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Supreme Court of India

CHOLAN ROADWAYS LTD.versusG. THIRUGNANASAMBANDAM

Citation
2004 INSC 726
Decided
17 December 2004
Disposal
Appeal(s) allowed

Holding

The Industrial Tribunal erred; under Section 33(2)(b) it must only determine if a prima facie case exists using the pre‑ponderance of probability standard, and need not examine passengers, so approval of the dismissal should be granted.

Summary

A bus driven by the respondent crashed, killing seven passengers. The employer dismissed the driver after a domestic enquiry and sought approval of the dismissal under Section 33(2)(b) of the Industrial Disputes Act. The Industrial Tribunal refused approval, holding that the enquiry was flawed because the passengers were not examined, allegedly violating natural justice. The High Court upheld the Tribunal’s order. The Supreme Court held that the Tribunal’s jurisdiction under Section 33(2)(b) is limited to determining whether a prima facie case exists, that the appropriate standard of proof is pre‑ponderance of probability, and that the principle of res ipsa loquitur applies, making it unnecessary to examine the passengers. Consequently, the Tribunal erred in law, and the Supreme Court set aside its order and directed that approval of the dismissal be granted.

Issues considered

  • The scope of the Industrial Tribunal's jurisdiction under Section 33(2)(b) of the Industrial Disputes Act – whether it may re‑appreciate evidence or only assess a prima facie case.
  • Whether the failure to examine bus passengers vitiates a domestic enquiry under the principles of natural justice.
  • The standard of proof applicable to a domestic enquiry – pre‑ponderance of probability versus proof beyond reasonable doubt.
  • The applicability of the doctrine of res ipsa loquitur in a domestic enquiry concerning a bus accident.
  • Whether the Tribunal took an irrelevant fact into account in rejecting approval of the dismissal.

Legislation cited

Subjects

Industrial Disputes ActSection 33(2)(b)Domestic enquiryNatural justiceStandard of proofRes ipsa loquiturPrima facie caseDismissalLabour lawTribunal jurisdiction

Judgment

                      CHOLAN ROADWAYS LTD.                                     A
                                    v.
                    G. THIRUGNANASAMBANDAM

                          DECEMBER 17, 2004
                                                                               B
             [N. SANTOSH HEGDE AND S.B. SINHA, JJ.]

     Labour laws :

      Industrial Disputes Act, J947-Sections 33(2)(b) and JO-Grant of
approval of dismissal order-Jurisdiction of Industrial tribunal-Scope of-      C
Held : Jurisdiction of the tribunal is limited and cannot be equated with
section JO-Tribunal has to see whether prima facie case against delinquem
employee is made out on the evidence adduced in the domestic enquiry-
On facts, refusal of approval of dismissal order of driver by tribunal on
the ground of non-examination ofpassengers when evidence adduced during        D
domestic enquiry showing negligence of driver-Single Judge and Division
Bench of High Court upheld the order-On appeal held : Courts below
failed to pose unto themselves correct questions-Tribunal did not apply
the principle of res ipsa loquitur and took into consideration an irrelevant
fact that the passengers of the bus were mandatorily required to pe
examined-It also failed to apply standard of proof- 'preponderance of          E
probability' in relation to domestic enquiry-Hence, order of tribunal set
aside and tribunal directed to grant approval to the dismissal ordet-
Constitution of India, J950-Article 136.

     Maxims :                                                                  F
     Res ipsa loquitur-Principle of-Discussed.

       A bus met with an accident resulting in death of seven passengers.
Branch Manager of the appellant-Roadways Company conducted 'on
the spot inquiry and submitted a report to the effect that the respondent-     G
driver of the bus drove the bus in a rash and negligent manner. There-
after·, disciplinary proceedings were initiated against the respondent
and charges were framed. Inquiry Officer found the respondent guilty
of misconduct and the Disciplinary Authority dismissed him from serv-
ices. Appellant filed an application under section 33(2)(b) of the Indus-      H
                                   1123
    1124                 SUPREME COURT REPORTS [2004] SUPP. 6 S.C.R.

A   trial Disputes Act, 1947 for grant of approval of the dismissal order.
    Presiding Officer rejected the grant of approval on the ground of failure \
    to observe principles of natural justice by not examining the passengers.
    Appellant filed writ petition challenging the order. Single Judge and
    also the Division Bench of High Court dismissed the same. Hence the
B   present appeal.

         Appellant-Roadways Company contended that the evidence clearly
    shows that the bus was being driven in a rash and negligent manner
    resulting in the death of seven passengers; that in the enquiry of this
    nature it was not necessary to examine the passengers of the bus; and
C   that the appellant not only afforded an opportunity to the respondent
    to cross-examine the witnesses examined on their behalf but also gave
    opportunity ·to examine defence witnesses, as such the principles of
    natural justice were followed.

