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Supreme Court of India

M/S ANJANEYA JEWELLERYversusNEW INDIA ASSURANCE CO.LTD. & ORS.

Citation
2019 INSC 333
Decided
7 March 2019
Disposal
Appeal(s) allowed

Holding

The Commission’s dismissal in limine was not justified; the complaint must be admitted and the respondents given an opportunity to reply.

Summary

The appellant, M/s Anjaneeya Jewellery, filed a consumer complaint before the National Consumer Disputes Redressal Commission (NCDRC) against New India Assurance Co. Ltd. and others. The Presiding Member dismissed the complaint in limine under Section 13 of the Consumer Protection Act, 1986, without giving notice to the respondents. The appellant appealed to the Supreme Court under Section 23, challenging the propriety of the dismissal. The Court held that although the amendment to Section 13 permits the Commission to dismiss a complaint in limine, such power must be exercised after considering the facts of each case, and the present facts did not warrant dismissal. Consequently, the Supreme Court set aside the NCDRC order, admitted the complaint, and granted the respondents one month to file a reply. The appeal was allowed.

Issues considered

  • Whether the National Consumer Disputes Redressal Commission was justified in dismissing the complaint in limine without notice to the respondents under Section 13 of the Consumer Protection Act, 1986

Legislation cited

Subjects

Consumer Protection ActSection 13Section 23Dismissal in limineNational Consumer Disputes Redressal CommissionSupreme Court appealAdmission of complaint

Judgment

                         [2019] 2 S.C.R. 975                               975


                   M/S ANJANEYA JEWELLERY                                  A
                                   v.
           NEW INDIA ASSURANCE CO.LTD. & ORS.
                   (Civil Appeal No. 6878 of 2018)
                             MARCH 07, 2019                                B
                 [ABHAY MANOHAR SAPRE AND
                    DINESH MAHESHWARI, JJ.]
        Consumer Protection Act, 1986:
        s.13 – Dismissal of complaint in limine by the National
Commission – Justification – Held: Although Commission has the             C
jurisdiction to dismiss the complaint in limine and decline its
admission without notice to the opposite party, however, such
jurisdiction to dismiss the complaint in limine has to be exercised by
the Commission having regard to facts of each case, i.e., in
appropriate case – In the instant case, the facts do not deserve the       D
dismissal of the appellant’s complaint in limine and, therefore, the
impugned order is set aside – Appellant’s complaint is admitted under
s.13 of the Act and one month’s time is granted to the respondents
to file their reply to the complaint to enable the Commission to decide
the complaint on its merits in accordance with law.
                                                                           E
        CIVIL APPELLATE JURISDICTION : Civil Appeal No. 6878
of 2018.
     From the Judgment and Order dated 22.05.2018 of the National
Consumer Disputes Redressal Commission at New Delhi in Consumer
Case No. 1094 of 2018.
                                                                           F
      Ms. Meenakshi Arora, Sr. Adv., Ms. Bhabna Das, Krishna Dev
Jagarlamudi, Advs. for the Appellants.
     Salil Paul, Sahil Paul, Ms. Manjeet Chawla, Advs. for the
Respondents.
      The Judgment of the Court was delivered by                           G

      ABHAY MANOHAR SAPRE, J.
      1. This appeal is filed against the final judgment and order dated
22.05.2018 passed by the National Consumer Disputes Redressal
Commission, New Delhi(hereinafter referred to as “the Commission”)
                                                                           H
                                   975
976                 SUPREME COURT REPORTS                      [2019] 2 S.C.R.


A     in Consumer Case No.1094 of 2018 whereby the Presiding Member of
      the Commission dismissed the complaint filed by the appellant herein.
            2. A few facts need mention hereinbelow for disposal of this appeal,
      which involves a short point.
            3. By impugned order, the Presiding Member of the Commission
B     dismissed the appellant’s complaint in limine. It is against this order, the
      complainant has filed this appeal under Section 23 of the Consumer
      Protection Act, 1986(hereinafter referred to as “the Act”).
            4. So, the short question, which arises for consideration in this
      appeal, is whether the Commission was justified in dismissing the
C     appellant’s complaint in limine.
             5. We have perused the appellant’s complaint so also the impugned
      order which resulted in its dismissal. Having gone through the same, we
      are of the considered opinion that notice of the complaint should have
      been issued to the respondent for being tried on merits.
D
            6. In other words, we are of the view that the complaint filed by
      the appellant did not deserve its dismissal in “limine” but the complaint
      deserved admission for its disposal on merits after giving notice to the
      respondents (opposite party).
            7. Learned counsel for the respondents, however, argued that
E
      since the impugned order contains reasons for the dismissal of the
      complaint and hence the impugned order does not call for any interference.
             8. We do not agree with this submission. In our view, having regard
      to the nature of the dispute raised by the appellant in their complaint, the
      same prima facie needed a reply from the respondents and then its
F
      disposal on merits.
            9. Learned counsel for the respondents then argued that Section
      13 of the Act has undergone amendment w.e.f. 15.03.2003. Learned
      counsel pointed out that earlier Section 13 had the words “procedure on
      receipt of complaint”. However, after 15.03.2003, in place of these
G     words, the words “on admission of a complaint” were substituted.
            10. It was, therefore, his submission that the Commission has
      now the jurisdiction to dismiss the compliant in limine and decline its
      admission without notice to the respondents (opposite party).

H
   M/S ANJANEYA JEWELLERY v. NEW INDIA ASSURANCE                                977
       CO.LTD. & ORS. [ABHAY MANOHAR SAPRE, J.]

      11. There is no dispute with the legal proposition urged by the           A
learned counsel for the respondents in the light of amendment made in
Section 13 of the Act.
       12. In other words, the Commission does have the jurisdiction to
dismiss the complaint in limine and decline its admission without notice
to the opposite party. However, such jurisdiction to dismiss the complaint      B
in limine has to be exercised by the Commission having regard to facts
of each case, i.e., in appropriate case.
       13. As held above, the facts of the case at hand do not appear to
be of the nature, which deserved the dismissal of the appellant’s complaint
in limine.                                                                      C
       14. In view of the foregoing discussion, we allow the appeal, set
aside the impugned order, admit the appellant’s complaint under Section
13 of the Act and grant one month’s time to the respondents to file their
reply to the complaint to enable the Commission to decide the complaint
on its merits in accordance with law uninfluenced by any observations           D
made in the impugned order as also in this order.
       15. Indeed, having formed an opinion to remand the case in the
light of our observation made supra, we did not consider it apposite to
set out the facts in detail and nor consider it appropriate to make any
observations on factual aspects else it would cause prejudice to the parties    E
while prosecuting their case before the Commission on merits.

Devika Gujral                                                 Appeal allowed.




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