Holding

Parliament has the constitutional authority to enact the Consumer Protection Act, 1986 and the consumer tribunals it creates are valid; Section 25 allows forums to execute their own orders, sending them to civil courts only when execution is impossible.

Summary

The Supreme Court examined the constitutional validity of the Consumer Protection Act, 1986, particularly the Parliament's power to create a three‑tier consumer dispute redressal system parallel to the regular courts. The petitioners argued that Parliament lacked competence to establish such tribunals and that the Act was unworkable because it did not provide for transfer of cases or interim injunctions. The Court held that entries in List I and List III of the Seventh Schedule, together with Article 246, give Parliament clear authority to enact the Act and to set up special tribunals. It further ruled that Section 25 of the Act creates a legal fiction allowing consumer forums to execute their own orders, and only when they are unable to do so may they refer the order to a civil court, reading Section 25 in conjunction with Section 27. The Court rejected the claim that the absence of transfer or injunction powers rendered the statute ultra‑vires or ineffective. Consequently, the Court dismissed the writ petitions and two civil appeals, but allowed Civil Appeal 9927 of 1996, affirming the constitutionality of the Act and the proper interpretation of Section 25.

Issues considered

The Parliament's legislative competence to enact the Consumer Protection Act, 1986 and to create consumer tribunals parallel to regular courts.
Whether the absence of provisions for case transfer between consumer forums or for granting interim injunctions makes the Act unconstitutional or unworkable.
The proper interpretation of Section 25 of the Consumer Protection Act regarding the execution of orders by consumer forums.

Legislation cited

Constitution of Indias. Article 226, s. Article 227, s. Article 246, s. Article 32, s. Article 323A, s. Article 323B
Consumer Protection Act, 1986s. 2, s. 25, s. 27, s. 3

Subjects

Consumer Protection ActLegislative competenceConstitutional validitySpecial tribunalsSection 25 interpretationExecution of ordersParallel courtsArticle 246Article 323AArticle 323B

Judgment

..'

.
STATE OF KARNATAKA
·A
. . ~ -

. V~SHWA~HA~~THI HOUSE. BUILDING COOPERATIVE SOCIETY
.. AND ORS. .

JANUARY 17, 2003
B
., (V._N. KHARE, CJ~ K.G. BALAKRlSHNAN AND S.B. SINHA, JJ~ ]

Constitution of India, 1950-Artic/es 246, 323A, 3218-Seventh ·
Schedule-List/, entries 77, 78, 79, 95 and List Ill, enrries 1JA and 46--:
Legislative competence of Parliament to enact Consumer Protection Act- C
Held, Parliament is empowered to enact the Act and has competence to create
parallel civil courts-Consumer Protection Act, /986.

Consumer Protection Act•. 1986:

Constitutionality of-Held, constillltiona/ly valid-Absence of provision D
for transfer of case from one foruin to other or provision to grant injunction
does not render it ultra vires the Constitution or unworkable.

· · Section 25-/nJerpretalion of-Held, the forum or commission is entitled
to execute its order-However, in the event of its inability to execute the same
It may send it to the Civil Court f or its executiott-Further, it cannot be E
concluded that Consumer Court cannot execute its own order and by
compulsion it ha! to send all its orders for execution to the Civil Court.
, . .. I ·

lnlerpretation ofstatutes-Principle of-Plain meaning used in Section
must be given Its ordinary meaning.
F
In writ petitions before it, the High Court upheld the vires or
Consumer Protection Act, 1986 and whUe interpreting Section 25 held that
In each and every case the order passed by the District Forum/State
Commission/National Commission Is requfred to be sent to the dvU courts
for execution tbereof. Hence the present appeals and writ petitions.
Appellaht·petlUonen contended that the Parliament is not empowered to G
establish blerarchy or Couru like the District Fora. State Commission and
National Commission parallel to the hlenuby of Courts established under
the Constitution In the absence or a suitable amendment made in the
Constitution; tha! such hierarchy or consumer courts established under
the Consumer Protection Act would result tn con met of decisions with the
397 H
398 SUPREME COURT REPORTS [2003] I S.C.R.

A hierarchy of courts established under the Constitution dealing with similar
matters; that the Parliament having regard to the provisions of Articles
323A ·and 3238 of the Constitution could not enact the Act by establishing
..
forums which are substitutes of the Ch·il Courts including the High Court;
that the provisions of the Ac:t strike at the independence of the judiciary;
that as the Act does not contain any provision to transfer a case from ilne
B consumer court to another and furthermore the forum and the
Commissions having no power to pass interim orders, the functioning
thereof is unworkable; and that the Parliament c&n only establish court!
which may deal with special subjects specified therefor but not a court
which will run parallel to civil courts.

C Disposing of the matters, the Court

HELD: l. The legislative competence of Parliament to provide for
creation of special courts and tribunals is covered by List I, entries 77,
78, 79, 95 and List Ill, entries 11 A, 46 of the Constitution of India.
Administration of jus tice; constitution and organization of all courts,
D except Supreme Court an~ H igh Courts is squarely covered by entry ItA
of List HI of the Constitution of India. Furthermore by virtue ofCJause
2 of Article 246 of the Constitution, the Parliament bas the requisite power
to make laws with respect of constitution of organization of all courts
except the Supreme Court and tbe High Court. Thus, in view or the
E constitutional scheme relating to legislative competence of Parliament and
State Legislature there cannot be any doubt or dispute that the Parliament
has the requisite legislative competence to ena ct the Consumer Protection
Act and the submiss ion that the relevant provisions of the Constitution
required amendments cannot be accepted. Further, the submission that
Parliament did not have the competence to create parallel civil courts is
F fallacious Inasmuch as the provisions of the Consumer Protection Act are
in addition to the provisions of any other taw for the time being in for~~
and not In derogation thereof as is nident from Section 3 or the Act.
. . . . l-'12·C·Di 414-B; 40S.F~H; 40~A, B, El
\ ' ~ ' • I , . ' ~ ' ' •I ' •