D        Respondent-driver contended that in the domestic enquiry the
    alleged misconduct of the respondent cannot be said to have been proved
    inasmuch as no finding has been recorded as regards the culpability of
                                                                                  ,I
    the respondent vis-a-vis commission of the said misconduct; and that
    only because an accident had taken place, the same by itself in absence
    of strict proof thereof cannot be a ground to infer that misconduct on
E   the part of the respondent stood proved.

           Allowing the appeal, the Court

          HELD : 1.1. The jurisdiction of the Industrial Tribunal under
F   Section 33(2)(b) of the Industrial Disputes At, 1947 is a limited one. The
    jurisdiction of the Industrial Tribunal under Section 33(2)(b) cannot be
    equated with that of Section 10 of the Act. While exercising jurisdiction
    under Section 33(2)(b) of the Act, the Industrial Tribunal is required
    to see as to whether a prima facie case has been made out as regard the
    validity or otherwise of the domestic enquiry held against the delin-
G   quent, keeping in view the fact that if the permission or approval is
    granted, the discharge or dismissal order passed against the delinquent
    employee would be liable to be challenged in an appropriate proceeding
    before the Tribunal in terms of the 1947 Act. [1131-D-E; 1133-F-G)

H          Martin Burn Ltd. v. R.N. Bane1jee, AIR (1958) SC 79, referred to.
          CHOLAN ROADWAYS LTD. v. G. THIRUGNANASAMBANDAM                 1125
.r
           1.2. The principle of Evidence Act has no application to a domestic    A
     enquiry. However, there cannot be any doubt whatsoever that the prin-
     ciple of natural justice are required to be complied with in a domestic
     enquiry but the said principle cannot be stretched too far nor can be
     applied in a vacuum. It is further trite that the standard of proof
     required in a domestic enquiry vis-a-vis a criminal trial is absolutely      B
     different Whereas in the former, 'preponderance of probability' would
     suffice; in the latter, 'proof beyond all reasonable doubt' is imperative.
                                                     [1132-F-1133-E; 1134-D]

          Maharashtra State Board of Secondary and Higher Secondary Edu-
     cation _v. K.S. Gandhi and Others, [1991] 2 SCC 716, referred to.            C
          1.3. A quasi-judicial authority must pose unto itself a correct
     question so as to arrive at a correct finding of fact. A wrong question
     posed leads to a wrong answer. Errors of fact can also be a subject-
     matter of judicial review. [1140-B)
                                                                                  D
        E v. Secretary of State for the Home Department, (2004) Vol. 2
     Weekly Law Report 1351, referred to.

         Judicial Review, 'Appeal and Factual Error' by Paul P. Craig Q.C.
     2004 Public Law 788, referred to.
                                                                                  E
          2.1. In the instant case, admittedly an enquiry has been held wherein
     the parties examined their witnesses. Respondent was represented and
     assisted by three observers. Branch Manager submitted his report to the
     effect that the driver of the bus drove the bus in a rash and negligent
     manner and proved the same before the Inquiry Officer. The nature of         F
     impact clearly demonstrates that the vehicle was being driven rashly or
     negligently. Furthermore, in a case of this nature the probative value of
     the evidence showing the extensive damages caused to the bus deserved
     serious consideration at the hands of the Tribunal. [1131-D-E; 1134-E-F)

           2.2. The enquiry officer has categorically rejected the defence of     G
     the respondent that the bus was being driven at a slow speed. The
     principle of Res ipsa loquitur is applicable in the instant case. Once the
     said. doctrine is found to be applicable the burden of proof would shift
     on the respondent to prove that the vehicle was not being driven by him
     rashly or negligently. The Industrial Tribunal did not apply the principle   H
    1126                 SUPREME COURT REPORTS [2004] SUPP. 6 S.C.R.
                                                                                  "1 .
A   of Res ipsa loquitur which was relevant for the purpose of this case and
    took into consideration an irrelevant fact not germane for determining
    the issue, namely, the passengers of the bus were mandatorily required
    to be examined. In a case involving accident it is not essential to examine
    the passengers of the bus. Furthermore, the Industrial Tribunal further
B   failed to apply the correct standard of proof in relation to a domestic
    enquiry, which is "preponderance ofprobability" and applied the standard
    of proof required for a criminal trial. Therefore, the Presiding Officer,
    Industrial Tribunal as also the Single Judge and the Division Bench of
    the High Court misdirected themselves in law insofar as they failed to
    pose unto themselves correct questions. Thus, a case for judicial review
C   was clearly made out. Order of High Court is set aside and the Industrial
    Tribunal is directed to grant approval to th~ dismissal order against the
    respondent. [1128-G-H; 1140-C-D; 1140-A]

         Mis. Bareilly Electricity Supply Co. Ltd. v. The Workmen and Ors.,
D   [1971] 2 SCC 617 and Zunjarrao Bhikaji Negarkar v. Union of India and
    Ors., [1999] 7 SCC 409, distinguished.                                           '

         Pushpabai Parshottam Udeshi and Ors. v. Mis. Ranjit Ginning and
    Pressing Co. Pvt. Ltd., AIR (1977) SC 1735; (Smt.) Sar/a Dixit and Another
    v. Balwant Yadav and Others, [1996] 3 SCC 179; Divisional Controller
E   KSRTC (NWKRTC) v. A.T. Mane, (2004) SCALE 308; Thakur Singh v.
    State of Punjab, [2003] 9 SCC 208 and State of Haryana and Others v.
    Rattan Singh, (1977] 2 SCC 491, referred to.

