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Supreme Court of India

BHARTI CELLULAR LIMITED (NOW BHARTI AIRTEL LIMITED)versusASSISTANT COMMISSIONER OF INCOME TAX, CIRCLE 57, KOLKATA AND ANOTHER

Citation
2024 INSC 148
Decided
28 February 2024
Disposal
Disposed off

Holding

Section 194-H does not apply because the franchisees/distributors are independent contractors, not agents, and the assessees are not the persons responsible for paying the commission.

Summary

The case concerned whether cellular mobile service providers (the assessees) were required to deduct tax at source under section 194-H of the Income Tax Act, 1961 on the margin earned by franchisees/distributors from selling prepaid kits at a price higher than the discounted price paid to the assessees. The Revenue argued that the margin constituted commission or brokerage payable to an agent, invoking a principal‑agent relationship, while the assessees contended that the franchisees/distributors were independent contractors and the margin was their own profit, not a commission. The Supreme Court examined the legal definition of an agent under section 182 of the Contract Act, 1872 and the requirements of section 194-H, emphasizing that a principal‑agent relationship must exist and the payer must be the person responsible for paying the income. It held that the franchisees/distributors acted as independent contractors, not agents, and the assessees neither paid nor credited any commission to them, so section 194-H was inapplicable. Consequently, the Court set aside the High Court decisions that imposed the tax deduction liability and allowed the assessees' appeals, dismissing the Revenue's appeals.

Issues considered

  • The existence of a principal‑agent relationship between the cellular service providers and the franchisees/distributors under the franchise/distributorship agreements.
  • Whether the margin earned by franchisees/distributors qualifies as 'commission or brokerage' within the meaning of section 194-H, Income Tax Act, 1961.
  • Whether section 194-H imposes a duty on the assessees to deduct tax at source on payments made indirectly to the franchisees/distributors.

Legislation cited

Subjects

Liability to deduct tax at sourceCellular mobile telephone service providersAgentPrincipalFranchise/distributorship agreementCommissionBrokeragePowerAuthorityFiduciary character of the relationshipServantsIndependent contractorIndependent agentLaw relating to agencyDoctrine of presumption against doubtful penalisation

Judgment

                 [2024] 2 S.C.R. 1001 : 2024 INSC 148

     Bharti Cellular Limited (Now Bharti Airtel Limited)
                              v.
 Assistant Commissioner of Income Tax, Circle 57, Kolkata
                        and Another
                       (Civil Appeal No. 7257 of 2011)
                              28 February 2024
                 [Sanjiv Khanna* and S.V.N. Bhatti, JJ.]
                           Issue for Consideration
       The liability to deduct tax at source u/s.194-H, Income Tax Act,
       1961 on the amount which, as per the Revenue, is a commission
       payable to an agent by the assessees-cellular mobile telephone
       service providers under the franchise/distributorship agreement
       between the assessees and the franchisees/distributors.

                                  Headnotes
       Income Tax Act, 1961 – s.194-H – When not attracted –
       Assessees entered into franchise or distribution agreements
       and sold start-up kits, recharge vouchers at a discounted
       price to the franchisee/distributors – As per Revenue, the
       difference between ‘discounted price’ and ‘sale price’ in the
       hands of the franchisee/distributors being in the nature of
       ‘commission or brokerage’ was the income of the franchisee/
       distributors, the relationship between the assessees and the
       franchisee/distributor was in the nature of principal and agent,
       and thus, the assesses were liable to deduct tax at source
       u/s.194-H – As per the assessees, neither the discount was
       a ‘commission or brokerage’ u/Explanation (i) to s.194-H nor
       were the franchisees/distributors their agents:
       Held: Whether in law the relationship between the parties is that
       of principal-agent is answered by applying s.182, Contract Act,
       1872 – The obligation to deduct tax at source in terms of s.194-H
       arises when the legal relationship of principal-agent is established
       – Contractual obligations of the distributors/franchisees, do not
       reflect a fiduciary character of the relationship, or the business
       being done on the principal’s account – Franchisees/distributors
       earn their income when they sell the prepaid products to the
       retailer or the end-user/customer – Their profit consists of the
       difference between the sale price received by them from the

* Author
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    retailer/end-user/customer and the discounted price at which
    they ‘acquired’ the product – Though the discounted price is
    fixed or negotiated between the assessee and the franchisee/
    distributor, the sale price received by the franchisee/distributor
    is within their sole discretion – Assessee has no say in this
    matter – Assessee does not at any stage either pay or credit
    the account of the franchisee/distributor with the income by way
    of commission or brokerage on which tax at source u/s.194-H is
    to be deducted – Expression “direct or indirect” used in s.194-H
    Explanation (i) is no doubt meant to ensure that “the person
    responsible for paying” does not dodge the obligation to deduct
    tax at source, even when the payment is indirectly made by the
    principal-payer to the agent-payee however, deduction of tax at
    source in terms of s.194-H is not to be extended and widened in
    ambit to apply to true/genuine business transactions, where the
    assessee is not the person responsible for paying or crediting
    income– Assessees neither pay nor credit any income to the
    person with whom he has contracted and are not privy to the
    transactions between distributors/franchisees and third parties–
    It is impossible for the assessees to deduct tax at source and
    comply with s.194-H, on the difference between the total/sum
    consideration received by the distributors/ franchisees from third
    parties and the amount paid by the distributors/franchisees to
    them – Payee receives payment when the third party makes the
    payment – This payment is not the payment received or payable
    by the assessee as the principal – The distributor/franchisee is
    not the trustee who is to account for this payment to the assessee
    as the principal – Assessees not under legal obligation to deduct
    tax at source on the income/profit component in the payments
    received by the distributors/franchisees from the third parties/
    customers, or while selling/transferring the pre-paid coupons
    or starter-kits to the distributors – s.194-H not applicable to
    the facts and circumstances of this case – Judgments of High
    Courts of Delhi and Calcutta set aside. [Paras 6, 29, 31, 34,
    36, 37 and 42]
    Contract Act, 1872 – s.182 – ‘agent’ and ‘principal’ – Whether
    a legal relationship of a principal and agent exists, factors
    to be taken into consideration:
    Held: (a) The essential characteristic of an agent is the legal
    power vested with the agent to alter his principal’s legal
[2024] 2 S.C.R.                                                             1003

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

     relationship with a third party and the principal’s co-relative
     liability to have his relations altered – (b) As the agent acts
     on behalf of the principal, one of the prime elements of the
     relationship is the exercise of a degree of control by the principal
     over the conduct of the activities of the agent – This degree of
     control is less than the control exercised by the master on the
     servant, and is different from the rights and obligations in case
     of principal to principal and independent contractor relationship
     – (c) The task entrusted by the principal to the agent should
     result in a fiduciary relationship – The fiduciary relationship is
     the manifestation of consent by one person to another to act
     on his or her behalf and subject to his or her control, and the
     reciprocal consent by the other to do so – (d) As the business
     done by the agent is on the principal’s account, the agent is liable
     to render accounts thereof to the principal – An agent is entitled
     to remuneration from the principal for the work he performs for
     the principal – Other relevant aspects/considerations, discussed.
     [Paras 8, 9]
     Income Tax Act, 1961 – Explanation (i) to s.194-H:
     Held: The words “direct” or “indirect” in Explanation (i) to s.194-H
     are with reference to the act of payment – The legislative intent
     to include “indirect” payment ensures that the net cast by the
     section is plugged and not avoided or escaped, albeit it does not
     dilute the requirement that the payment must be on behalf “the
     person responsible for paying”– This means that the payment/
     credit in the account should arise from the obligation of “the person
     responsible for paying” – The payee should be the person who
     has the right to receive the payment from “the person responsible
     for paying” – Further, explanation (i) to s.194-H, by using the
     word “indirectly”, does not regulate or curtail the manner in which
     the assessee can conduct business and enter into commercial
     relationships – Neither does the word “indirectly” create an
     obligation where the main provision does not apply – The tax
     legislation recognises diverse relationships and modes in which
     commerce and trade are conducted, albeit obligation to tax at
     source arises only if the conditions as mentioned in s.194-H
     are met and not otherwise – This principle does not negate the
     compliance required by law – Latter portion of the Explanation
     (i) to s.194-H is a requirement and a pre-condition – It should
     not be read as diminishing or derogating the requirement of
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    the principal and agent relationship between the payer and the
    recipient/payee. [Paras 4, 5 and 34]
    Income Tax Act, 1961 – Issue as regards the liability to
    deduct tax at source u/s.194-H on the amount which, as per
    the Revenue, is a commission payable to an agent by the
    assessees under the franchise/distributorship agreement
    between the assessees and the franchisees/distributors –
    Plea of the Revenue relying upon the decision of this Court
    in Singapore Airlines Ltd. and Another v. Commissioner of
    Income Tax [2022] 9 SCR 1 that assessees would be liable
    to deduct tax at source even if they are not making payment
    or crediting the income to the account of the franchisee/
    distributor:
    Held: Rejected – When the obligation, and the time and manner
    in which the tax is mandated by law to be deducted at source, is
    fixed by the statute, the same cannot be shifted/altered/modified
    or postponed on a concession in the court by the Revenue –
    The concession may be granted, when permissible, by way of a
    circular issued in accordance with s.119 – Decision in Singapore
    Airlines Limited can not be read in the manner as suggested by
    the Revenue. [Para 38]
    Franchise agreement and distributorship agreement –
    Distinction – Legal position of a distributor different from
    agent – Distributor, an independent contractor:
    Held: Legal position of a distributor, it is to be generally regarded
    as different from that of an agent – The distributor buys goods
    on his account and sells them in his territory – In such cases,
    distributor is an independent contractor – Unlike an agent, he
    does not act as a communicator or creator of a relationship
    between the principal and a third party – Franchise agreements
    are normally considered as sui generis, though they have
    been in existence for some time – They provide a mechanism
    whereby goods and services may be distributed – In franchise
    agreements, the supplier or the manufacture, i.e. a franchisor,
    appoints an independent enterprise as a franchisee through
    whom the franchisor supplies certain goods or services – There
    is a close relationship between a franchisor and a franchisee
    because a franchisee’s operations are closely regulated, and this
    possibly is a distinction between a franchise agreement and a
[2024] 2 S.C.R.                                                             1005