Union of India and Anr. v. Delhi High Court Bar Associati('n and Ors.,
-
G (20021 4 SCC 275 and L. Chandra Kumar v. Union of India & On , [1997) .
J sec 261, relied on; ·, :1 ' :.- :.;· ·\
I 0 ' f ,,,
• • t • • • •t
In Re: the Special Courts Btl/, /978. 11979) i sec 3~10, referred to.
. 2.1. The ' provisions of the Con~umer. Protection Act~ 1986
demonstrate that it wu enacted keeping Jn view the long felt necessity of
H protecting the tommon man from wrongs wherefor the ordinary law ror
STATE OF KAANATAKA~- VISlfWABiiARATHI HOUSE BUILDING COOPERATIVE SOCIETY
399 .
. all intent and purport had become illusory. In terms of the Act, a tonsumer A
is entitled to participate in ·t~e proceedings directly as a result whereof
his helplessness against a powerful business house may be taken care of.
Qua.si-judi~ial authorities ha\·e been created at the District, State and
Central levels so as to enable a consumer to ventilate the grievances before
~ forum where justice can be done without any procedural wrangles and
hyper-techn~calities. [406-F-HJ . · B
·. 2.2. The rights of the parties have been adequately safeguarded by
provisions of the Consumer Protection Act inasmuch as although it
provides for an alternative system of consumer jurisdiction on summary
trial, they are required to arrive at a conclusion based on reasons. Even
when quantifying damages, they are required to make an attempt to serve C
the ends of justice aiming not only at recompensing the individual but also
to bring.
about qualitative
.
change in the attitude. of the service provider.
Assignment of reasons excludes or at any rate minimizes the chances of
arbitrariness a~d the higher forums created under the ~ct can test the
correctness thereof. [414-F, GJ D
2.3. District Forum 7 State Commission and National Commission are
not manned by lay persons. A ·person having judicial background would ·
be the President and other members are required to have the expertise in
the subjects such as economics, law, commerce, accountancy, industry,
public affairs, administration etc. In a case of difference of opinion between E
two members, the matter has to be referred to a third member and in rare
cases, the majority opinion of the members may prevail over the PreSident.
But, such eventuality alone is insufficient for striking down the Act as
unconstitution.-.1 particularly, when provisions have been made therein for
appeal there against to a higher forum. Furthermore, the po~er of judicial
review of High Court has not been nor could be taken away ~y the F
provisions
. .
of the Act. 1414-H; 415-A-CI · ·

Laxmi Engineering Works v. P.S.G. Industrial Institute, {1995}3 SCC
583; Charon Singh v. Healing Touch Hospital and Ors., [2000]7 SCC 668;
Lucknow Development Authority v. AlK.. Gupta. (1994] 1 SeC 243; Indian
Medical Asson. v. V.P. Shantha, 119961 S sec 651 and Common Cause. A 0
Registered Society v. Union of India. (1997}10 SCC 729, referred to. · .. .
. 3.1. The provisions of the Act are required to. be interpreted as
broadly as possible. Section 3 states that remedies provided thereunder
are not in derogation of those provided under other laws. The Act
supplements and not supplants the jurisdiction or the civil courts or other H
400 SUPREME COURT REPORTS {2003] t S.C.R.

A statutory authorities. It provides for a further safeguard to the effect that
in the event a comphiint involves complicated issues requiring recording
of evidence of experts, complainant would be at..liberty to approach civil
court for appropriate relief. It also has jurisdiction to .e ntertain a complaint
despite the fact that other forums/courts would also h~ve jurisdiction to
adjudicate upon the lis. The right of the consumer to approach the civil
· B . court for necessar-Y relief has been provided under t~e Act itself. It may
be true that there does not exist any provision for transfer or case rrom
one forum to the other or there does not exist any provision to grant
· injunction. Absence of such provision would not render the statute ultra
vires the Constitution or unworkable. (417-H; 418-A, C, F, Gl
.
c ~

. Fair Air Engineers v. N.K. Modi, J1996J 6 SCC 385 and Satpal
. ...

Mohindra v. Surindra Timber Stores, (1999) 5 SCC 696, referred to. .
. •, ...
3.2. The very fact that in a given case a party under the Act may
approach up.t o this Court and/or may otherwise take recourse to the
D remedy or judicial review, the interests of the parties must be held to ~ave
been sufficiently safeguarded. The provisions relating to power to
approach ar.pellate court by a party aggrieved by a decision of the forums/
State Commissions as also the power of High Court and this Court under
Article 226/ll7 of the Constitution of India and Article 32 of this Court
apart from Section 23 of the Act provide for adequate safeguards.
E Furthermore, primarily the jurisdiction of the forum/commissions is to
grant damages. In the event, a complainant feels that be will have a better
and effective remedy in a civil court as he may have to seek for an order
or injunction, he Indisputably may file a suit in an appropriate civil court
or may take recourse to some other remedies as provided for in other
F statutes. 1418-H; 419-A·CI , , . . ·.. .

4.1. Perusal or S~c:tion 25 of the sh~~~ that~ l~gal fiction
Act his
been created to the effect that an orde.r made by District Forum/State
Commission or National Commission will be deemed to be a decree or
order made by a dvll court in a suit which is for the purpose of execution
0 or tbe order passed by Forum or Commbslon. Only wben it is unable to .
execute Its order, the same may be sent to the civil court for its execution.
Therefore, High Court erred In holdlne that In each and every use the
order passed by ~he Forum or Commission are required to be sent to the
dvll courts for execullon thereof. (419-G, H; 410-A) · ·
. \

H . 4.1. It ls now well settled principle of Interpretation of statute that
.·~ ..
STATEOF KARNATAKA v. VISHWABHARATHI HOUSEBUlLDlNG COOPERATIVE SOCIETY 401

plain language employed in a Section must be given its ordinary meaning. A .
The terminology used in Section 25 of the Act to the effect "in the event
of its inability to execute it" is of great significance. Section 25 on a plain
reading shows that the provision contained therein presuppose that the
Forum or the Commission would be entitled to execute its order. However,
it may send the matter for its execution to a court only in the event it is
unable to do so. Such a contingency may arise only in a given situation, B
the same does not lead to the conclusion that Consumer Courts caanot
+ execute its own order and by compulsion it has to send all its orders for
txecution to civil courts. Such construction of Section 25 would violate the
plain language used and would be untenable. [421-F-HJ