         CIVIL APPELLATE JURISDICTION              Civil Appeal No. 3392 of
F   2002.

         From the Judgment and Order dated 6.6.2001 of the Madras High
    Court in W.A. No. 46 of 1993.

        K. Ramanurthy, A. Krishnamoorthy and Sriram J. Thalapathy for the
G   Appeallant.

          J. Buther, R.S. Chauhan, Ms. Geeta Kalra and Ambhoj Kumar Sinha
    for the Respondent.

H          The Judgment of the Court was delivered by
    1128                 SUPREME COURT REPORTS [2004] SUPP. 6 S.C.R.

A           around 3.00 p.m. near Poondi dashed against a tamarind tree which
            was at the edge of the road and thereby caused a very big accident.

            2. While you w,ere on duty as aforesaid, even though it was a
                            I
            straight road and was visible to a distance of about 300 ft. In respect
            of the buses which come from the opposite direction, you have been
B
            very negligent and in a careless and irresponsible manner move the
            bus very fast and dashed the front left side of the bus against the
            branch of the tamarind tree which was cut and found at the left side
            of the road and after that turned the bus towards the right side and
            thereby caused heavy damage to the bus. On account of your
c           aforesaid act the entire left side of the bus dashed against the
            tamarind tree branch which resulted in the passengers at the left
            side of the bus to sustain grievous injuries and that seven passen-
            gers died in the aforesaid accident and about I 0 passengers sus-
            tained grievous injuries and that you were responsible for the same.
D
             3. Further, you were responsible for the Joss of accessories of the
             bus to the tune of Rs.30,000 and also you were responsible for the
             loss of revenue for the Corporation.

            4. Further, you were responsible for tarnishing the fair name of the
E           Corporation amongst general public."

         In the domestic inquiry that followed the said charge-sheet, two wit-
    nesses were examined on behalf of the Appellant.

F         The Inquiry Officer upon consideration of the materials brought on
    records by the parties therein found the Respondent guilty of misconduct
    in relation to the charges framed against him. The Inquiry Officer rejected
    the contention of the Respondent herein that the bus was being driven at
    a slow speed and the accident took place to save a boy who suddenly crossed
    the road holding:
G
            "Thus it has been proved beyond doubt by the evidence adduced
            by the management's side that the delinquent was careless, negli-
            gent and rash in driving the bus at the time -of the occurrence
            resulting in this accident and he is responsible, for this accident and
H           consequences thereof and the defence evidence by way of two
    CHOLAN ROADWAYS LTD. v. G. THIRUGNANASAMBANDAM [SI1'<1IA, J.]         1129

         statements adduced by the delinquent in proof of his defence cannot       A'
         be given any credit or credence for reasons already expatiated. The
         delinquent has not alleged any brake failure in his earlier statement
         in Ex.P-9 or in his written explanation to charge memo, in which
         he has stated that he effectively used brake and halted the bus after
         impact."                                                                  B
     The Respondent was, thereafter, dismissed from the services by the
Disciplinary Authority.

      As an industrial dispute was pending before the Industrial Tribunal the
Appellant herein filed an application under Section 33(2)(b) of the Industrial     C
Disputes Act for grant of approval of the said order of dismissal. The learned
Presiding Officer, Industrial Tribunal by an order dated 29.4.88 despite
holding that 'the scope of adjudication in a proceeding under Section
33(2)(b) of the Industrial Disputes Act is limited and while granting approval
it does not sit as a court of appeal re-appreciating the evidence for itself but   D
has to examine the findings of the Enquiry Officer on the evidence adduced
in the domestic enquiry to ascertain whether a prima facie case had been
made out on the charges leveled or if the findings are perverse', carne to
the following findings:

         "In the instant case, the domestic enquiry conducted cannot be            E
         considered as fair and proper and is vitiated on account o~ the
         failure of the Enquiry officer to observe the principles of natural
         justice by not examining the passengers who had given the state-
         ments."
                                                                                   F
      On such finding the approval sought for by the Appellant herein was  1




rejected. A writ petition was filed by the Appellant questioning the correct-
ness or otherwise of the said order dated 1.12.1992 before the High Court.
A learned Single Judge of the High Court upheld the said order. A writ
appeal No. 46/1993 filed by the Appellant against the order passed b)! the
learned Single Judge was dismissed opining:                                        G

         "Though the learned counsel for the Appellant placed reliance upon
         the judgment of the Apex Court in State of Haryana & Another v.
         Rattan Singh reported in AIR (1977) SC 1512, we hold that the said
         pronouncement of the Apex Court will not have any application to          H
    1130                  SUPREME COURT REPORTS [2004] SUPP. 6 S.C.R.