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

     distributorship agreement – Franchise agreements are extremely
     detailed and complex – Notwithstanding the strict restrictions
     placed on the franchisees, the relationship may in a given case
     be that of an independent contractor – Facts of each case and
     the authority given by ‘principal’ to the franchisees matter and
     are determinative – Further, an independent contractor is free
     from control on the part of his employer, and is only subject to
     the terms of his contract – But an agent is not completely free
     from control, and the relationship to the extent of tasks entrusted
     by the principal to the agent are fiduciary – As contract with an
     independent agent depends upon the terms of the contract,
     sometimes an independent contractor looks like an agent from
     the point of view of the control exercisable over him, but on an
     overview of the entire relationship the tests specified in clauses
     (a) to (d) in paragraph 8 may not be satisfied – The distinction
     is that independent contractors work for themselves, even when
     they are employed for the purpose of creating contractual relations
     with the third persons – An independent contractor is not required
     to render accounts of the business, as it belongs to him and not
     his employer. [Paras 39, 40]
     Law relating to agency – Exclusion of servants and
     independent contractors:
     Held: ‘Agent’ denotes a relationship that is very different from that
     existing between a master and his servant, or between a principal
     and principal, or between an employer and his independent
     contractor – Although servants and independent contractors are
     parties to relationships in which one person acts for another, and
     thereby possesses the capacity to involve them in liability, yet
     the nature of the relationship and the kind of acts in question
     are sufficiently different to justify the exclusion of servants and
     independent contractors from the law relating to agency – Term
     ‘agent’ should be restricted to one who has the power of affecting
     the legal position of his principal by the making of contracts, or
     the disposition of the principal’s property; viz. an independent
     contractor who may, incidentally, also affect the legal position of
     his principal in other ways – This can be ascertained by referring
     to and examining the indicia mentioned in clauses (a) to (d) in
     paragraph 8 of this judgment – It is in the restricted sense in
     which the term agent is used in Explanation (i) to s.194-H of the
     Income Tax Act, 1961. [Para 41]
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    Doctrine/Principles – Doctrine of presumption against
    doubtful penalisation:
    Held: The deduction of tax provisions should be programmatically
    and realistically construed – In case of a legal or factual doubt in a
    given case, the assessee can rely on the doctrine of presumption
    against doubtful penalisation – Whether or not the said doctrine
    should be applied will depend on facts and circumstances of the
    case, including the past practice followed by the assessee and
    accepted by the department – When there is apparent divergence
    of opinion, to avoid litigation and pitfalls associated, it may be
    advisable for the Central Board of Direct Taxes to clarify doubts
    by issuing appropriate instruction/circular after ascertaining view
    of the assesses and stakeholders. [Para 35]
    Words and expressions – ‘power’; ‘authority’.

                             Case Law Cited
         Singapore Airlines Ltd. and Another v. Commissioner
         of Income Tax, [2022] 9 SCR 1 : (2023) 1 SCC 497 –
         dsitinguished.
         Bhopal Sugar Industries Limited v. Sales Tax Officer,
         Bhopal, [1977] 3 SCR 578 : (1977) 3 SCC 147;
         Commissioner of Income Tax, Ahmedabad and Others v.
         Ahmedabad Stamp Vendors Association, (2014) 16 SCC
         114; Ahmedabad Stamp Vendors Association v. Union of
         India, (2002) 257 ITR 202 (Guj.); Director, Prasar Bharati
         v. Commissioner of Income Tax, Thiruvananthapuram,
         [2018] 3 SCR 287 : (2018) 7 SCC 800; Securities
         and Exchange Board of India v. Sunil Krishna Khaitan
         and Others, [2022] 18 SCR 987 : (2023) 2 SCC 643
         – referred to.
         Commissioner of Income Tax v. Singapore Airlines Ltd.,
         (2009) 319 ITR 29 – referred to.
         Labreche v. Harasymiw, (1992) 89 DLR (4th) 95 at
         107 – referred to.

                      Books and Periodicals Cited
         F.E. Dowrick, The Relationship of Principal and Agent,
         17 MLR 24, 37 (1954); Restatement (Third) Of Agency
         (American Law Institute Publishers 2007); Warren A.
[2024] 2 S.C.R.                                                            1007

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

            Seavey, The Rationale of Agency, 29 YALE L.J. 859,
            866 (1920); G.H.L. Fridman, The Law of Agency 33
            (Butterworths, 7 ed. 1996) – referred to.

                                List of Acts
     Income Tax Act, 1961; Contract Act, 1872; Indian Telegraph Act,
     1885.

                             List of Keywords
     Liability to deduct tax at source; Cellular mobile telephone service
     providers; Agent; Principal; Franchise/distributorship agreement;
     Commission; Brokerage; Power; Authority; Fiduciary character of
     the relationship; Servants; Independent contractor; Independent
     agent; Law relating to agency; Doctrine of presumption against
     doubtful penalisation.

                            Case Arising From
     CIVIL APPELLATE JURISDICTION : Civil Appeal No.7257 of 2011
     With
     Civil Appeal Nos. 2652-2653, 4949-4950, 4947-4948 of 2015, 7455
     of 2018, 111, 2860 of 2021, 8902 of 2022, 7729, 7735, 7736, 7737,
     7738, 7739, 7740, 7741, 7742, 7743, 7679, 7680, 7681, 7682, 7744,
     7745, 7746, 7747, 7748, 7848, 7849, 7852, 7853, 7854, 7855, 7856,
     7857, 7859 of 2023, 3514, 3515, 3516 And 3517 of 2024
     From the Judgment and Order dated 19.05.2011 of the High Court at
     Calcutta in ITA No.222 of 2006
                         Appearances for Parties
     Balbir Singh, N. Venkatraman, A.S.Gs., Arvind P. Datar, Ajay Vohra,
     Arijit Prasad, Kavin Gulati, Sr. Advs., Kumar Visalaksh, Udit Jain,
     Archit Gupta, Arihant Tater, Ajitesh Dayal Singh, Praveen Kumar,
     Harish Pandey, Raj Bahadur Yadav, Digvijay Dam, V.C. Bharathi,
     Santosh Kumar, Rupesh Kumar, Prahlad Singh, Alka Agarwal, Ms.
     Ankita Anilkumar Singh, Deepak Kumar, Indrajit Prasad, Shyam
     Gopal, Aditya Rathore, Naman Tandon, Samarvir Singh, Prasenjeet
     Mohapatra, Sachit Jolly, Ms. Anuradha Dutt, Ms. Disha Jham, Ms.
     Soumya Singh, Ms. B. Vijayalakshmi Menon, Abhishek Vikas, Mahesh
     Agarwal, Rishi Agrawala, Ms. Sayree Basu Mullick, Ms. Madhvi
     Agarwal, M.S. Ananth, Ms. Sayree Basu Mullik, Abhinabh Garg, E.C.
     Agrawala, Advs. for the appearing parties.
1008                                                          [2024] 2 S.C.R.

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                       Judgment / Order of the Supreme Court

                                        Judgment
      Sanjiv Khanna, J.
      This common judgment decides the aforestated appeals preferred
      by the Revenue and the assessees, who are cellular mobile
      telephone service providers. The issue relates to the liability
      to deduct tax at source under Section 194-H of the Income
      Tax Act, 19611 on the amount which, as per the Revenue, is a
      commission payable to an agent by the assessees under the
      franchise/ distributorship agreement between the assessees and
      the franchisees/distributors. As per the assessees, neither are they
      paying a commission or brokerage to the franchisees/distributors,
      nor are the franchisees/distributors their agents. The High Courts
      of Delhi and Calcutta have held that the assessees were liable
      to deduct tax at source under Section 194-H of the Act, whereas
      the High Courts of Rajasthan, Karnataka and Bombay have held
      that Section 194-H of the Act is not attracted to the circumstances
      under consideration.
2.    To avoid prolixity and repetition, we are not referring to the facts
      and arguments in the beginning, and will preface our judgment by
      reproducing Section 194-H of the Act and explaining its contours.
      The relevant portion of Section 194-H reads as under:
              “194-H. Commission or brokerage.— Any person, not
              being an individual or a Hindu undivided family, who is
              responsible for paying, on or after the 1st day of June,
              2001, to a resident, any income by way of commission (not
              being insurance commission referred to in Section 194-D)
              or brokerage, shall, at the time of credit of such income
              to the account of the payee or at the time of payment of
              such income in cash or by the issue of a cheque or draft
              or by any other mode, whichever is earlier, deduct income
              tax thereon at the rate of five per cent:
              Provided that no deduction shall be made under this
              section in a case where the amount of such income or,


1    “The Act”, for short.
[2024] 2 S.C.R.                                                                                         1009

      Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
      Commissioner of Income Tax, Circle 57, Kolkata and Another

               as the case may be, the aggregate of the amounts of
               such income credited or paid or likely to be credited or
               paid during the financial year to the account of, or to, the
               payee, does not exceed fifteen thousand rupees:
               Provided further that an individual or a Hindu undivided
               family, whose total sales, gross receipts or turnover from
               the business or profession carried on by him exceed one
               crore rupees in case of business or fifty lakh rupees in
               case of profession during the financial year immediately
               preceding the financial year in which such commission
               or brokerage is credited or paid, shall be liable to deduct
               income tax under this section.
               Provided also that no deduction shall be made under this
               section on any commission or brokerage payable by Bharat
               Sanchar Nigam Limited or Mahanagar Telephone Nigam
               Limited to their public call office franchisees.