4.3. Section 27 confers an additional power upon Forum and
c
Commission to execute its order, hence, Section 25 should be read in
~ conjunction with Section 27. 1420-B]

4.4. It is well settled cardinal principle of interpretation of statute
that courts or tribunals must be held to possess power to execute their D
own order. A Parliamentary statute indisputably can create a tribunal and
might say that non-compliance of its order would be punishable. A
statutory Tribunal which has been conferred with the power to adjudicate
)( a dispute and pass necessary order has also the power to implement its
order. Further the Consumer Protection Act is a self-contained Code, even
if it has not been specifically spelt out, must be deemed to have conferred E
upon the Tribunal all powers in order to make its order etTective.(420-B-Dl

Savitri v. Gobind Singh Rawat, AIR (1986) SC 984 and Arabind Das
v. State of Assam and Ors., AIR (1981) Gauhati 18't referred to.
F
CIVIL APPELLATE JURISDICTION : Civil Appeal No. 9927 of
1996.

From the Judgment and Order dated 19.4.95 of the High Court of
Karnataka in W.P.No. 23455/94.
G
W.P. (C) No. 417/96, C.A. No. 4613/99, C.A. No. 4614/99 and W.P.
(C) No. 12/2000.

P.P. Malhotra, H. W. Dhabe, Sanjay R. Hegde, Satya Mitra, NOR
Ramachandra Rao, RS Hegde for Mr. PP Singh, S.K. Kulkarni, Ms. Sangeeta
Kumar, Hemant Sharma, Ms. Anil K~iyar, B.V. Balram Das, Anil Kumar H
402 SUPREME COURT REPORTS [2003] 1 S.C.R.

A Jha (NP), Ms. Hemantika Wahi (NP), S.S. Shinde, V.N. Raghupathy, Manoj
Swarup (NP), Sushil Kumar Jain (NP), B.B. Singh (NP) and K.S. Bhati (NP) f-·
for the appearing parties.

The Judgment of the Court was delivered by

B S.D. SINHA, J. The primal question involved in this batch of appeals
and the Writ Petitions is the constitutionality of the Consumer Protection Act,
1986 (hereinafter called "the Act"). +
Civil Appeals No. 4613 and 4614 of 1999 filed by Vishwabharathi
House Building Cooperative Society arise out of a judgment and order dated
c 18.12.1998 passed by ·a division bench of the High Court of Kamataka
upholding the vires of the Consumer Protection Act, 1986 (the Act). State of
Kamataka has filed the Appeal being C.A. No. 9927 of 1996 against the
judgment and order of the Kamataka High Court questioning certain
observations made therein as regards interpretation of Section 25 of the Act.
D
Dr R.D. Prabhu and Shri B. Krishna Bhat and others filed the Writ
Petitions under Article 32 of the Constitution of India questioning the
c:onstitutionality o( the said Act.

The contentions raised on behalf of Appellants Petitioners are as under: );. h

E (1) (a) The Parliament is not empowered to establish hierarchy of
Courts like the District Fora, State Commission and the National
Commission parall~l to the hierarchy of Courts established under
the· Constitution, namely, District Courts, High Courts and
Supreme Court in the absence of a suitable amendment made in
F the Constitution of India in terms of Article 368 thereof.

(b) Such hierarchy of consumer courts established under the
Act would result in conflict of decisions with the hierarchy ,'~·
of courts established under the Constitution dealing with
similar matters.
~
G
(2) The Parliament having regard to the provisions of Article 323- \
A & 323-8 of the Constitution of India could not enact the Act
by establishing forums which are substitutes of the Civil Courts .f..
including the High Court.

(3) The provisions of the said Act strike at the independence of the
STATE OF KARNATAKA •· VISHWABHARATHI HOUSE 8UILDINGCOOPERATJ\'E SOCIETY [S.B. SINHA.J.) 403

judiciary. A
(4} As the Act does not .contain any provision to transfer a case from
one consumer court to another and funhennore the forum a"d
the Commissions having no power to pass interim orders, the
functioning thereof is unworkable.

(5) The Parliament can only establish courts which may deal with B
special subjects specified therefor but npt a court which will run
parallel to civil courts.

Before adverting to the question as regard the competence of the
Parliament to enact the said Act, we may notice the history of legislation C
leading to enactment of the said Act.

The Secretary General, United Nations submitted draft guidelines for
consumer protection to the Economic and Social Council (UNESCO) in 1983.
The General Assembly of the United Nations upon extensive discussions and
negotiations among governments on this scope and content thereof adopted D
the guidelines which inter alia provide for the following:

"Taking into account the interests and needs of consumers in all
countries•. particularly those in developing countries. recognizing that
consumers often face imbalances in economic tenns, educational level,
and bargaining power. and bearing in mind that consumer should E
have the right of access to non-hazardous products, as well as the
importance of promoting just, equitable and sustainable economic
and social development, these guidelines for consumer protection
have the following objectives: ·

(a) To assist countries in achieving or maintainin~ adequate protection F
for their population as consumers;

(b) To facilitate production and distribution patterns responsive to
the needs and desires of consumers;

(c) To encourage high levels of ethical conduct for those engaged in G
the production and distribution of goods and services to
consumers;

(d) To assist countries in curbing abusive business practices by all
enterprises at the national and international levels which adversely
affect consumers; H
404 SUPREME COURT REPORTS [2003] I S.C.R.

A (e) To facilitate the development of independent consumer groups;

(f) To further international cooperation in the field of consumer
protection;
(g) To encourage the development of market conditions which
provide consumers with gre~ter choice at lower pric.es."
B
The framework for the Consumer Act was provided by a Resolution,
dated 9-4-1985 ofthe General Assembly ofthe United Nations Organisation. +
This is known as 'Consumer Protection Resolution No. 39/248.' India is a
signatory to the said Resolution.

c The said Act was enacted having regard to aforementioned resolution.

It seeks to provide for better protection of the intc~. \!sts of consumers _,..
and for the said purpose, to make provision for the establishment of Consumer
councils and other authorities for the settlement of consumer disputes and for
matters connected therewith, as would appear from the Statement of Objects
D and Reasons of the Act.