A             the present case as it was a converse case where the finding are
              based upon some evidence, namely, eye witness, and therefore, in
              that context, the Supreme Court held that non-examination of the
              passenger will not vitiate the enquiry. The said pronouncement will
              not have any application to the facts of the present case and it is
              clearly distinguishable."
B
          Mr. K. Ramamurthy, learned senior counsel on behalf of the Appellant
    would contend that the learned Tribunal and consequently the learned
    Judges of the High Court committed a serious error in passing the impugned
    judgments insofar as they failed to take into consideration that in an enquiry
C   of this nature it was not necessary to examine the passengers of the bus. The
    learned counsel urged that the admitted photographs of the bus in question
    after it met with an aforementioned accident clearly demonstrate that the
    same was being driven in a rash and negligent manner as a result of which
    7 passengers died and some others suffered serious injuries. It was submitted
D   that the Appellant had not only afforded an opportunity to the Respondent
    to cross examine the witnesses examined on behalf of the Appellant but also
    was given the opportunity to examine his defence witnesses and in that view
    of the matter the principles of natural justice must be held to have fully been
    complied with. In support of the said contention, learned counsel has strongly
    relied on a decision of this Court in Divisional Controller KSRTC (NWKRTC)
E   v. A.TMane, (2004) 8 SCALE 308.

          Mr. J. Buther, learned counsel on behalf of the Respondent, on the
    other hand, would submit that in the domestic enquiry the alleged miscon-
    duct of the Respondent cannot be said to have been proved inasmuch as no
p   finding has been recorded as regards the culpability of the Respondent vis-
    a-vis commission of the said misconduct. It was further contended that only
    because an accident had taken place, the same by itself in absence of the
    strict proof thereof and having regard to the fact that the Respondent had
    been acquitted in the criminal trial, cannot be held to be a ground to infer
    that the misconduct on the part of the Respondent stood proved. The learned
G   counsel in support of his argument has placed reliance upon a decision of
    this Court in Mis Bareilly Electricity Supply Co. Ltd. v. The Workmen and
    Others, [1971] 2 SCC 617 and Zunjarrao Bhikaji Nagarkar v. Union of
    India & Others, [1999] 7 SCC 409

H          Section 33(2)(b) of the Industrial Disputes Act reads as under:
    CH OLAN ROADWAYS LTD. v. G. TIURUGNANASAMBANDAM [SINHA, J.]             113 l

         ''l2) During the pendency of any such proceeding in respect of an           A
         industrial dispute, the employer may, in accordance with the stand-
         ing orders applicable to a workman concerned in such dispute or,
         where there are no such standing orders, in accordance with the
         terms of the contract, whether express or implied, between him and
         the workman
                                                                                     B
         (a)   ***
         (b) for any misconduct not connected with the dispute, discharge
         or punish, whether by dismissal or otherwise, that workman.
                                                                                     c
         Provided that no such workman shall be discharged or dismissed,
         unless he has been paid wages for one month and an application
         has been made by the employer to the authority before which the
         proceeding is pending for approval of the action taken by the
         employer."                                                                  D
     It is neither in doubt nor in dispute that the jurisdiction of the Industrial
Tribunal under Section 33(2)(b) of the Industrial Disputes Act is a limited
one. The jurisdiction of the Industrial Tribunal under Section 33(2)(b)
cannot be equated with that of Section 10 of the Industrial Disputes Act.
In this case admittedly an enquiry has been held wherein the parties exam- <- E
ined their witnesses. The Respondent was represented and assisted by three
observers. Shri M. Venkatatesan was the Branch Manager, CRC Tanjore
Town Branch, who had submitted his report and proved the same before the
Inquiry Officer. He furnished a detailed account of the position of the bus
vis-a-vis the other bus after the collision took place. He found that there was p
no brake tyre mark of the bus on the road. All the two seaters seats on the
entire left side of the bus were found totally damaged. The left side roof
arch angle of the bus was found totally out. Not only 4 persons were found
to be dead at the spot, the driver and conductor of the bus and l 0 other
passengers were also sustained injuries in this accident. Out of the said 10
passengers, 3 subsequently died in the hospital owing to the injuries sus- G
tained by them. He further found that on the left side of the road in the
earthen margin, there was a tamarind tree's protruding branch and which
was found to have been already cut and the bottom stump of the b~anch was
found protruding to a length of 3 inches. The bus was found to have been
brought to a halt only at a distance of 81 ft. from the place of impact against      H
    1132                  SUPREME COURT REPORTS [2004] SUPP. 6 S.C.R.