                      xx                                 xx                                xx”
3.     Section 194-H of the Act imposes the obligation to deduct tax at
       source, states that any person responsible for paying at the time of
       credit or at the time of payment, whichever is earlier, to a resident any
       income by way of commission or brokerage, shall deduct income tax
       at the prescribed rate The expression “any person (...) responsible for
       paying” is a term of art, defined vide Section 2042 of the Act. As per


2    204. Meaning of “person responsible for paying”.—For the purposes of the foregoing provisions of
     this chapter and Section 285, the expression “person responsible for paying” means—
     (i)    in the case of payments of income chargeable under the head “Salaries” other than payments by
            the Central Government or the Government of a State, the employer himself or, if the employer is
            a company, the company itself, including the principal officer thereof;
     (ii) in the case of payments of income chargeable under the head “Interest on securities” other than
            payments made by or on behalf of the Central Government or the Government of a State, the local
            authority, corporation or company, including the principal officer thereof;
     (ii-a) in the case of any sum payable to a non-resident Indian, being any sum representing consider-
            ation for the transfer by him of any foreign exchange asset, which is not a short-term capital asset,
            the authorised person responsible for remitting such sum to the non-resident Indian or for crediting
            such sum of his Non-resident (External) Account maintained in accordance with the Foreign Ex-
            change Management Act, 1999 (42 of 1999)], and any rules made thereunder;
     (ii-b) in the case of furnishing of information relating to payment to a non-resident, not being a company,
            or to a foreign company, of any sum, whether or not chargeable under the provisions of this Act,
            the payer himself, or, if the payer is a company, the company itself including the principal officer
            thereof;
     (iii) in the case of credit or, as the case may be, payment of any other sum chargeable under the provi-
            sions of this Act, the payer himself, or, if the payer is a company, the company itself including the
            principal officer thereof.
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       the clause (iii) of Section 204, in the case of credit or in the case of
       payment in cases not covered by clauses (i), (ii), (ii)(a), (ii)(b), “the
       person responsible for paying” is the payer himself, or if the payer
       is a company, the company itself and the principal officer thereof.
4.     Explanation (i) to Section 194-H3 of the Act defines the expressions
       ‘commission’ or ‘brokerage’, as:
              “Explanation. — For the purposes of this section, —
              (i)     “commission or brokerage” includes any payment
                      received or receivable, directly or indirectly, by a
                      person acting on behalf of another person for services
                      rendered (not being professional services) or for any
                      services in the course of buying or selling of goods
                      or in relation to any transaction relating to any asset,
                      valuable article or thing, not being securities;”
                      Payment is received when it is actually received or
                      paid. The payment is receivable when the amount
                      is actually credited in the books of the payer to the
                      account of the payee, though the actual payment
                      may take place in future. The payment received or


     (iv) in the case of credit, or as the case may be, payment of any sum chargeable under the provisions
          of this Act made by or on behalf of the Central Government or the Government of a State, the draw-
          ing and disbursing officer or any other person, by whatever name called, responsible for crediting,
          or as the case may be, paying such sum.
     (v) in the case of a person not resident in India, the person himself or any person authorised by such
          person or the agent of such person in India including any person treated as an agent under Sec-
          tion 163.]
     Explanation. —For the purposes of this section, —
     (a) “non-resident Indian” and “foreign exchange asset” shall have the meanings assigned to them in
          Chapter XII-A;
     (b) “authorised person” shall have the meaning assigned to it in clause (c) of Section 2 of the Foreign
          Exchange Management Act, 1999 (42 of 1999).
3    Sub-section 1 to Section 194-H of the Act can be interpreted as requiring deduction of tax at source on
     commission and brokerage, even when the principal and agent relationship does not exist between the
     parties. Explanation (i) to Section 194-H of the Act can be read as expanding and widening the scope of
     the provision of sub-section (1) to include in the ambit of brokerage and commission, payments made
     by the principal to the agent, when covered under the four corners of the said explanation. We would
     not like to pronounce on this aspect as it has not been argued by the Revenue, and it appears that the
     requirement of relationship of principal and agent has been read into the main section. Further, applying
     common or commercial parlance meaning to the terms ‘brokerage’ or ‘commission’, given the wide di-
     vergence in which it is understood, would lead to confusion and has pitfalls. Deduction of Tax provisions
     should be pragmatically and realistically construed, and not as enmeshes or by adopting catch-as-catch-
     can approach. When doubts exist, the Central Board of Direct Taxes may examine this question and may
     issue appropriate instructions/circular after ascertaining the views of assessees and other stakeholders.
     The decision should be clear, and we trust and hope that an obligation, if imposed, will be prospective.
     (See paragraph 34 of the judgment.)
[2024] 2 S.C.R.                                                                                       1011

      Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
      Commissioner of Income Tax, Circle 57, Kolkata and Another

                      receivable should be to a person acting on behalf of
                      another person. The words “another person” refers to
                      “the person responsible for paying”. The words “direct”
                      or “indirect” in Explanation (i) to Section 194-H of the
                      Act are with reference to the act of payment. Without
                      doubt, the legislative intent to include “indirect” payment
                      ensures that the net cast by the section is plugged
                      and not avoided or escaped, albeit it does not dilute
                      the requirement that the payment must be on behalf
                      “the person responsible for paying”. This means that
                      the payment/credit in the account should arise from
                      the obligation of “the person responsible for paying”.
                      The payee should be the person who has the right to
                      receive the payment from “the person responsible for
                      paying”. When this condition is satisfied, it does not
                      matter if the payment is made “indirectly”.4
5.    The services rendered by the agent to the principal, according to the
      latter portion of Explanation (i) to Section 194-H of the Act, should
      not be in the nature of professional services. Further, Explanation
      (i) to Section 194-H of the Act restricts application of Section 194-
      H of the Act to the services rendered by the agent to the principal
      in the course of buying and selling of goods, or in relation to any
      transaction relating to any asset, valuable article, or thing, not being
      securities. The latter portion of the Explanation (i) to Section 194-
      H of the Act is a requirement and a pre-condition. It should not be
      read as diminishing or derogating the requirement of the principal
      and agent relationship between the payer and the recipient/payee.
6.    It is settled by a series of judgments of this Court that the expression
      ‘acting on behalf of another person’ postulates the existence of a
      legal relationship of principal and agent, between the payer and the
      recipient/payee.5 The law of agency is technical. Whether in law the
      relationship between the parties is that of principal-agent is answered




4    We are unable to visualize ‘indirect’ credit in the books of the payer to the account of the payee. Credit
     entry is required even in cases of set-off. Nevertheless, this judgment should not be read as laying down
     that ‘indirect’ credit in the books shall not require deduction of tax under Section 194-H of the Act.
5    Singapore Airlines Ltd. and Another v. Commissioner of Income Tax, [2022] 9 S.C.R. 1 : (2023) 1 SCC
     497, ¶¶ 23-29.
1012                                                                               [2024] 2 S.C.R.

                                  Digital Supreme Court Reports


       by applying Section 182 of the Contract Act, 18726. Therefore, the
       obligation to deduct tax at source in terms of Section 194-H of the Act
       arises when the legal relationship of principal-agent is established. It is
       necessary to clarify this position, as in day to day life, the expression
       ‘agency’ is used to include a vast number of relationships, which are
       strictly, not relationships between a principal and agent.
7.     Section 182 of the Contract Act, defines the words ‘agent’ and
       ‘principal’ and reads as under:
               “182. “Agent” and “principal” defined.— An “agent” is a
               person employed to do any act for another, or to represent
               another in dealings with third persons. The person for
               whom such act is done, or who is so represented, is called
               the “principal”.”
       Agency in terms of Section 182 exists when the principal employs
       another person, who is not his employee, to act or represent
       him in dealings with a third person. An agent renders services
       to the principal. The agent does what has been entrusted to him
       by the principal to do. It is the principal he represents before
       third parties, and not himself. As the transaction by the agent
       is on behalf of the principal whom the agent represents, the
       contract is between the principal and the third party. Accordingly
       the agent, except in some circumstances, is not liable to the
       third party.
8.     Agency is therefore a triangular relationship between the principal,
       agent and the third party. In order to understand this relationship,
       one has to examine the inter se relationship between the principal
       and the third party and the agent and the third party. When we
       examine whether a legal relationship of a principal and agent exists,
       the following factors/aspects should be taken into consideration:
       (a)     The essential characteristic of an agent is the legal power
               vested with the agent to alter his principal’s legal relationship
               with a third party and the principal’s co-relative liability to have
               his relations altered.7



6    “Contract Act”, for short.
7    F.E. Dowrick, The Relationship of Principal and Agent, 17 MLR 24, 37 (1954).
[2024] 2 S.C.R.                                                               1013

      Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
      Commissioner of Income Tax, Circle 57, Kolkata and Another

      (b)     As the agent acts on behalf of the principal, one of the prime
              elements of the relationship is the exercise of a degree of control
              by the principal over the conduct of the activities of the agent. This
              degree of control is less than the control exercised by the master on
              the servant, and is different from the rights and obligations in case
              of principal to principal and independent contractor relationship.
      (c)     The task entrusted by the principal to the agent should result
              in a fiduciary relationship. The fiduciary relationship is the
              manifestation of consent by one person to another to act on
              his or her behalf and subject to his or her control, and the
              reciprocal consent by the other to do so.8
      (d)     As the business done by the agent is on the principal’s account,
              the agent is liable to render accounts thereof to the principal.
              An agent is entitled to remuneration from the principal for the
              work he performs for the principal.
9.    At this stage, three other relevant aspects/considerations should
      be noted. First is the difference between ‘power’ and ‘authority’.
      The two terms though connected, are not synonymous. Authority
      refers to a factual position, that is, the terms of contract between
      the two parties. The power of the agent however, is not, strictly
      speaking, conferred by the contract or by the principal but by the
      law of agency. When a person gives authority to another person to
      do the acts which bring the law of agency into play, then, the law
      vests power with the agent to affect the principal’s legal relationship
      with the third parties. The extent and existence of the power with
      the agent is determined by public policy. The authority, as observed
      above, refers to the factual situation. The second consideration is
      that the primary task of an agent is to enter into contracts on behalf
      of his principal, or to dispose of his principal’s property. The factors
      mentioned in clauses (b) to (d) in paragraph 8 above flow, and are
      indicia of this primary task. Clauses (b) to (d) of paragraph 8 are
      useful as tests or standards to examine the true nature or character
      of the relationship. Lastly, the substance of the relationship between
      the parties, notwithstanding the nomenclature given by the parties
      to the relationship, is of primary importance. The true nature of the
      relationship is examined by reference to the functions, responsibility


8    Restatement (Third) of Agency (American Law Institute Publishers 2007).
1014                                                                           [2024] 2 S.C.R.