It further seeks inter alia to promote and protect the rights of consumers
such as-

(a) the right to be protected against marketing of goods which are
E hazardous to life and property;
(b) the right to be informed about the quality, quantity, potency,
purity, standard and price of goods to protect the consumer against
unfair trade practices:

F (c) the right to be assured, wherever possible, access to an authority
of goods at competitive prices; .
(d) the right to be heard and to be assured that consumers interests
will receive the consideration at appropriate forums;

(e) the right to seek, redressal against unfair trade practices or
G unscrupulous exploitation of consumers; and

(f) right to consumer education.
. ...(

The legislative competence of the Parliament and the State Legislatures
respectively to provide for creation of courts and tribunals as envisaged in
H different lists contained in the Vltth Schedule of the Constitution of India are
STATE OF IC.ARNATAIC.A "· VJSHW ABHARATHI HOUSE BUILDlNGCOOPERATIVE SOCIETY [S.D. SlNHA. J.} 40 5

as under: A
Item 77 of List I of the Seventh Schedule:

Constitution, organization, jurisdiction and powers of the Supreme
Court (including contempt of such Court), and the fees taken therein;
persons entitled to practise before the Supreme Court. B
Item 78 of List I of the Seventh Schedule.

Constitution and organization (including vacations) of the High Courts
except provisions as to officers and servants of High Courts; persons
entitled to practise before the High Courts.
c
Item 79 of List I of the Seventh Schedule:

Extension of the jurisdiction of a High Court to, and exclusion of the
jurisdiction of a High Court from, any Union Territory.
Item 95 of List I of the Seventh Schedule: D
Jurisdiction and powers of all courts except the Supreme Court, with
respect to any of the matters in the List: admiralty jurisdiction.

Item 11A of List Ill of the Seventh Schedule:

Administration of justice: constitution and organisation of all courts, E
except the Supreme Court and the High Courts.

Item 46 of List Ill of the Seventh Schedule:

Jurisdiction and powers of all courts, except the Supreme Court, with
respect to any of the matters in this List. F
A bare perusal of the aforementioned provisions does not leave any
manner of doubt as regard the legislative competence of Parliament to provide·
for creation of special courts and tribunals. Administration of justice·;
constitution and organization of all courts, except the Supreme Court and the
High Courts is squarely covered by entry llA of List III of the Constitution G
of Ind.ia. The said entry was originally a part of Entry 3 of List II. By reason
of Constitution (Forty-second Amendment) Act,. 1976 and by Section 57(a)(vi)
thereof it was inserted into List III as item II A.

By virtue of Clause 2 of Article 246 of the Constitution, the Parliament
has the requisite power to make laws with respe_ct of constitution of H
406 SUPREME COURT REPORTS [2003) 1 S.C.R.

A organization of all courts except the Supreme Court and the High Court.

The learned counsel appearing on behalf of the Petitioners could not
seriously dispute the plenary power of the Parliament to make a law as regard
constitution of courts but as noticed, supra, merely urged that it did not have
the competence to create parallel civil courts.
B
The said submission has been made purported to be relying on or on
the basis ofthe following observations .made by Shinghal, J. while delivering
a partially dissenting judgment in In Re: the Special Courts Billl978 reported
in [ 1979] I SCC 380 at page 455;
c "The Constitution has thus made ample and effective provision for
the establishment of a strong, independent and impartial judicial
administration in the country, with the necessary complement of civil
and criminal courts. It is not permis:.ible for Parliament or a State
Legislature to ignore or bypass that Scheme of the Constitution by
providing for the establishment of a civil or criminal court parallel to
D
a High Court in a State, or by way of an additional or extra or a
second High Court, or a court other than a court subordinate to the
High Court. Any such attempt would be· unconstitutional and will
strike at the independence of the judiciary which has so nobly been
enshrined in the Constitution and so carefully nursed over the years."
E
The argument of the learned counsel is fallacious inasmuch as the
provisions of the said Act are in addition to the provisions of any other law
for the time being in force and not in derogation thereof as is evident from
Section 3 thereof.

F The provisions of the said Act clearly demonstrate that it was enacted
keeping in view the long felt necessity of protecting the common man from
wrongs wherefore the ordinary law for all intent and ·purport had become
illusory. In terms of the said Act, a consumer is entitled to participate in the
proceedings directly as a result whereof his helplessness against a powerful
G business ·house may be taken care of.
•
This Court in a large number of decisions considered the purport and
object of the said Act. By reason of the said statue quasi-judicial authorities
have been created at the District. State and Central levels so as to enable a --4
consumer to ventilate his grievances before a forum where justice can be
H done without any procedural wrangles and hyper-technicalities.
STATE OF KARNATAKA 1\ VISHW ABHARA THI HOUSE. BU~LDINGCOOPERAnVE. SOCIETV (S.B. SINHA. J ) 407

One of the objects of the said Act is to provide momentum to the A
~ consumer movement. Central Consumer Protection Council is also to be
constituted in tenns of Section 4 of the Act to promote and protect the rights
of the consumers as noticed hereinbefore.

Before proceeding further to advert to the questions raised herein, it is
necessary to consider some of the provisions of the said Act. B
Section 2 is the interpretation clause. Some of the provisions contained
therein defining the meaning of words relevant for this case are as under:

(b) "Complainant" means,-

(i) a consumer, or
c
(ii) any voluntary consumer association registered under The
Companies Act, 1956 ·or under any other law for the time being
in force; or
(iii) the Central Government or any State Government, who or which D
makes a complaint;
(iv) one or more consumers where there are numerous consumers
having the same interest.

(c) "complaint" means any allegation in writing made by a E
complainant that,-

(i) an unfair trade practice or a restrictive trade practice has been
adopted by any trader;
(ii) ·the goods bought by him or agreed to be bought by him sutTer
from one or. more defects; F
(iii) the services hired or availed of or agreed to be hired or availed
of by him suffer from deficiency in any respect;
(iv) a trader has charged for the goods mentioned in the complaint a
price in excess of the price fixed by or under any law for the
time being in force or displayed on the goods or any package G
containing such goods;
(v) goods which will be hazardous to life and safety when used, are
being offered for sale to the public in contravention of the
provisions of any law for the time being in force requiring traders
to display information in. regard to the contents, manner and H
408 SUPREME COURT REPORTS [2003] I S.C.R.