A   the tree. He further noticed that even after the impact of the bus against the
    tree, the delinquent is said to have swerved the bus further to the right side
    from left side without applying brake and reducing speed and later only be
    brought the bus to a halt at some distance as a result of which the entire
    side roof angle of the bus got cut.

B         The learned Presiding Officer, Industrial Tribunal, as noticed
    hereinbefore, opined that the passengers of the bus should have been ex-
    amined. It does not appear from the order dated 29.4.88 passed by the
    Presiding Officer, Industrial Tribunal that the Respondent herein made any
    prayer for cross examining the passengers who travelled in the ill-fated bus
C   and who were examined by the said Shri M. Venkatesan. It is evident from
    the order of the learned Tribunal that only in the show-cause filed by the
    Respondent in response to the second show-cause notice, such a contention
    was raised. The learned Presiding Officer, Industrial Tribunal in his im-
    pugned judgement further failed to take into consideration that even if the
D   statements of the said passengers are ignored, the misconduct allegedly
    committed by the Respondent would stand proved on the basis of the
    evidence adduced by Shri M. Venkatesan together with the circumstantial
    evidences brought on records. The learned Single Judge of the High Court
    although referred to the sketch drawn by PW-I on the site (Ex.P-2) and 4
    photographs (Ex.P-8) but ignored the same observing that unless witnesses
E   were examined in support of the two exhibits, it is not possible to draw any
    inference therefrom. The Division Bench of the High Court did not examine
    the materials on records independently but referred to the findings of the
    Industrial Tribunal as also the learned Single Judge to the effect that from
    their judgments it was apparent that the driver had not been driving the bus
F   rashly and negligently.

         It is now a well-settled principle of law that the principle of Evidence
    Act have no application in a domestic enquiry.

         In Maharastra State Board of Secondary and Higher Secondary Edu-
G   cation v. K.S. Gandhi and Others, [1991] 2 sec 716, it was held:

             "It is thus well settled law that strict rules of the Evidence Act, and
             the standard of proof envisaged therein do not apply to departmen-
             tal proceedings or domestic tribunal. It is open to the authorities       r .- -
             to receive and place on record all the necessary, relevant, cogent
H
               CHOLAN ROADWAYS LTD. v. G. THIRUGNANASAMBANDAM [SINHA, J.]          1133

                   and acceptable material facts though not proved strictly in conform-     A
                   ity with the Evidence Act. The material must be germane and
                   relevant to the facts in issue. In grave cases like forgery, fraud,
                   conspiracy, misappropriation, etc. seldom direct evidence would be
                   available. Only the circumstantial evidence would furnish the proof.
                   In our considered view inference from the evidence and circum-           B
                   stances must be carefully distinguished from conjectures or specu-
                   lation. The mind is prone to take pleasure to adapt c:rcumstances
                   to one another and even in straining them a little to force them to
                   form parts of one connected whole. There must be evidence direct
                   or circumstantial to deduce necessary inferences in proof of the
                   facts in issue. There can be no inferences unless there are objective
                                                                                            c
                   facts, direct or circumstantial from which to infer the other fact
                   which it is sought to establish ........ The standard of proof is not
                   proof beyond reasonable doubt but the preponderance ofprobl:\bili-
                   ties tending to draw an inference that the fact must be more prob-
                   able. Standard of proof, however, cannot be put in a strait-ja,cket      D
                   formula. No mathematical formula could be laid on degree of proof.
                   The probative value could be gauged from facts and circumstances
                   in a given case. The standard of proof is the same both in civil cases
                   and domestic enquires."
                                                                                            E
                 There cannot, however, be any doubt whatsoever that the principl,e of
           natural justice are required to be complied with in a domestic enquiry. It
           is, however, well-known that the said principle cannot be stretched too far
           nor can be applied in a vacuum.

                 The jurisdiction of the Tribunal while considering an application for      F
           grant of approval has succinctly been stated by this Court in Martin Bfirn
           Ltd. v R.N. Banerjee, AIR (1958) SC 79. While exercising jurisdiction under
           Section 33(2(b) of the Act, the Industrial Tribunal is required to see a~ to
           whether a prima facie case has been made out as regard the validity or
           otherwise of the domestic enquiry held against the delinquent; keeping in        G
           view the fact that if the permission or approval is granted, the order of
           discharge or dismissal which may be passed against the delinquent em-
           ployee would be liable to be challenged in an appropriate proceeding before
:;;   -,   the Industrial Tribunal in terms of the provision of the Industrial Disputes
           Act. In Martin Burn 's case (supra) this court stated:                           H
    1134                  SUPREME COURT REPORTS (2004] SUPP. 6 S.C.R.

