insurer sent a …
The appellant, a landowner, entered into a Memorandum of Understanding with a builder to construct a multi‑storey building, with the completed flats to be shared 40% to the landowner and 60% to the builder. The agreement required completion within 19 months and stipulated rent payable for delay. The …
Leisure Wear Exports Ltd. (the respondent) purchased an open marine cargo insurance policy from United India Insurance Co. Ltd. (the appellant) and later suffered loss of goods during transit to Moscow. The loss was reported, and the consignee (M/s Magna Overseas) authorized the respondent to file a …
The appellant Indian Machinery Co. filed a second complaint before the District Forum under the Consumer Protection Act, 1986 after its first complaint was dismissed for default. The National Consumer Disputes Redressal Commission held the second complaint non‑maintainable, invoking a rule analogous …
The respondent, a jewellery retailer, insured its stock under a jewellers block policy issued by United India Insurance. A burglary occurred at night, and the stolen items were kept in the shop's display window and out of the safe. The insurer denied the claim, relying on the notes to clauses 4 and …
The appellant was allotted a plot by HUDA but failed to pay the balance instalments, leading to non‑delivery of possession. He filed a complaint before the District Consumer Forum seeking possession, and during the proceedings accepted a 10% refund of the amount paid, a fact he did not disclose. The …
The appeal concerned the interpretation of Section 13(2)(a) of the Consumer Protection Act, 1986 regarding the time allotted to the opposite party to file its version after a complaint is admitted. The petitioner argued that the 30‑day period could be extended beyond the statutory ceiling of 15 …
The appellant's premature baby, Sharanya, was not screened for Retinopathy of Prematurity (ROP) despite being a high‑risk infant, leading to permanent blindness. The National Consumer Disputes Redressal Commission (NCDRC) found the State of Tamil Nadu, its government hospital and two doctors …
Jagbir Singh purchased a tractor with a loan from Central Bank of India. The tractor was initially insured but the insurance was not renewed after May 2005. On 24 September 2007 the uninsured tractor was involved in a fatal accident, and a Motor Accident Claims Tribunal awarded compensation against …
The appellants filed a consumer complaint in 2000 before the National Consumer Disputes Redressal Commission (NCDRC) alleging medical negligence. While respondents 1 and 2 filed replies and the appellants filed rejoinders, respondents 3 and 4 were served only in late 2009 and filed their reply in …
The exporter, Ganesh PolytEx Ltd., alleged that Transport Corporation of India Ltd. failed to deliver four consignments of yarn fabric to Benapole Customs in Bangladesh, seeking compensation under the Consumer Protection Act. The National Consumer Disputes Redressal Commission ordered the …
M/s Bhagwati Vanaspati Traders, a sole proprietorship of B.K. Garg, bought a six‑year National Savings Certificate (NSC) in 1995. On maturity in 2001 the postal authorities refused to pay the Rs 10,075 due, contending that an NSC could be issued only in an individual’s name and the certificate was …
The complainant purchased a Chevrolet Forester advertised as an SUV capable of off‑road travel, but the vehicle was a passenger car and not fit for the promised use, leading him to allege unfair trade practice under the Consumer Protection Act, 1986. The District Forum, State Commission and National …
A boat operated by Ripple Aqua Sports under a licence from Vadodara Municipal Corporation was overloaded with 38 passengers (capacity 22) and capsized, killing 22. The victims filed a consumer complaint alleging deficiency in service. The State Consumer Commission and the National Consumer Disputes …
The complainant insured a Mahindra Pick‑up vehicle whose temporary registration expired on 11‑January‑2006, yet the vehicle was involved in an accident on 2‑February‑2006 while being driven without any valid registration. The insurer denied the claim, leading to proceedings before the District …
Punjab University and Punjab Agricultural University invested in Unit Trust of India's Institutional Investors Special Fund Unit Scheme‑1998, expecting a guaranteed 13.5% return and repurchase at par. When the maturity proceeds fell short, they filed complaints before the National Consumer Disputes …
Several complaints under Section 17(1) of the Consumer Protection Act, 1986 were filed against Shreenath Corp. and others, leading the Gujarat State Consumer Disputes Redressal Commission to order the appellants to pay amounts with interest. The appellants appealed these orders to the National …
The appellant filed a consumer complaint against HDFC Bank, obtained a favorable order from the District Forum, but that order was set aside by the State Commission and later by the National Consumer Disputes Redressal Commission. The appellant’s subsequent review application before the National …
The Haryana State Agricultural Marketing Board (HSAMB) allotted plots in the Adampur grain market to several allottees on payment of 25% of the price, with the balance payable later. The allottees stopped further instalment payments, alleging that the Board failed to develop basic amenities and to …