A effect of use of such goods; ·

with a view to obtaining any relief provided by or under this Act;

(d) "consumer" means any person who-

(i) buys any goods for a consideration which has been paid or
B promised or party paid and partly promised or under any system
of deferred payment and includes any user of such goods other
than the person who buys such goods for consideration paid or +
promised or partly paid or partly promised, or under any system
of deferred payment when such use is made with the approval of
c such persons but does not include a person who obtains such
goods for resale or for -any commercial purpose; or
(ii) hires or avails of any services for a consideration which has been
paid or promised or partly paid and partly promised, or under
any system of deferred payment and includes any beneficiary of
D such services other than the person who hires or avails 9f the
services for consideration paid or promised, or partly paid .and
partly promised, or under any system of deferred payment, when
such services are availed of with the approval of the first
mentioned person;

E Explanation:- For the purposes of sub-clause (i) "commercial purpose"
does not include use by a consumer of goods bought and used by him
exclusively for the purpose of earning, his livelihood, by means of
self-employment";

(e) "consumer dispute" means a dispute where the person against
F whom a complaint has been made, denies or disputes the
aiJegations contained in the complaint; )(

(g) "deficiency" means any fault, imperfection, short coming or
inadequacy in the quality, nature and manner of performance
which is required to be maintained by or under any law for the
G time being in force or has been undertaken to be performed by
a person in pursuance of a contract or otherw_ise in relation to
any service;

(r) "unfair trade practice" means a trade practice whi~g, for the
purpose of promoting the sale, use or supply of any goods or for
H the provisions of any service, adopts any unfair method or unfair
STATEOFKARNATAKAv. VISHWABHARATHIHOUSEBUILDINGCOO!'ERATIVE SOCIETY [S B SJNHA.J.) 409

or deceptive practice including any of the following practices, A
..i( namely;

l (I) ..............

(2)..............

Section 7 of the said Act provides for constitution of State Consumer B
Protection Councils to promote and protect within the State the rights of the
+· consumers with the objects ad quoted supra.

Section 9 provides for establishment of Consumer Disputes Redressal
Agencies. A Consumer Disputes Redressal Forum to be known as "District
Forum" will be established by the State Government in each district. A
c
Consumer Disputes Redressal Commission to be known as "State Commission"
"( will be established by the State Government in the State and a National
Consumer Disputes Redressal Commission by the Central Council.

ln terms of Section 10, the President of a District Forum shall be a D
person who is or has been, or is qualified to be a District Judge and the forum
shall also consist of two other members who are required to be persons of
ability, integrity and standing and have adequate knowledge or experience of,
or have shown capacity in dealing with, problems relating to economics, law,
commerce, accountancy, industry, public affairs or administration and one of
them shall be a woman. The tenure of the members of the District Forum is E
fixed.

Section 13 of the said Act lays down a detailed procedure as regards
the mode and manner in which the complaints received by the District Forum
are required to be dealt with. Section 14 provides for the directions which
can be issued by the District forum on arriving at a satisfaction that the goods F
complained against suffer from any of the defects specified in the complaint
or that any of the allegations contained in the complaint about the deficiencies
in services have been proved.

Section 15 provides for an appeal from the order made by the District
G
Forum to the State Commission.

. ..
'
\

..
Section 16 provides for composition of the State Commission which
reads thus:

(l) Each State Commission shall consist of-
H
410 SUPREME COURT REPORTS [2003] 1 S.C.R.

A (a) a person who is or has been a Judge of High Court, appointed
by the State Government who shall· be its President:
Provided that no appointment under this clause shall be made 1
except after consolation with the Chief Justice of the High Court.
(b) two other members, who shall be persons of ability, integrity and
B standing and have adequate knowledge or experience of, or have
shown capacity in dealing with, problems relating to economics,
law, commerce, accountancy, industry, public affairs or
administration, one of whom shall be a woman;
Provided that every appointment under this clause shall be made
c by the State Government on the recommendation of a Selection
Committee consisting of the following namely
(i) President of the State Commission: Chairman
.,..
(ii) Secretary of the Law Department of the State: Member
D (iii) Secretary in charge of the Department dealing with
consumer affairs in the State: Member

(2) The salary or honorarium and other allowances payable to and
the other tenns and conditions of service of the members of the )¥."
State Commission shall be such as may be prescribed by the
E State Government;

(3) Every member of the State Commission shall hold office for a
tenn of five years or up to age of sixty-seven years, whichever
is earlier and shall not be eligible for reappointment.

F (4) Notwithstanding anything contained in sub-section (3), a person
appointed as a President or as a member before the
commencement of the Consumer Protection (Amendment) Act,
1993, shall continue to hold such office as President or member.
,as the case may be, till the completion of his term.

G The members of the State Commission are to be selected by a Selection
Committee, the Chairman whereof would be the President of the State
Commission.

Section 19 provides for an appeal from a decision of the State
Commission to the National Commission. Section 20 deals with the
H composition of National Commission, the President whereof would be a person
..
.. .. -..
_
STATE OF KARJIIATAKA , .. VISHWABHARATHI HOUSEBUILDINGCOOPERAnVE SOCIETY (S.D. SINHA,J.] 411
"
who is or has been a Judge of the Supreme Court and such appointment shall A
Jl<
be made only Jpon consolation with the Chief Justice of India. So far as the
members of the National Commission are concerned, the same are also to be
made on the recommendation of the Selection Committee, the Chairman
' whereof would be a person who is a Judge of the Supreme Court to be
nominated by the Chief Justice of India. The tenure of the Office of the
National Commission is also fixed by reason of sub-section (3) of Section 20.
B

By reason of the provisions of the said Act, therefore, independent
authorities have been created.