                             Digital Supreme Court Reports


       and obligations of the so-called agent to the principal and to the
       third parties.
10. An agent is distinct from a servant, in that an agent is subject to
    less control than a servant, and has complete, or almost complete
    discretion as to how to perform an undertaking. As Seavey said, ‘‘a
    servant (...) is an agent under more complete control than is a non-
    servant’’.9 The difference is “in the degree of control rather than in
    the acts performed. The servant sells primarily his services measured
    by time; the agent his ability to produce results.”10 This distinction
    can be criticised, for servants may have very wide discretion, and
    may not really be subject to control at all in practice, while agents
    may have their power to act circumscribed by detailed instructions.11
11. This Court in Bhopal Sugar Industries Limited v. Sales Tax Officer,
    Bhopal12, has expounded the difference between principal-agent and
    principal-principal relationship, in the following words:-
              “5. … the essence of the matter is that in a contract of sale,
              title to the property passes on to the buyer on delivery of the
              goods for a price paid or promised. Once this happens the
              buyer becomes the owner of the property and the seller has no
              vestige of title left in the property. The concept of a sale has,
              however, undergone a revolutionary change, having regard
              to the complexities of the modern times and the expanding
              needs of the society, which has made a departure from the
              doctrine of laissez faire by including a transaction within the
              fold of a sale even though the seller may by virtue of an
              agreement impose a number of restrictions on the buyer, e.g.
              fixation of price, submission of accounts, selling in a particular
              area or territory and so on. These restrictions per se would
              not convert a contract of sale into one of agency, because
              in spite of these restrictions the transaction would still be a
              sale and subject to all the incidents of a sale. A contract of
              agency, however, differs essentially from a contract of sale
              inasmuch as an agent after taking delivery of the property


9    Warren A. Seavey, The Rationale of Agency, 29 YALE L.J. 859, 866 (1920).
10   Ibid.
11   G.H.L. Fridman, The Law of Agency 33 (Butterworths, 7 ed. 1996).
12   [1977] 3 SCR 578 : (1977) 3 SCC 147.
[2024] 2 S.C.R.                                                             1015

      Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
      Commissioner of Income Tax, Circle 57, Kolkata and Another

              does not sell it as his own property but sells the same as
              the property of the principal and under his instructions and
              directions. Furthermore, since the agent is not the owner of
              the goods, if any loss is suffered by the agent he is to be
              indemnified by the principal. This is yet another dominant
              factor which distinguishes an agent from a buyer—pure and
              simple. In Halsbury’s Laws of England, Vol. 1, 4th Edn., in
              para 807 at p. 485, the following observations are made:
                      “807. Rights of agent. —The relation of principal
                      and agent raises by implication a contract on
                      the part of the principal to reimburse the agent
                      in respect of all expenses, and to indemnify him
                      against all liabilities, incurred in the reasonable
                      performance of the agency, provided that such
                      implication is not excluded by the express terms
                      of the contract between them, and provided
                      that such expenses and liabilities are in fact
                      occasioned by his employment.”
12. The aforesaid judgment in the context of distinction between a
    contract of sale and contract of agency observes that the agent
    is authorised to sell or buy on behalf of the principal, whereas the
    essence of contract of sale is the transfer of title of goods for the
    price paid or promised to be paid. In case of an agency to sell, the
    agent who sells them to the third parties, sells them not as his own
    property, but as a property of the principal, who continues to be the
    owner of the goods till the sale. The transferee is the debtor and
    liable to account for the price to be paid to the principal, and not to
    the agent for the proceeds of the sale. An agent is entitled to his
    fee or commission from the principal.
13. This distinction and test was referred to by this Court in Commissioner
    of Income Tax, Ahmedabad and Others v. Ahmedabad Stamp
    Vendors Association13, which is a case relating to Section 194-H
    of the Act. This Court had approved the decision of the High Court
    in Ahmedabad Stamp Vendors Association v. Union of India14.
    We may also refer to two more decisions of this Court. In the case


13   (2014) 16 SCC 114.
14   (2002) 257 ITR 202 (Guj.).
1016                                                          [2024] 2 S.C.R.

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      of Director, Prasar Bharati v. Commissioner of Income Tax,
      Thiruvananthapuram15, this Court has observed that the explanation
      appended to Section 194-H of the Act defining the expression
      ‘commission or brokerage’ is an inclusive definition giving wide
      meaning to the expression ‘commission’. The second decision is
      in the case of Singapore Airlines Limited v. Commissioner of
      Income Tax, Delhi16, which we shall refer to subsequently in some
      detail as to its exact purport and ratio. However, at this stage, we
      would like to examine in some detail commercial relationships in
      the nature of an independent contractor, that are legally, principal
      to principal dealings.
14. The passage from Bhopal Sugar Industries Limited (supra)
    highlights the principles and the complexities involved in determining
    the correct nature of the legal relationship between a principal and
    an agent. Law permits individuals to enter into complex contracts
    incorporating multiple rights and obligations. The relationships
    between contacting parties have become multi-dimensional, which
    may not strictly fall within an employer-employee, principal-agent or
    principal-principal relationship. A singular contract may create different
    legal relationships and obligations. Independent contractors on
    occasion act for themselves, and at other times may be creating legal
    relations between their employers and third persons. For example,
    a solicitor may start by giving advice (independent contractor), and
    then as a consequence make a contract for his employer with another
    person (agent).
15. In Labreche v. Harasymiw17, Valin J. delineated the question of
    what an agency involves, stating that: (i) it refers to the power of the
    agent to affect the principal’s position. However, this is not the sole
    test, though it still remains one of the main criteria in determining
    whether someone is an agent. There are several features in the
    definition of an agent18. There can be several situations where one
    person represents or acts for another, but this does not create the
    relationship of principal and agent. It is only when the representation



15   [2018] 3 SCR 287 : (2018) 7 SCC 800.
16   [2022] 9 SCR 1 : (2023) 1 SCC 497.
17   (1992) 89 DLR (4th) 95 at 107.
18   See ¶8 of the judgment.
[2024] 2 S.C.R.                                                         1017

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

     or action on another’s behalf affects the latter’s legal position, that
     is to say his rights against, or his liability towards, other people, that
     the law of agency applies; (ii) the second feature is the importance
     of the way in which law regards the relationship which is created.
     The effect of the law is that it regulates the way in which parties
     conduct themselves. The conduct of the parties is considered in
     terms of law, regardless of the language or nomenclature used by the
     parties. The true factual position must be investigated to determine
     whether a relationship of agency has come into existence between
     a set of parties or individuals.
16. The significant observation in the aforesaid judgment is that all kinds
    of interactions with third parties or interested parties, resulting from
    the introduction of the third parties with one who wishes a particular
    undertaking to be performed, may not be a result of an agency. For
    instance, a retail dealer or supplier of goods, obtains goods from
    a wholesale supplier or a manufacturer for subsequent resale to
    retail customers or suppliers who, in turn, deals with retail dealers
    or shopkeepers. Such ‘middlemen’ are sometimes referred to as
    ‘agents’, when in fact they are franchisees of the manufacturer or
    supplier, or are distributors of the manufactures’ goods, perhaps
    with a ‘sole agency’ or special dealership for his goods. Such
    ‘agents’ can be real buyers, acting as principals on their own behalf.
    Consequently, they are not liable to the manufacturer or supplier in
    the way an agent might be for failure of duty, nor do their contracts
    with other parties – whether it be suppliers, retail dealers or individual
    customers – hold the party who sold to them, liable, for any breach
    including misrepresentation or sale of defective goods. The seller’s
    contractual or tortious liability is different from the manufacturer’s
    liability on account of warranty/guarantee, statutory liability or even
    obligation to a third party who purchases the goods or avails services
    from/through the independent contractor. An agent renders service
    to the principal, who he/she represents, and therefore the principal,
    and not the agent, is liable to the third parties. Further, the money
    received by an independent contractor from his customers will belong
    to the independent contractor and not to the party who sold to him.
    The money will be a part of such independent contractor’s property
    in the event of his bankruptcy or liquidation. This may be the case
    even if the contract of sale is one of ‘sale or return’. It is important
    to avoid confusion, by applying the legal tests, that may arise where
1018                                                             [2024] 2 S.C.R.