A           "A prima facie case does not mean a case proved to the hilt but a
            case which can be said to be established if the evidence which is
            led in support of the same were believed. While determining whether
            a prima facie case had been made out the relevant consideration
            is whether on the evidence led it was possible to arrive at the
B           conclusion in question and not whether that was the only conclu-
            sion which could be arrived at on that evidence. It may be that the
            Tribunal considering this question may itself have arrived at a
            different conclusion. It has, however, not to substitute its own
            judgment for the judgment in question. It has only got to consider
            whether the view taken is a possible view on the evidence on the
c           record. (See Buckingham & Carnatic Co. Ltd. v The Workers of the
            Company, (1952] Lab. AC 490 (F)."

         It is further trite that the standard of proof required in a domestic
    enquiry vis-a-vis a criminal trial is absolutely different. Whereas in the
D   former 'preponderance of probability' would suffice; in the latter, 'proof
    beyond all reasonable doubt' is imperative.

          The tribunal while exercising its jurisdiction under Section 33(2)(b) of
    the Industrial Disputes Act was required to bear in mind the aforementioned
E   legal principles. Furthermore, in a case of this nature the probative value
    of the evidence showing the extensive damages caused to the entire left side
    of the bus; the fact that the bus first hit the branches of a tamarind tree and
    then stopped at a distance of 81 ft therefrom even after colliding with
    another bus coming from the front deserved serious consideration at the
    hands of the tribunal. The nature of impact clearly demonstrates that the
F   vehicle was being driven rashly or negligently.

         Res ipsa loquitur is a well-known principle which is applicable in the
    instant case. Once the said doctrine is found to be applicable the burden of
    proof would shift on the delinquent. As noticed hereinabove, the enquiry
G   officer has categorically rejected the defence of the Respondent that the bus
    was being driven at a slow speed.

         In Pushpabai Parshottam Udeshi and Others v. Mis. Ranjit Ginning
    & Pressing Co. Pvt. Ltd. and Another, AIR ( 1977) SC 1735 this Court
H   observed:
          CHO LAN ROADWAYS LTD. v. G. THIRUGNANASAMBANDAM [SINHA, J.]             1135

               "6.The normal rule is that it is for the plaintiff to prove negligence      A
               but as in some cases considerable hardship is caused to the plaintiff
               as the true cause of the accident is not known to him but is solely
               within the knowledge of the defendant who caused it, the plaintiff
               can prove the accident but cannot prove how it happened to estab-
               lish negligence on the part of the defendant. This hardship is sought       B
               to be avoided by applying the principle of res ipsa loquitur. The
               general purport of the words res ipsa loquitur is that the accident
               "speaks for itself' or tells its own story. There ~re cases in which
               the accident speaks for itself so that it is sufficient for the plaintiff
               to prove the accident and nothing more. It will then be for the
               defendant to establish that the accident happened due to some other         c
               cause than his own negligence .... "

           The said principle was applied in Sar/a Dixit (Smt.) and Another v.
       Ba/want Yadav and Others, [1996) 3 SCC 179.
                                                                                           D·
            In A.T Mane (supra), this Bench observed:

               "6 ... Learned counsel relied on a judgment of this Court in support
               of this contention of his in the case of Karnataka State Road
               Transport Corpn. v. B.S. Hullikatti, [2001) 2 SCC 574. That was
               also a case where a conductor concerned had committed similar               E
               misconduct 36 times prior to the time he wa.s found guilty and
               bearing that fact in mind this Court held thus:-

               "Be that as it may, the principle of res ipsa loquitur, namely, the
               facts speak for themselves, is clearly applicable in the instant case.
                                                                                           F
               Charging 50 paise per ticket more from as many as 35 passengers
               could only be to get financial benefit, by the Conductor. This act
               was either dishonest or was so grossly negligent that the respondent
               was not fit to be retained as a Conductor because such action or
               inaction of his is bound to result in financial loss to the appellant
--I.           corporation."                                                               G

               7. On the above basis, the Court came to the conclusion that the
               order of dismissal should have been set aside. In our opinion, the
               facts of the above case and the law laid down therein applies to the
               facts of the present case also."
                                                                                           H
    1136                  SUPREME COURT REPORTS [2004] SUPP. 6 S.C.R.

A        In Thakur Singh v. State of Punjab, [2003] 9 SCC 208, this Court
    observed:

            "4. It is admitted that the petitioner himself was driving the vehicle
            at the relevant time. It is also admitted that the bus was driven over
            a bridge and then it fell into canal. In such a situation the doctrine
B
            of res ipsa loquitur comes into play and the burden shifts on to the
            man who was in control of the automobile to establish that the
            accident did not happen on account of any negligence on his part.
            He did not succeed in showing that the accident happened due to
            causes other than negligence on his part."
c
         The burden of proof was, therefore, on the Respondent to
    prove that the vehicle was not being driven by him rashly or
    negligently.