Sections 15, 19 and 23 provide for the hierarchy of appeals. By reason
of sub-sections (4), (5) and (6) of Section 13 the District Forum shall have c
the same powers as are vested in the civil Courts for the purposes mentioned
therein. Sub-sections (2) and (2-A) of Section 14 mandate that the proceedings
-II(
shall be conducted by the President of the District Forum and at least one
member thereof sitting together. Only in the event of any difference between
them on any point or points, the same is to be referred to the other member D
for hearing thereon and the opinion of the majority shall be the order of the
District Forum. By reason of Section 18, the provisions of Section 12,13 and
14 and rules made thereunder would mutatis mutandis be applicable to the
disposal of disputes by the State Commission.
...,
Section 23 provides for a limited appeal to the Supreme Court from an E
order made by the National Commission i.e., when the same is made in
exercise of its original power as conferred by sub-clause (i) of clause (a) of
Section 21.

Section 25 provides for the enforcement of the orders by the District
Forum, State Commission or the National Commission which is in the F
following terms:

Enforcemem of orders by the District Forum, the State Commission
or the National Commission: Every order made by the District Forum,
the State Commission or the National Commission may be enforced
by the District Forum, the State Commission or the National
G

~
. Commission, as the case may be, in the same manner as if it were a
decree or order made by a Court in a suit pending therein and it shall
be lawful for the District Forum, the State Commission or the National
Commission to send, in the event of its inability to execute it, such
order to the Court within the local limits of whose jurisdiction, H
412 SUPREME COURT REPORTS [2003] t S.C.R.
..
A
and thereupon, the Court to which the order is so sent, shall e.xecute
the order as if it were a_ decree or order sent to it for execution.
l

Section 26 empowers the District Forum, the State Commission or as
the case may be the National Commission to dismiss the complaint
B
and make an order that the complainant· shall pay to the opposite
party such costs not exceeding Rs. I 0,000 in the .event it is found that
the complaint was frivolous or vexatious one.

Section 27 provides for penalties.
c In view of the constitutional scheme relating to legislative competence
of the Parliament and State Legislature there cannot be any doubt or
dispute that the Parliament has the requisite legislative competence to
enact the said Act.

The question as regard legislative competence of the Parliament to
D
create such special tribunals as also the effect of Article 323-A and
323-B of the Constitution is no longer res integra having regard to
the recent decision of this Court in Union of India. and Another v.
Delhi High Court Bar Association and Ors., [2002] 4 SCC ·275,
wherein it was held:
.E
"9. We will first deal with the question as to whether Parliament has
the competence to enact a law for establishing such Banking Tribunals..·
In order to examine the question of the competence of.Parliament to
enact such a law, it is pertinent to bear in mind the observations of
this Court in Navinchandra Mafatlalv. CIT, SCR [1955] I SCR 829
F at p. 836 whiCh are as follows:

As pointed out by Gwyer, C.J. In United Provinces v. Atiqa Begum,
FCR [1940] FCR 110 at p, 134 none ofthe items in the Lists is to
be read in a narrow or restriCted sense and mat ec..;h general word ..
should be held to extend to all ancillary or subsidiary matters which
G can fairly and reasonably he said to be comprehended in it. It is,
therefore, clear and it is acknowledge<! by Chief Justice Chagla-that
in construing an ·entry in a list conferring legislative powers the
widest
. possible construction according to their ordinary meaning must
.

be put upon the words used therein..... The cardinal rule of
r
H interpretation, however, is that words should be read in their ordinary, .
STATEOFKARNATAI<Av. VISHWABHARATHIHOUSEBUlLDINGCOOPERATlVE SOCIETY [S.B.SINHA.J.} 413

natural and grammatical meaning subject to this rider that in construing A
.J1..
words in a constitutional enactment conferring legislative power the

• most liberal construction should be put upon the words so that the
same may have effect in their widest amplitude.

(emphasis added)
B
10. Again in Union of India v. Harhhajan Singh Dhillon, SCR [1972]
2 SCR 33. at p. 51 it was observed as follows: SCC pp. 791-92 para 21.

21. It seems to us that the function of Article 246(1 ), read with
Entries 1-96 List I, is to give positive power to Parliament to
legislate in respect of these entries. Object is not to debar
Parliament from legislating on a matter, even if other provisions
c
of the Constitution enable it to do so.

II. In Dhillon decision it was held that what one has to ask is whether
the matter sought to be legislated is included in List II or in List III
and no question has to be asked about List I. If the answer is in the D
negative, then it follows that Parliament has power to make laws with
respect to that matter or text.

12. It has thus been clearly enunciated that the power of Parliament
.... to enact a law, which is not covered by an entry in List II and List
Ill, is absolute. While Article 323-A and 323-B specifically enable E
the legislatures to enact laws for the establishment of tribunals in
relation to the matters specified therein, the power of Parliament to
enact a law constituting a Tribunal, like the Banking Tribunal, which
is not covered by any of the matters specified in Article 323-A or
323-B, is not taken away. With regard to any of the entries specified
in List I, the exclusive jurisdiction to make laws with respect to any F
of the matters enumerated in List I is with Parliament. The power
conferred by Article 246( 1) can be exercised notwithstanding the
existence of Article 323-A or 323-B of the Constitution.

13. Articles 323-A and 323-B are enabling provisions which
specifically enable the setting up of tribunals contemplated by the G
said articles. These articles, however, cannot be interpreted to mean
that they prohibit the legislature from establishing tribunals not covered
by these articles, as long as there is legislative competence under an
appropriate entry in the Seventh Schedule. Articles 323-A and 323-
. B do not take away that legislative competence. The contrary view H
414 SUPREME COURT REPORTS (2003) I S.C.R.

A expressed by the Kamataka High Court in D.K. Abdul Khader case
does not lay down the correct law and we expressly disapprove of the
same."

Once it is held that the Parliament had the legislative competence to
enact the said Act, the submissions of the learned counsel that the relevant
B provisions of the Constitution required amendments must be neglected.