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       the functions of the ‘buyer’ – described as an ‘agent’ – is really as
       that of a ‘middleman’, and the necessary elements for creation of
       principal and an agent relationship are absent. Two level commercial
       transaction can result in an tripartite arrangement/agreement with
       respective rights and obligations, without any of the two parties
       having principal-agent relationship.
17. Clause (d) in paragraph 8 observes that the agent is liable to render
    accounts to the principal as the business done by the agent is on
    principal’s account. The agent is entitled to remuneration from the
    principal for the work he performs. To decide whether a contracting
    party acts for himself as an independent contractor, we may examine
    whether in the course of work, he intends to make profits for himself,
    or is entitled to receive prearranged remuneration. If the party is
    concerned about acting for himself and making the maximum profits
    possible, he is usually regarded as a buyer, or an independent
    contractor and not as an agent of the principal. This would be true
    even when certain terms and conditions have been fixed relating
    to the manner in which the seller conducts his business. We shall
    subsequently further elucidate on the characteristics of an independent
    contractor, and differentiate them from the principal-agent relationship.
18. We now turn to the facts of the present case. The assessees, as
    noticed above, are cellular mobile telephone service providers in
    different circles as per the licence granted to them under Section
    4 of the Indian Telegraph Act, 1885 19 by the Department of
    Telecommunications20, Government of India. To carry on business,
    the assessees have to comply with the licence conditions and
    the rules and regulations of the DoT and the Telecom Regulatory
    Authority of India.21 Cellular mobile telephone service providers
    have wide latitude to select the business model they wish to adopt
    in their dealings with third parties, subject to statutory compliances
    being made by the operators. As per the business model adopted by
    the telecom companies, the users can avail post-paid and prepaid
    connections. In the present case, we are only concerned with the
    business operations under the prepaid model.



19   The ‘1885 Act’, for short.
20   ‘DoT’, for short.
21   ‘TRAI’, for short.
[2024] 2 S.C.R.                                                                                  1019

      Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
      Commissioner of Income Tax, Circle 57, Kolkata and Another

19. Under the prepaid business model, the end-users or customers
    are required to pay for services in advance, which can be done
    by purchasing recharge vouchers or top-up cards from the
    retailers. For a new prepaid connection, the customers or end-
    users purchase a kit, called a start-up pack, which contains a
    Subscriber Identification Mobile card22, commonly known as SIM
    card, and a coupon of the specified value as advance payment
    to avail the telecom services.
20. The assessees have entered into franchise or distribution agreements
    with several parties, the terms and conditions of which we would
    refer to subsequently. It is the case of the assessees that they sell
    the start-up kits and recharge vouchers of the specified value at a
    discounted price to the franchisee/distributors. The discounts are
    given on the printed price of the packs. This discount, as per the
    assessees, is not a ‘commission or brokerage’ under Explanation
    (i) to Section 194-H of the Act. The Revenue, on the other hand,
    submits that the difference between ‘discounted price’ and ‘sale
    price’ in the hands of the franchisee/distributors being in the nature
    of ‘commission or brokerage’ is the income of the franchisee/
    distributors, the relationship between the assessees and the
    franchisee/distributor is in the nature of principal and agent, and
    therefore, the assesses are liable to deduct tax at source under
    Section 194-H of the Act.
21. In order to decide the dispute in question, we would like to refer to
    some of the relevant clauses of the franchisee/distributor agreement
    between Bharti Airtel Limited and the franchisee/distributors, which
    read as under23:
       Bharti Airtel Limited
               “WHEREAS THE FRANCHISEE has approached BML
               and have expressed their keen desire to be one of the
               FRANCHISEE’s to undertake the job of promoting and
               marketing of Pre Paid and also other related services
               all under the brand name of “MAGIC” to the potential


22   ‘SIM card’, for short.
23   Agreements in the case of assessees Vodafone Idea Limited (formerly known as Vodafone Mobile Ser-
     vices Limited) and Idea Cellular Limited (now known as Vodafone Idea Limited) are somewhat different.
     To avoid repetition or prolixity, we are not reproducing the said clauses.
1020                                                    [2024] 2 S.C.R.

                  Digital Supreme Court Reports


        subscribers, under the terms of this Agreement. The
        FRANCHISEE has also represented that they have
        infrastructure, manpower and experience in the above
        area and they possess the financial to perform the above
        functions and such other functions as may be assigned
        to them by BML from time to time.

            xx                      xx                     xx
        A. It is expressly understood that the Agreement does
        not confer any exclusive right to the FRANCHISEE to
        market the Services nor does the Agreement gives any
        territorial right to the FRANCHISEE. The BML expressly
        reserves its right to enter into similar arrangements with
        other party(ies) to market and promote the Services
        and to market the Services directly to the customers if
        considered appropriate in terms of business exigency and
        market requirements.

            xx                      xx                     xx
        2.1 Subject to the terms and conditions of this Agreement,
        BML hereby appoints Central Supply Corporation, as its
        FRANCHISEE to promote and market the Pre Paid Services
        of BML and more particularly in terms of the policies of
        BML as shall be informed by BML from time to time and
        the FRANCHISEE hereby accepts the appointment as the
        FRANCHISEE of BML.

            xx                      xx                     xx
        2.3 The parties recognize that it is commercially prudent
        and desirable for the FRANCHISEE in the performance of
        the obligations under this Agreement to appointment (sic)
        Retailers/outlets for the retail promotion and marketing of
        Pre Paid services. In such an event the FRANCHISEE
        shall obtain the prior approval of BML for appointment(s)
        of Retailers/outlets, and also to the terms and conditions
        of such appointment.
        2.4 The FRANCHISEE acknowledges that the business of
        cellular mobile services is extremely competitive and exists
[2024] 2 S.C.R.                                                                1021

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

           in an ever expanding market. The FRANCHISEE agrees
           and acknowledges that during the term of this Agreement it
           shall not undertake the activities under this Agreement for
           any other provider of Cellular Mobile Telephone Services
           or any similar competitive business.

                 xx                       xx                       xx
           3.1 The FRANCHISEE warrants and represents that:
           (a)   It has all necessary statutory, regulatory and municipal
                 permissions, approvals and permits for the running and
                 operation of its establishment and for the conduct of its
                 business, more particularly for the business as provided
                 for in this Agreement.
           (b)   It is in compliance of all laws, regulars and rules in the
                 conduct of its business and the running of its business
                 establishment.
           3.2 The FRANCHISEE shall indemnify and keep indemnified
           BML from and against all and any costs, expenses and
           charges imposed on BML as a result of any action by a
           statutory, regulatory or municipal authority arising out of
           non-compliance by the FRANCHISEE of laws, rules or
           regulations in the running, operation and conduct of its
           business and business establishment, more particularly
           with respect to the conduct of its business provided for
           in this Agreement.

                 xx                       xx                       xx
           4.1 The FRANCHISEE shall maintain a suitable
           establishment for the conduct of its business and the
           performance of its obligations under this Agreement. The
           FRANCHISEE shall use its best efforts to actively provide
           effective ways to market and promote the Pre Paid Services
           and shall always act in the interest of both BML and the
           subscribers to the Services of BML.
           4.2 As covenanted for in clause 2.4, the FRANCHISEE shall
           not involve himself in any manner either directly or indirectly in
           any business or activity which is competitive with the business
1022                                                      [2024] 2 S.C.R.

                   Digital Supreme Court Reports


        of activities of BML. The FRANCHISEE acknowledges that
        the adherence to this provision is a material obligation of
        the FRANCHISEE under this Agreement.

             xx                      xx                      xx
        4.4 The FRANCHISEE shall, in the conduct of its business
        and performing its obligations under this Agreement, conform
        and adhere to the policies of BML communicated to the
        FRANCHISEE from time to time. The FRANCHISEE shall
        not charge the customers of BML for the services anything
        more than the rates specified by the BML from time to time.
        4.5 The FRANCHISEE shall employ adequate employees
        for performing its obligations under this Agreement and in
        the promoting and marketing of the Pre Paid Services. All
        contractual and statutory payments, including wages and
        salaries to the employees of the FRANCHISEE, shall be
        the sole liability and responsibility of the FRANCHISEE.
        4.6 The FRANCHISEE in respect of its business
        establishment shall, if so desired by BML, in order to
        effectively project the Franchisee, make alterations,
        modifications in and install such furniture, fixture and
        air conditioning equipment, fax, computer, with internet
        connection as required necessary and mutually agreed
        upon and the cost of such alterations, renovation shall be
        borne exclusively by the FRANCHISEE.
        4.7 The FRANCHISEE agrees and undertakes to maintain
        proper and sufficient quantities of the prepaid start up packs
        and recharge coupons in respect of the Pre Paid service
        in order to meet the market requirements at all times and
        in accordance with the guidelines and instructions issued
        by BML from time to time.
        4.8 The FRANCHISEE shall use its best efforts and
        endeavours to market and promote the Pre Paid Services
        to meet the growing demands of the Subscribers. At no
        point of time shall any right, title or interest pass to the
        FRANCHISEE in respect of the Pre-Paid Cards for the
        Pre Paid Services given to the subscribers for connection
[2024] 2 S.C.R.                                                             1023

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

           to the Service and all right, title, ownership and property
           rights in such cards shall at all times vest with BML.
           4.9 The FRANCHISEE shall seek prior written approval
           from BML for its promotional literature campaign (including
           promotional material which bears the Trademarks, logos
           and trade names of BML) for the Pre Paid Services. BML
           will not share the expenditure incurred by the FRANCHISEE
           for such advertising and publicity of the Services unless
           agreed to earlier in writing. Any share of the expenditure
           stated above and the ratio for the same shall be decided
           by BML from time to time at its sole discretion.
           4.10 The FRANCHISEE shall be solely liable and
           responsible, at its business premises, for the safety and
           storage of all pre paid start up kits, recharge cards and other
           material in respect of the Pre Paid Services. BML shall not
           be liable for any loss, pilferage or damage to the items as
           stated here above and the FRANCHISEE shall indemnify
           BML from all loss caused to BML arising out of any loss,
           pilferage or damage to the items as stated here above.

                xx                      xx                       xx
           4.12 The liability to insure and keep insured the items as
           stated in Clause 4.10 at the business establishment of
           the FRANCHISEE shall be of the FRANCHISEE and the
           liability for any loss or damage due to any fire, burglary,
           theft, etc. will be that of the FRANCHISEE.

                xx                      xx                       xx
           4.14 The FRANCHISEE shall be responsible for collection
           of all necessary agreement/contract forms and other related
           forms, and for obtaining the signature of the customer on
           these forms. The FRANCHISEE shall forward all such
           forms, duly completed in all respects and signed by
           customers to BML for its verification and records.

                xx                      xx                       xx
           5.1 From time to time, BML will review with the FRANCHISEE
           minimum subscription, targets for the Pre Paid Services,
1024                                                         [2024] 2 S.C.R.