D        Furthermore, in a case involving accident it is not essential to examine
    the passengers of the bus. In State of Haryana & Others v Rattan Singh,
    [1977] 2 SCC 491 this Court observed:

             "5. Reliance was placed, as earlier stated, on the non-compliance
             with the departmental instruction that statement of passengers should
E            be recorded by inspectors. These are instructions of prudence, not
             rules that bind or vitiate in the violation. In this case, the Inspector
             tried to get the statements but the passengers declined, the psychol-
             ogy of the latter in such circumstances being understandable, al-
             though may not be approved. We cannot hold that merely because
F            statements of passengers were not recorded the order that followed
             was invalid. Likewise, the re-evaluation of the evidence on the
             strength of co-conductor's testimony is a matter not for the court
             but for the administrative tribunal. In conclusion, we do not think
             the courts below were right in overturning the finding of the do-
             mestic tribunal."
G
          Yet again, this Court in A. T Mane (supra) referring to the decision of
    this court in Rattan Singh (supra) held:
                                                                                        r-   ~
             "6 .. .ln such circumstances, it was not necessary or possible for the
             appellant-corporation to have examined the passengers to establish
H
    CHOLAN ROADWAYS LTD. v. G. nnRUGNANASAMBANDAM [SINHA, J.]             1137

         the guilt of the respondent. He also submitted that the finding of        A
         the Labour Court and the learned Single Judge that the punishment
         is disproportionate to the misconduct is wholly misconceived."

      In Mis Bareilly Electricity Supply Co. Ltd.(supra) this Court was seized
with a different question namely the employer's liability to pay the bonus         B
to the workmen which had a direct relation with the profit earned by the
company for the year 1960-61. In support of financial condition of the
management which had a direct nexus with the employer's capacity to pay
bonus and in that situation it was held that mere production of a balance-
sheet by the management would not serve the purpose as the entries con-
tained therein, if called in question, must be proved. The tribunal in that case   c
came to the conclusion that management had failed to prove the original cost
of the machines, plant and machinery, its age, the probable requirements for
replacement, the multiplier and the divisor. In those circumstances the claim
was held to have been properly disallowed by the Tribunal holding:
                                                                                   D
         "14 ....... No doubt the procedure prescribed in the Evidence Act by
         first requiring his chief-examination and then to allow the delin-
         quent to exercise his right to cross-examine him was not followed,
         but that the Enquiry Officer, took upon himself to cross-examine
         the witnesses from the very start. It was contended that this method
         would violate the well recognized rules of procedure. In these            E
         circumstances it was observed at page 264:

               "Now it is no doubt true that the evidence of the Respondent
               and his witnesses was not taken in the mode prescribed in the
               Evidence Act; but that Act has no application to enquiries          F
               conducted by Tribunal even though they may be judicial in
               character. The law requires that such Tribunals should ob-
               serve rules of natural justice in the conduct of the enquiry and
               if they do so their decision is not liable to be impeached on
               the ground that the procedure followed was not in accordance
               with that which obtains in a Court of law."                         G

         But the application of principle of natural justice does not imply
         that what is not evidence can be acted upon. On the other hand what
         it means is that no materials can be relied upon to establish a
         contested fact which are not spoken to by persons who are com-            H'
    1138                 SUPREME COURT REPORTS [2004] SUPP. 6 S.C.R.
                                                                                         -1,

A           petent to speak about them and are subjected to cross-examination
            by the party against whom they are sought to be used. When a
            document is produced in a Court or a Tribunal the questions that
            naturally arise is, is it a genuine document, what are its contents
            and are the statements contained therein true. When the appellant
B           produced the balance-sheet and profit and loss account of the
            company, it does not by its mere production amount to a proof of
            it or of the truth of the entries therein. If these entries are challenged
            the Appellant must prove each of such entries by producing the
            books and speaking from the entries made therein. If a letter or
            other document is produced to establish some fact which is relevant
c           to the enquiry the writer must be produced or his affidavit in respect
            thereof be filed and opportunity afforded to the opposite party who
            challenges this far.t. This is both in accord with principles ofnatural
            justice as also according to the procedure under Order XIX, Civil
            Procedure Code and the Evidence Act both of which incorporate
D           these general principles. Even if all technicalities of the Evidence
            Act are not strictly applicable except in so far as Section 11 of the
            Industrial Disputes Act, 194 7 and the rules prescribed therein permit
            it, it is inconceivable that the Tribunal can act on what is not
            evidence such as hearsay, nor can it justify the Tribunal in basing
            its award on copies of documents when the originals which are in
E           existence are not produced and proved by one of the methods either
            by affidavit or by witnesses who have executed them, if they are
            alive and can be produced. Again if a party wants an inspection,
            it is incumbent on the Tribunal to give inspection in so far as that
            is relevant to the enquiry. The applicability of these principles are
F           well recognized and admit of no doubt."

         The said decision, for the reasons stated hereinabove, cannot have any
    application to the fact of the present case.