                   Digital Supreme Court Reports


        taking into account the market development and market
        potential and other relevant factors. The achievements of
        these prescribed targets by the FRANCHISEE is a material
        obligation of the FRANCHISEE under this Agreement.

             xx                        xx                       xx
        6.2 The FRANCISEE shall employ a fully trained service
        staff whose training has been completed in accordance
        with the standards set out by BML.

             xx                        xx                       xx
        8.1 The FRANCHISEE’s price and payment for services
        will be specified by BML from time to time. The rates are
        subject to variation during the terms of this Agreement at
        the sole discretion of BML and shall be intimated to the
        Distributor from time to time.

             xx                        xx                       xx
        8.3 All other tax liabilities arising in connection with or out of
        the agreement transactions pertaining to the FRANCHISEE
        shall be the responsibility of the FRANCHISEE.

             xx                        xx                       xx
        10.1 The FRANCHISEE accepts for all purposes that all
        trademarks, logos, trade names or identifying marks and
        slogans used by BML in respect of the Service and the
        Pre Paid Services, whether registered or not, constitute the
        exclusive property of BML or their affiliated companies as
        the case may be, and cannot be used by the FRNCHISEE
        except in connection with the promotion and marketing of
        the Services of BML and that too with the express written
        consent of BML. The FRANCHISEE shall not contest, at
        any time, the right of the BML or its affiliated companies
        to any such Trademark or trade name used or claimed by
        BML or such affiliated companies in respect of the Service
        or Pre Paid Services.

             xx                        xx                       xx
[2024] 2 S.C.R.                                                              1025

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

           11.2 During the term of this Agreement, the FRANCHISEE
           is authorised to use BML’s trademarks, logos and trade
           names only in connection with the FRANCHISEE’s use of
           such trademarks, logos and trade names as set out in this
           Agreement. The FRANCHISEE’s use of such trademarks,
           logos and trade names shall be in accordance with the
           guidelines issued by BML. Nothing herein shall give the
           FRANCHISEE any right, title or interest in such trademarks,
           logos or trade names, in the event of termination of this
           Agreement, however caused, the FRANCHISEE’S right to
           use such Trademarks, logos or trade names shall cease
           forthwith. The FRANCHISEE agrees not to attach any
           additional trademarks, logos or trade designation to the
           Trademarks of BML.
           11.3 For as long as this Agreement continues in force but
           not thereafter, the FRANCHISEE may identify itself as
           an authorised FRANCHISEE of BML, but shall not use
           the Trademarks, logos and trade names of BML as part
           of its proprietorship name/corporate/partnership name or
           otherwise indicate to the public that it is an affiliate of BML.

                xx                       xx                       xx
           11.5 BML shall allow the FRANCHISEE to use its logo
           to be displayed on the sign board to be placed at the
           FRANCHISEE’s outlet(s) and on the each memos and/or
           official business documents issued by the FRANCHISEE
           towards the services effected from the outlet(s). However,
           the intellectual property rights associated with Trademarks,
           logos and trade names are and shall remain the sole
           property of BML.

                xx                       xx                       xx
           14.1 BML shall not be liable to the FRANCHISEE or any
           other party by virtue of the termination of this Agreement
           for any reason whatsoever, including but not limited to any
           claim for loss of profits or compensation or prospective
           profits or on account of any expenditure, investments,
           leases, capital improvements or any other commitments
1026                                                    [2024] 2 S.C.R.

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        made by the FRANCHISEE in connection with the business
        made in reliance upon or by virtue of FRANCHISEE’s
        appointment under this Agreement. It is expressly agreed
        that no compensation whatsoever shall be payable by
        BML to the FRANCHISEE upon the termination of this
        Agreement.
        14.2 Upon receipt of any notice of termination of this
        Agreement the FRANCHISEE shall conduct all its operations
        until the effective date of termination mentioned in such
        notice in the manner which is consistent with the obligation
        of the FRANCHISEE hereunder and the FRANCHISEE
        shall not prejudice the reputation or goodwill of BML and
        the interests of the subscribers in any manner whatsoever.
        14.3 Upon termination of this Agreement for any reason,
        the FRANCHISEE shall cease to represent himself as the
        authorised FRANCHISEE of BML and shall not act in a
        manner, which is likely to cause confusion or to deceive
        the public. The FRANCHISEE shall promptly remove all
        Trademarks, signs, words, trademarks (sic), logos and any
        other representations connected with BML. In the event
        the FRANCHISEE fails to comply with the above, BML
        shall have the right to enter upon the FRANCHISEE’s
        premises and remove, without liability, all Trademarks,
        signs, logos, trademarks (sic), materials written documents
        and any other representations connected with BML and
        the FRANCHISEE shall reimburse to BML all costs and
        expenses incurred thereof.
        14.4 In the event of termination of this Agreement,
        FRANCHISEE shall return to BML by the effective date
        of termination all advertising and promotional materials,
        marketing aids and other documents and materials
        received and all Confidential Information received under
        this Agreement.
        14.5 Both parties agree that goodwill created with respect
        to Service and Pre Paid Services is the exclusive property
        of BML. Any expenditure for promotion, advertising and
        other efforts by FRANCHISEE is made with the knowledge
        that this Agreement may be terminated pursuant to
[2024] 2 S.C.R.                                                             1027

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

           Article 13 hereof. Under no circumstance shall BML be
           obliged to pay to the FRANCHISEE upon termination of
           this Agreement any termination pay or compensation for
           subscriber acquisition, special indemnification, or any other
           termination compensation.

                xx                      xx                       xx
           16.1 The FRANCHISEE understands that it is an
           independently owned business entity and this Agreement
           does not make the FRANCHISEE, its employees, associates
           or agents as employees, agents or legal representatives of
           BML for any purpose whatsoever. The FRANCHISEE has
           no express or implied right or authority to assume or to
           undertake any obligation in respect of or on behalf of or in
           the name of BML, or to bind BML in any manner. In case,
           the FRANCHISEE, its employees, associates or agents
           hold out as employees, agents, or legal representatives of
           BML, the FRANCHISEE shall forthwith upon demand make
           good any/all loss, cost, damages, including consequential
           loss, suffered by BML on this account.
           16.2 It is understood that the relationship between the parties
           is solely on principal-to-principal. FRANCHISEE shall not
           acquire, by virtue of any provision of this Agreement or
           otherwise, any right, power or capacity to act as an agent
           or commercial representative of BML for any purpose
           whatsoever. Nothing contained in the contract shall be
           deemed or construed as creating a joint venture relationship
           or legal partnership etc. between BML and the FRANCHISEE.
           16.3 The FRANCHISEE shall not obtain/offer the pre
           paid cards and/or recharge coupons for the Pre Paid
           Service from any other source other than BML unless
           such permission is granted in writing by BML in order to
           meet the specific needs of the market and subscribers as
           determined by BML.

                xx                      xx                      Xx”
22. As per the agreement, the franchisee/distributor is appointed for
    marketing of prepaid services and for appointing the retailer or
1028                                                      [2024] 2 S.C.R.

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     outlets for sale promotion. It is pertinent to note that the retailers
     or outlets for sale promotion are appointed by the franchisee/
     distributor and not the assessee. The franchisees/distributors have
     agreed not to undertake activities mentioned in the agreement
     for any other competitive cellular mobile telephone service
     provider in the business. The franchisees/distributors have to
     comply with statutory, regulatory and municipal permissions
     while conducting the business. The franchisees/distributors
     have agreed to indemnify and keep indemnified the assessee
     against any and all costs, expenses and charges imposed on
     the assessee because of any action by a statutory, regulatory
     or municipal authority due to non-compliance by the franchisee/
     distributor. The franchisee/ distributor has to maintain a suitable
     establishment for the conduct of business and performance
     of obligations. While doing so, the franchisee/distributor shall
     conform and adhere to the policies communicated to it from
     time to time by the assessee. The franchisee/distributor shall
     employ adequate employees for performing its obligations, and
     all contractual and statutory payments, including wages, are to
     be paid by the franchisee/distributor. The assessee can, if it so
     desires, call upon the franchisee/distributor to make alterations,
     modifications in furniture, air conditioning equipment etc., as
     required and necessary and mutually agreed. Costs of such
     alternations and distributions are to be borne by the franchisee/
     distributor.
23. The franchisee/distributor has to maintain proper and sufficient
    quantities of prepaid start-up packs and recharge coupons to
    meet the market requirements. The franchisee/distributor shall
    follow the guidelines and directions issued by the assessee from
    time to time. At no point of time, the right, title, or interest in the
    prepaid cards shall pass on to the franchisee/distributor. All rights,
    title ownership and property rights in the cards shall rest with the
    assessee. The franchisee/distributor shall be solely responsible
    and liable for safety and storage of prepaid start-up kits, recharge
    cards and other material. The assessee will not be liable for any
    loss, pilferage or damage to the pre-paid coupons/starter-kits. The
    franchisee/ distributor is to indemnify the assessee for any loss
    caused on this account. The franchisee/distributor is to insure the
    prepaid start-up kits/ recharge coupons. The liability for any loss
[2024] 2 S.C.R.                                                         1029

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

     or damage due to fire, burglary, theft etc. is that of the franchisee/
     distributor.
24. On termination of the agreement, the franchisee/distributor shall
    continue its operation till the effective date of termination mentioned
    in the notice. Upon termination, the franchisee/distributor is required
    to return all advertising and promotional material, etc. to the assessee
    by the effective date of termination. Further, the assessee is not
    liable to the franchisee/distributor or any other party for any loss of
    profits or compensation or prospective profits or on account of any
    expenditure, etc. in the event of termination.
25. The assessee is to review the minimum subscriptions/targets for
    prepaid services taking into account market development and potential
    and other relevant factors. The franchisee/distributor is to employ a
    fully trained service staff, who have undergone training in accordance
    to the standards set out by the assessee. The franchisee/distributor
    will be responsible to collect all necessary agreement/contract forms
    and other related forms, after obtaining signatures of the customers
    on the said forms. These forms, duly completed in all respects and
    signed by the customers, will be forwarded to the assessee for its
    verification and record.
26. The franchisee’s/distributor’s price and payment for services will
    be specified by the assessee from time to time. The rates can be
    varied during the terms of the agreement at the discretion of the
    assessee and such variation is to be intimated to the franchisee/
    distributor. All tax liabilities in connection with, or arising out of, the
    transactions pertaining to the agreement shall be the responsibility
    of the franchisee/distributor.
27. The trademarks, logos, trade names or identifying marks and
    slogans used by the assessee, whether registered or not, are
    exclusive property of the assessee or the affiliated companies.
    The use of such marks, logos etc. will be in accordance with the
    guidelines issued by the assessee. As long as the agreement is in
    force, but not thereafter, the franchisee/distributor shall identify itself
    as an authorised franchisee, but shall not use trademarks, logos,
    tradenames, as part of its proprietorship name/corporate/ partnership
    name or otherwise. The franchisee/distributor is entitled to use its
    logo on the side door at its outlets and on its memos and official
    business documents towards the services effected from the outlet.
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28. On the question of actual business financial model adopted and
    followed, it is an admitted position that the franchisees/distributors
    were required to pay in advance the price of the welcome kit
    containing the SIM card, recharge vouchers, top-up cards, e-tops,
    etc. The abovementioned price was a discounted one. Such discounts
    were given on the price printed on the pack of the prepaid service
    products. The franchisee/distributor paid the discounted price
    regardless of, and even before, the prepaid products being sold and
    transferred to the retailers or the actual consumer. The franchisee/
    distributor was free to sell the prepaid products at any price below
    the price printed on the pack. The franchisee/distributor determined
    his profits/income.
29. The Revenue has highlighted that the prepaid SIM cards were not the
    property of franchisee/distribution and no right, title or interest was
    transferred to them. These were always to remain the property of the
    assessee. This is correct, but it is equally true that this is a mandate
    and requirement of the licence issued to the assessee by the DoT.
    In actual practice, the right to use the SIM card and its possession
    is handed over and given to the end-user, that is, the customer who
    installs the SIM card in his phone to avail the telecommunication
    services. Similarly, the franchisees/distributors are to ensure that the
    post-paid customers/end-users fill up the form as prescribed along
    with the documents which are given and submitted to the assessee.
    These are mandates prescribed by the licence issued by the DoT
    to the assessees. The contractual obligations of the distributors/
    franchisees, do not reflect a fiduciary character of the relationship,
    or the business being done on the principal’s account.
30. The franchisees/distributors earn their income when they sell the
    prepaid products to the retailer or the end-user/customer. Their
    profit consists of the difference between the sale price received by
    them from the retailer/end-user/customer and the discounted price
    at which they have ‘acquired’ the product. Though the discounted
    price is fixed or negotiated between the assessee and the franchisee/
    distributor, the sale price received by the franchisee/ distributor is
    within the sole discretion of the franchisee/distributor. The assessee
    has no say in this matter.
31. It is not the case of the Revenue that the tax at source under Section
    194-H of the Act is to be deducted on the difference between the
[2024] 2 S.C.R.                                                            1031

      Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
      Commissioner of Income Tax, Circle 57, Kolkata and Another

       printed price and the discounted price. This cannot be the case as
       the Revenue cannot insist that the franchisee/distributor must sell
       the products at the printed price and not at a figure or price below
       the printed price. The obligation to deduct tax at source is fixed
       by the statute itself, that is, on the date of actual payment by any
       mode, or at the time when income is credited to the account of the
       franchisee/distributor, whichever is earlier. In the context of the present
       case, the income of the franchisee/distributor, being the difference
       between the sale price received by the franchisee/distributor and the
       discounted price, is paid or credited to the account of the franchisee/
       distributor when he sells the prepaid product to the retailer/end-
       user/customer. The sale price and accordingly the income of the
       franchisee/distributor is determined by the franchisee/distributor and
       the third parties. Accordingly, the assessee does not, at any stage,
       either pay or credit the account of the franchisee/distributor with the
       income by way of commission or brokerage on which tax at source
       under Section 194-H of the Act is to be deducted.
32. Faced with the above situation, the Revenue has relied upon the
    use of the expression “payment received or receivable directly or
    indirectly by a person acting on behalf of the other person”, that is, ‘the
    principal’. It is argued that even if the franchisee/distributor receives
    payment in the form of income from the retailer/end-user/customer,
    it would require deduction of tax at source as payment received or
    receivable, directly or indirectly, is to be subjected to deduction of
    tax. In support of the argument, reliance is placed upon decision in
    the case of Singapore Airlines Limited (supra).
33. The decision in Singapore Airlines Limited (supra) is required to
    be understood in the context of the contract in the said case, which
    was in terms of the rules/agreement set up by the International
    Airport Transport Association 24. IATA would fix a ceiling price,
    and the price an airline could charge from its customers with a
    discretion to the airlines to sell their tickets at a net fare lower
    than the base fare but not higher. The air carriers were required
    to furnish a fare list to the Director General of Civil Aviation. The
    arrangement between the airlines and travel agents was covered




24   ‘IATA’, for short.
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       by the Passenger Sales Agency Agreement25, which would set
       out the conditions under which the travel agent carried out sale of
       tickets along with other ancillary services. The travel agents were
       entitled to 7% commission on sale of the tickets for its services
       as the standard commission based on the price bar set by the
       IATA. The airlines were deducting tax at source under Section
       194-H of the Act on the 7% commission. In addition to the 7%
       commission, the travel agents were also entitled to additional/
       supplementary commission on the tickets sold by them. The
       additional/supplementary commission and the amount at which
       the tickets were sold were computed by the travel agents and
       transmitted to the billing and settlement plan (BSP). The BSP,
       functioning under the aegis of the IATA, managed, inter alia,
       logistics vis-à-vis payments, and acted as a forum for agents and
       airlines to examine details pertaining to the sale of the flight tickets.
       33.1 This Court examined the operation of the BSP where the
            financial data regarding sale of tickets was stored. The BSP
            agglomerated the data from multiple transactions. Thereupon,
            this data was transmitted either bimonthly or twice a month to
            the airlines. It is on the basis of this data that the airlines/air
            carriers were required to pay the additional commission to the
            travel agents. These are the striking distinguishing features in
            Singapore Airlines Limited (supra) case.
       33.2 Having considered the aforesaid mechanism and the nature
            of relationship between a principal and an agent26, this Court
            found considerable merit in the argument of the Revenue
            that the airlines/ air carriers utilised the BSP to discern the
            amount earned as additional/supplementary commission and
            accordingly arrive at the income earned by the agent to deduct
            tax at source, in accordance with the provisions of Section 194-
            H of the Act. If the aforesaid mechanism is understood, then
            it is not difficult to appreciate and understand the conclusion
            arrived at by this Court in the said case.



25   ‘PSA’, for short.
26   As stated above the airlines were deducting tax at source under Section 194-H on the 7% commission
     (standard commission). The dispute only related to whether the airlines were liable to deduct tax at
     source on the additional commission (supplementary commission).
[2024] 2 S.C.R.                                                                  1033

      Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
      Commissioner of Income Tax, Circle 57, Kolkata and Another

       33.3 Thus, the question whether there was relationship of principal
            and agent was not in dispute, but nevertheless the assessees
            in the said case disputed liability to deduct tax at source on the
            additional/supplementary commission. However, the judgment
            does refer to the difference between the legal relationship of
            master and servant, principal and agent, and between principal
            and principal. In this context, reference is made to the statement
            of law in Halsbury’s Law of England27, which reads:
                “The difference between the relations of master and
                servant and of principal and agent may be said to be this:
                a principal has the right to direct what work the agent has
                to do: but a master has the further right to direct how the
                work is to be done.”

                      xx                                  xx          xx
                “An agent is to be distinguished on the one hand from a
                servant, and on the other from an independent contractor.
                A servant acts under the direct control and supervision
                of his master, and is bound to conform to all reasonable
                orders given him in the course of his work; an independent
                contractor, on the other hand, is entirely independent of
                any control or interference and merely undertakes to
                produce a specified result, employing his own means to
                produce that result. An agent, though bound to exercise
                his authority in accordance with all lawful instructions
                which may be given to him from time to time by his
                principal, is not subject in its exercise to the direct control
                or supervision of the principal. An agent, as such is not
                a servant, but a servant is generally for some purposes
                his master’s implied agent, the extent of the agency
                depending upon the duties or position of the servant.”
34. We have already expounded on the main provision of Section 194-
    H of the Act, which fixes the liability to deduct tax at source on the
    ‘person responsible to pay’ – an expression which is a term of art
    – as defined in Section 204 of the Act and the liability to deduct tax
    at source arises when the income is credited or paid by the person


27   Vol. 22, p. 113, ¶ 192 and Vol. 1, at p. 193, Article 345.
1034                                                                               [2024] 2 S.C.R.