          The learned Counsel for the respondent also placed reliance upon a
G   decision of this Court in Zunjarrao Bhikaji Nagarkar (supra). In that case,
    this court was concerned with the charge of misconduct against the appellant
    therein concerning an allegation that he favoured M/s Hari Vishnu Pakaging
    Ltd. Nagpur (assessee) by not imposing penalty on it under Rule 173-Q of
    the Central Excise Rules, 1944 when he had passed an order-in-Original No.
H   20of1995 dated 2.3.1995 holding that the assesee had clandestinely manufac-
           CHOLAN ROADWAYS LTD. v. G. THIRUGNANASAMBANDAM [SINHA, J.]          1139
. ·~
       tt1red and cleared the excisable goods willfully and evaded the excise duty      A
       and had ordered confiscation of the goods. The misconduct was said to h'ave
       been committed by the appellant while exercising his judicial function.
       Having regard to the factual matrix obtaining therein, this court observed:

               "3 7. Penalty to be imposed has to be commensurate with the gravity
               of the offence and the extent of the evasion. In the present case,
                                                                                        B
               penalty could have been justified. The appellant was, however,~ of
               the view that imposition of penalty was not mandatory. He could
               have formed such a view ...... "

            It was further observed:                                                    c
               "41. When penalty is not levied, the assessee certainly benefits. ijut
               it cannot be said that by not levying the penalty the officer has
               favoured the assessee or shown undue favour to him. There has, to
               be some basis for the disciplinary authority to reach such a con-
               clusion even prima facie. The record in the present case does qot        D
               show if the disciplinary authority had any information within its
               possession from where it could form an opinion that the appelhj.nt
               showed "favour" to the assessee by not imposing the penalty. He·
               may have wrongly exercised his jurisdiction. But that wrong qm
               be corrected in appeal. That cannot always form a basis for initi-
                                                                                        E
               ating disciplinary proceedings against an officer while he is actii;ig
               as a quasi-judicial authority. It must be kept in mind that being a
               quasi-judicial authority, he is always subject to judicial supervisi9n
               in appeal.

               42. Initiation of disciplinary proceedings against an officer cannot     F
               take place on information which is vague or indefinite. Suspici~n
  ~.
               has no role to play in such matter. There must exist reasonable basis
               for the disciplinary authority to proceed against the delinquent
               officer. Merely because penalty was not imposed and the Board in
               the exercise of its power directed filing of appeal against that order
               in the Appellate Tribunal could not be enough to proceed against
                                                                                   I
                                                                                        G
               the appellant. There is no other instance to show that in similar ca~e
               the appellant invariably imposed penalty."

             In the aforementioned factual matrix of the case it was held that every
       error of law would not constitute a charge of misconduct.                        H
    1140                  SUPREME COURT REPORTS [2004] SUPP. 6 S.C.R.
                                                                                      -< '
A         This decision also has no application to the facts of the present case.
    In the instant case the Presiding Officer, Industrial Tribunal as also the
    learned Single Judge and the Division Bench of the High Court misdirected
    themselves in law insofar as they failed to pose unto themselves correct
    questions. It is now well-settled that a quasi-judicial authority must pose
B   unto itself a correct question so as to arrive at a correct finding of fact. A
    wrong question posed leads to a wrong answer. In this case, further more,
    the misdirection in law committed by the Industrial Tribunal was apparent
    insofar as it did not apply the principle of Res ipsa loquitur which was
    relevant for the purpose of this case and, thus, failed to take into consid-
    eration a relevant factor and furthermore took into consideration an irrel-
C   evant fact not garmane for determining the issue, namely, the passengers
    of the bus were mandatorily required to be examined. The Industrial Tri-
    bunal further failed to apply the correct standard of proof in relation to a
    domestic enquiry, which is "preponderance of probability" and applied the
    standard of proof required for a criminal trial. A case for judicial review
D   was, thus, clearly made out.

          Errors of fa:::t can also be a subject-matter of judicial review. (See E.
    v Secretary of State for the Home Department, (2004) Vol.2 Weekly Law
    Report page 1351 ). Reference in this connection may also be made to an
    interesting article by Paul P. Craig Q.C. titled 'Judicial Review, Appeal and
E   Factual Error' published in 2004 Public Law Page 788.

         The impugned judgment, therefore, cannot be sustained and, thus, must
    be set aside.

p         Ordinarily, we would have remitted the matter back to Industrial
    Tribunal for its consideration afresh but as the matter is pending for a long
    time and as we are satisfied having regard to the materials placed before us
    that the Industrial Tribunal should have granted approval of the order of
    punishment passed by the Appellant herein against the Respondents, we
    direct accordingly. The Respondents may, however, take recourse to such
G   remedy as is available to in law for questioning the said order of dismissal.

         For the reasons aforementioned, the impugned judgments cannot be
    sustained which are set aside accordingly. The appeal is allowed. No costs.

H N.J.                                                            Appeal allowed.


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