                                Digital Supreme Court Reports


      responsible for paying.28 The expression “direct or indirect” used
      in Explanation (i) to Section 194-H of the Act is no doubt meant
      to ensure that “the person responsible for paying” does not dodge
      the obligation to deduct tax at source, even when the payment is
      indirectly made by the principal-payer to the agent-payee. However,
      deduction of tax at source in terms of Section 194-H of the Act is
      not to be extended and widened in ambit to apply to true/genuine
      business transactions, where the assessee is not the person
      responsible for paying or crediting income. In the present case, the
      assessees neither pay nor credit any income to the person with
      whom he has contracted. Explanation (i) to Section 194-H of the
      Act, by using the word “indirectly”, does not regulate or curtail the
      manner in which the assessee can conduct business and enter
      into commercial relationships. Neither does the word “indirectly”
      create an obligation where the main provision does not apply. The
      tax legislation recognises diverse relationships and modes in which
      commerce and trade are conducted, albeit obligation to tax at source
      arises only if the conditions as mentioned in Section 194-H of the
      Act are met and not otherwise. This principle does not negate the
      compliance required by law.
35. Deduction of tax at source is a substantial source of the direct tax
    revenue. The ease of collection and recovery is obvious. Deduction
    and deposit of tax at source checks evasion and non-payment of
    tax. It expands the tax base. However, the assessee as a deductor
    is not paying tax on his/her income, and collects and pays tax
    otherwise payable by the third party. Liability of the third party to pay
    tax when not deducted remains unaffected. Failure to deduct tax at
    source has serious and quasi-penal consequences for an assessee.
    The deduction of tax provisions should be programmatically and
    realistically construed, and not as enmeshes or by adopting catch-
    as-catch-can approach. In case of a legal or factual doubt in a given
    case, the assessee can rely on the doctrine of presumption against
    doubtful penalisation.29 Whether or not the said doctrine should


28   See ¶ 5 of the judgment.
29   See Securities and Exchange Board of India v. Sunil Krishna Khaitan and Others, [2022] 18 SCR 987 :
     (2023) 2 SCC 643. However, in the present case doctrine of presumption against doubtful penalisation
     is not applicable. The assessees were earlier deducting tax at source under Section 194-H of the Act,
     though the amount on which tax was being deducted is unclear. On legal opinion they stopped deducting
     tax at source.
[2024] 2 S.C.R.                                                                                  1035

      Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
      Commissioner of Income Tax, Circle 57, Kolkata and Another

      be applied30, will depend on facts and circumstances of the case,
      including the past practice followed by the assessee and accepted
      by the department. When there is apparent divergence of opinion,
      to avoid litigation and pitfalls associated, it may be advisable for the
      Central Board of Direct Taxes to clarify doubts by issuing appropriate
      instruction/circular after ascertaining view of the assesses and
      stakeholders.31 In addition to enhancing revenue and ensuring tax
      compliance, an equally important aim/objective of the Revenue is
      to reduce litigation. The instructions/circular, if and when issued,
      should be clear, and when justified – require the obligation to be
      made prospective.
36. Notably, the Delhi High Court in Commissioner of Income Tax v.
    Singapore Airlines Ltd.32 had held that tax under Section 194-H
    of the Act is not required to be deducted on the discounted tickets
    sold by the airlines/air carriers through travel agents. Revenue did
    not challenge the decision of the Delhi High Court to this extent and
    therefore, this dictum attained finality. As noted, it is not the case
    of the Revenue that tax is to be deducted when payment is made
    by the distributors/franchisees to the mobile service providers. It is
    also not the case of the revenue that tax is to be deducted under
    Section 194-H of the Act on the difference between the maximum
    retail price income of the distributors/ franchisees and the price paid
    by the distributors/franchisees to the assessees. The assessees
    are not privy to the transactions between distributors/franchisees
    and third parties. It is, therefore, impossible for the assessees to
    deduct tax at source and comply with Section 194-H of the Act, on
    the difference between the total/sum consideration received by the
    istributors/ franchisees from third parties and the amount paid by
    the distributors/ franchisees to them.
37. The argument of the Revenue that assessees should periodically
    ask for this information/data and thereupon deduct tax at source
    should be rejected as far-fetched, imposing unfair obligation and
    inconveniencing the assesses, beyond the statutory mandate. Further,
    it will be willy-nilly impossible to deduct, as well as make payment


30   This would include the question of prospective or retrospective application.
31   We do acknowledge that the Central Board of Direct Taxes has on several occasions quelled doubts and
     issued instructions/circulars.
32   (2009) 319 ITR 29.
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     of the tax deducted, within the timelines prescribed by law, as these
     begin when the amount is credited in the account of the payee by
     the payer or when payment is received by the payee, whichever is
     earlier. The payee receives payment when the third party makes the
     payment. This payment is not the payment received or payable by
     the assessee as the principal. The distributor/franchisee is not the
     trustee who is to account for this payment to the assessee as the
     principal. The payment received is the gross income or profit earned
     by the distributor/franchisee. It is the income earned by distributor/
     franchisee as a result of its efforts and work, and not a remuneration
     paid by the assessee as a cellular mobile telephone service provider.
38. We must, therefore, reject the argument of the Revenue relying upon
    the decision of this Court in Singapore Airlines Limited (supra)
    that assessees would be liable to deduct tax at source even if the
    assessees are not making payment or crediting the income to the
    account of the franchisee/distributor. When the obligation, and the
    time and manner in which the tax is mandated by law to be deducted
    at source, is fixed by the statute, the same cannot be shifted/altered/
    modified or postponed on a concession in the court by the Revenue.
    The concession may be granted, when permissible, by way of a
    circular issued in accordance with Section 119 of the Act. We do not
    think that the decision in Singapore Airlines Limited (supra) can
    be read in the manner as suggested by the Revenue.
39. Coming back to the legal position of a distributor, it is to be generally
    regarded as different form that of an agent. The distributor buys
    goods on his account and sells them in his territory. The profit
    made is the margin of difference between the purchase price and
    the sale price. The reason is, that the distributor in such cases is
    an independent contractor. Unlike an agent, he does not act as a
    communicator or creator of a relationship between the principal and
    a third party. The distributor has rights of distribution and is akin
    to a franchisee. Franchise agreements are normally considered
    as sui generis, though they have been in existence for some time.
    Franchise agreements provide a mechanism whereby goods and
    services may be distributed. In franchise agreements, the supplier
    or the manufacture, i.e. a franchisor, appoints an independent
    enterprise as a franchisee through whom the franchisor supplies
    certain goods or services. There is a close relationship between
    a franchisor and a franchisee because a franchisee’s operations
[2024] 2 S.C.R.                                                          1037

     Bharti Cellular Limited (Now Bharti Airtel Limited) v. Assistant
     Commissioner of Income Tax, Circle 57, Kolkata and Another

     are closely regulated, and this possibly is a distinction between a
     franchise agreement and a distributorship agreement. Franchise
     agreements are extremely detailed and complex. They may
     relate to distribution franchises, service franchises and production
     franchises. Notwithstanding the strict restrictions placed on the
     franchisees – which may require the franchisee to sell only the
     franchised goods, operate in a specific location, maintain premises
     which are required to comply with certain requirements, and even
     sell according to specified prices – the relationship may in a given
     case be that of an independent contractor. Facts of each case and
     the authority given by ‘principal’ to the franchisees matter and are
     determinative.
40. An independent contractor is free from control on the part of his
    employer, and is only subject to the terms of his contract. But an
    agent is not completely free from control, and the relationship to the
    extent of tasks entrusted by the principal to the agent are fiduciary.
    As contract with an independent agent depends upon the terms of
    the contract, sometimes an independent contractor looks like an
    agent from the point of view of the control exercisable over him,
    but on an overview of the entire relationship the tests specified in
    clauses (a) to (d) in paragraph 8 may not be satisfied. The distinction
    is that independent contractors work for themselves, even when
    they are employed for the purpose of creating contractual relations
    with the third persons. An independent contractor is not required
    to render accounts of the business, as it belongs to him and not
    his employer.
41. Thus, the term ‘agent’ denotes a relationship that is very different
    from that existing between a master and his servant, or between a
    principal and principal, or between an employer and his independent
    contractor. Although servants and independent contractors are parties
    to relationships in which one person acts for another, and thereby
    possesses the capacity to involve them in liability, yet the nature of the
    relationship and the kind of acts in question are sufficiently different
    to justify the exclusion of servants and independent contractors from
    the law relating to agency. In other words, the term ‘agent’ should be
    restricted to one who has the power of affecting the legal position
    of his principal by the making of contracts, or the disposition of
    the principal’s property; viz. an independent contractor who may,
    incidentally, also affect the legal position of his principal in other ways.
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                     Digital Supreme Court Reports


     This can be ascertained by referring to and examining the indicia
     mentioned in clauses (a) to (d) in paragraph 8 of this judgment. It is
     in the restricted sense in which the term agent is used in Explanation
     (i) to Section 194-H of the Act.
42. In view of the aforesaid discussion, we hold that the assessees
    would not be under a legal obligation to deduct tax at source on
    the income/profit component in the payments received by the
    distributors/franchisees from the third parties/customers, or while
    selling/transferring the pre-paid coupons or starter-kits to the
    distributors. Section 194-H of the Act is not applicable to the facts
    and circumstances of this case. Accordingly, the appeals filed by
    the assessee – cellular mobile service providers, challenging the
    judgments of the High Courts of Delhi and Calcutta are allowed and
    these judgments are set aside. The appeals filed by the Revenue
    challenging the judgments of High Courts of Rajasthan, Karnataka
    and Bombay are dismissed. There would be no orders as to cost.
     Pending applications, if any, shall stand disposed of.


     Headnotes prepared by: Divya Pandey                  Result of the case:
                                              Appeals filed by the assessees
                                                 are allowed and that of the
                                                    Revenue are dismissed.


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BHARTI CELLULAR LIMITED (NOW BHARTI AIRTEL LIMITED) versus ASSISTANT COMMISSIONER OF INCOME TAX, CIRCLE 57, KOLKATA AND ANOTHER — 2024 INSC 148 - Legal Desk AI