The scope and object of the said legislation came up for consideration
before this Court in Common Cause, A Registered Society v. Union of India
reported in [1997] 10 sec 729. It was held:

c "The object of the legislation, as the Preamble of the Act proclaims,
is "for better protection of the interests of consumers". During the
last few years preceding the enactment there was in this country a
marked awareness among the consumers of goods that they were not
getting their money's worth and were being exploited by both traders
and manufacturers of consumer goods. The need for consumer
D redressal fora was, therefore, increasingly felt. Undrestandably,
therefore, legislation was introduced and enacted with considerable
enthusiasm and fanfare as a path~breaking benevolent legislation
intended to protect the consumer from exploitation by unscrupulous
manufacturers and traders of consumer goods. A three~tier fora
E comprising the District forum, the State Commission and the National
Commission came to be envisaged under the Act for redressal of
grievances of consumers".

The rights of the parties have adequately been safeguarded by reason
of the provisions of the said Act inasmuch as although it provides for an
F alternative system of consumer jurisdiction on summary trial, they are required
to arrive at a conclusion based on reasons. Even when quantifying damages,
they are required to make an attempt to serve the ends of justice aiming not
only at recompensing the individual but also to bring about a qualitative
change in the attitude of the service provider. Assignment of reasons excludes
G or at any rate minimizes the chances of arbitrariness and the higher forums
created under the Act can test the correctness thereof.

The District Forum, the State Commission and the National Commission
are not manned by lay persons. The President would be a person having
judicial background and other members are required to have the expertise in
H the subjects such as economics, law, commerce, accountancy, industry, public
STATEOFKARNATAKAv. VJSHWABHARATHIHOUSEBUILDrNGCOOPERATIVE SOCIETY (S.B. SINHA,J.J 415

affairs, administration etc. It may be true that by reason of sub-section (2-A) A
_,, of Section 14 of the Act, in a case of difference of opinion between two
members, the matter has to be referred to a third member and, in rare cases,
.i the majority opinion of the members may prevail over the President. But,
such eventuality alone is insufficient for striking down the Act as
unconstitutional, particularly, when provisions have been made therein for
appeal there against to a higher forum.
B

By reason of the provisions of the said Act, the power of judicial
review of the High Court, which is a basic feature of the Constitution, has not
been nor could be taken away.

We may in this connection also notice that in Laxmi Engineering Works
c
v. P.S.G. Industria/Institute, [1995) 3 SCC 583, this Court held:

"A review of the provisions of the Act disclose~ that the quasi-judicial
bodies/authorities/ agencies created by the Act known as District
Forums, State Commissions and the National Commission are not D
Courts though invested with some of the powers of a Civil Court.
They are quasi-judicial Tribunals brought into existence to· render
inexpensive and speedy remedies to consumers. It is equally clear
that these ~orums/Commissions were not supposed to supplant but
supplement the existing judicial system. The idea was to provide an
additional Forum providing inexpensive and speedy resolution of E
disputes arising between consumers and suppliers of goods and
services. The Forum so created is uninhibited by the requirement of
Court fee or the formal procedures of a Court. Any constuner can go
and file a complaint. Complaint need not necessarily be filed by the
complainant himself; any recognized consumers' association can F
.., espouse his cause. Where a large number of consumers have a similar
com plaint, one or more can file a complaint on behalf of all. Even the
Central Government and State Governments can act on his/their behalf.
The idea was to help the consumers get justice and fair treatment in
the matter of goods and services purchased and availed by them in a
market dominated by large trading and manufacturing bodies. Indeed, G
the entire Act revolves round the consumer and is designed to protect
his interest. The Act provides for "business-to-consumer" disputes
and not for "business-to-business" disputes. This scheme of the Act,
in our opinion, is relevant to and helps in interpreting the words that
fall for consideration in this appeal". H
416 SUPREME COURT REPORTS [2003] I S.C.R.

A In Charan Singh v. Healing Touch Hospital and Ors., [2000] 7 SCC
668 this Court observed: >t.

"11. The Consumer Protection Act is one of the benevolent pieces of l
legislation intended to protect a large body of consumers from
exploitation. The Act provides for an alternative system of consumer
B justice by summary trial. The authorities under the Act exercise quasi-
judicial powers for redressal of consumer disputes and it is one of the
postulates of such a body that it should arrive at a conclusion based
on reason. The necessity to provide reasons, howsoever, brief in
support of its conclusion by such a forum, is too obvious to be
c reiterated and needs no emphasizing. Obligation to give reasons not
only introduces clarity but it also excludes, or at any rate minimizes,
the chances of arbitrariness and the higher forum can test the
correctness of those reasons. Unfortunately we have not been able to )'<
find from the..-impugned order any reasons in support of the conclusion
that the claim of the appellant is "unrealistic" or "exaggerated" or
D "excessive". Loss of salary is not the sole factor which was required
to be taken into consideration.

12. While quantifying damages, Consumer Forums are required to
make an attempt to serve the ends of justice so that compensation is
awarded, in an established case, which not only serves the purpose of ~

E recompensing the individual but which also at the same time, aims to
bring about a qualitative change in the attitude of the service provider.
Indeed, calculation of damages depends on the facts and circumstances
of each case. No hard and fast rule can be laid down for universal
application. While awarding compensation, a Consumer Forum has
to take into account all relevant factors and assess coinpensation on
F the basis of accepted legal principles, on moderation. It is for the
consumer forum to grant compensation to the extent it finds it
,.
reasonable, fair and proper in the facts and circumstances of a given
case according to the established judicial standards where the claimant
~
is able to establish his charge."
G
In Lucknow Development Authority v. MK. Gupta, [1994] l SCC 243
this Court held:

"The importance of the Act lies in promoting welfare of the society
by enabling the consumer to participate directly in the market economy.
H It attempts to remove the helplessness of a consumer which he faces
STATE OF KARNATAKA v. VI!!HW ABHARATHIHOUSE BUILDINGCOOPERATIVE SOCIETY (S.B. SINHA, J.J4} 7

against powerful business, described as, 'a network of rackets' or a A
~ society in which, 'producers have secured power' to 'rob the resf
and the might of public bodies which are degenerating into store
house of inaction where papers do not move from one desk to another
as a matter of duty and responsibility but for extraneous consideration
leaving the common man helpless, bewildered and shocked.,.
8
It has further been held:

"The Act thus aims to protect the economic interest of a consumer as
understood in commercial sense as a purchaser of goods and in the
larger sense of user of services. It is a milestone in history of socio-
economic legislation and is directed towards achieving public benefit."
c
Yet again in Indian Medical Asson. v. V.P. Shantha, [1996] 5 SCC 6Sl
this Court held:

" ......... It is no doubt true that the decisions of the District Forum as
well as the State CoMmission and the National Commission have to D
be taken by majority and it may be possible in some cases that the
President may be in minority. But the presence of a person well
versed in law as the President will have a bearing on th~ deliberations
.... of these Agencies and their decisions. As regards the absence of
requirement about a member having adequate knowledge or experience E
dil
in dealing with the problems relating to medicine it may be stated
', that the persons to be chosen as members are required to have
knowledge and experience in dealing with problems relating to various
fields connected with the object and purpose of the Act, viz., protection
and interest of the consumers. The said knowledge and experience
F
would enable them to handle the consumer disputes coming up before
them for settlement in consonance with the requirt.ment of the Act.
To say that the members must have adequate knowledge or experience
in the field to which the iOods or services, in respect of which the
complaint is made, are related would lead to impossible situations."
G
See also Dr. J.J. Merchant and Ors. v. Shrinath Chaturvedi, reported
in JT (2002) 6 SC 1 and Synco lndustires v. State Bank of Bikaner
.... & Jaipur and Ors., reported in [2002] 2 SCC I.

By reason of the provisions of Section 3 of the Act, it is evident that
remedies provided thereunder are not in derogation of those provided under H
418 SUPREME COURT REPORTS [2003] 1 S.C.R.

A other laws. The said Act supplements and not supplants the jurisdiction of the
~
civil courts or other statutory authorities.

The said Act provides for a further safeguard to the effect_that in the
event a complaint involves complicated issues requiring recording of evidence
of experts, the complainant would be at liberty approach the civil court for
B appropriate relief. The right of the consumer to approach the civil court for
necessary relief has, therefore, been provided under the Act itself. 4.
The provisions of the said Act are required to be it,terpreted as broadly
as possible. It has jurisdiction to entertain a complaint '.:espite the fact that ~

c other forums/courts would also have jurisdiction to adjudicate upon the lis.
See Fait Air Engineers v. N.K. Modi, reported in [1996) 6 SCC 385 and
Satpal Mohindra v. Surindra Timber Stores reported in [1999) 5 SCC 696.
);-.

The question as regards the applicability or "therwise of Articles 323-
A and 323-B of the Constitution in the matter of constitution of su~h Tribunals
D came up for consideration before this ·Court in L. Chandra Kumar v; Union
of India & Ors., reported in [ 1997) 3 SCC 261. This Court therein clearly
held that th~ constitutional provisions vest Parliament and the State
Legislatures, as the case may be, with powers to divest the traditional courts
of a considerable portion of their judicial work. It was observed that the ...
Parliament and the State Legislature possess legislative competence to effect
E
changes in the original jurisdiction of the Supreme Court and High Court jD

apart from the authorization that flows Articles 323-A and 323-B in tenns of )-
Entries 77, 78, 79 and 95 of List I so far as the Parliament is concerned and
in terms of Entry 65 of List _II and Entry 46 of List III so far as the State
Legislatures are concerned. It was further held that power of judicial review
F being the basic structure of the Constitution cannot be taken away.

We, therefore, are clearly of the opinion that the said Act cannot be
said to be unconstitutional.

It may be true that there does not exist any provision. for transfer of
G case from one forum to the other or there does not exist any provision to
grant injunction. Absence of such provisions in our opinion would no~ render ·
the statute ultra vires the Constitution or unworkable. ...
The very fact that in a given ca5e a party under the sa.id Act may
H approach upto this Court and/or may otherwise take recourse to the remedy
STATE OF KAI\NATAKA"· ViSHWABHARATHI HOUSE BUILDING COOPERA TJVE SOCIETY [S.B. SINHA. J.) 419

of judicial review, the interests of the parties must be held to have been . A
sufficiently safeguarded.

The provisions relating to power to approach appellate court by a party
aggrieved by a decision of the forums/State Commissions as also the power
of High Court and this Court under Article 226/227 of the Constitution of· B
India and Article 32 of this Court apart from Section 23 of the Act provide
for adequate safeguards. Furthennore, primarily the jurisdiction of the forum·(
commissions is to grant damages. In the event, a complainan~. feels that he
will have a better and effective remedy in a civil court as he·may have to
seek for an order of injunction, he indisputably may file a suit in an appropriate
civil court or may take recourse to some other remedies as provided. for in ·C
other statutes.

We, therefore, agree with the judgment of the Karnataka Hi~h Court.

However, we are not in a position to agree with the observations of the D
High Court as regard the interpretation of Section 25 of the Act.

The High Court interpreting the said provision has made the following
observations, which is impugned herein in Civil Appeal No. 9927 of 1996:

uon reading Section 25 of the Act, in our view, it does not empower E
the District Forum to pass such an order. If at all the Forum wants
to enforce the order, it has to send the. order to the concerned Court
which has jurisdiction over the area, which is not done here. So,
without entering into the other points raised in this, in our view, it .
suffices to set aside the impugned order as Annexure ~o· accordingly.u F
A bare perusal of the Section 2S of the Act clearly shows that thereby
a legal fiction has been created to the effect that an order made by District.
Forum/State Commission or National Commission will be deemed to be a
decree or order made by a civil court in a. suit. Legal fiction so created has
a specific purpose, i.e., for the purpose of execution of the order passed by G
the Forum or Commission. Only in the event the Forum/State Commission or
the National Commission is unable to execute its order, the same may be sent.
to the civil court for its execution. The High Court, therefore was not correct
to hold that in each and every case the order passed by the Districts Forum/
State Commission National Commission are required to be sent to the civil H
420 SUPREME COURT REPORTS [20031 I S.C.R.

A courts for execution thereof.
Furthermore, Section 27 of the Act also confers an additional power
upon the Forum and the Commission to execute its order. The said provision
is akin to Order 39 Rule 2·A of the Code of Civil Procedure or the provisions
of the Contempt of Courts. Act or Section 51 read with Order 21 Rule 37 of
B the Code of Civil Procedure. Section 25 should be read in conjunction with
Section 27. A Parliamentary statute indisputably can create a tribunai ond
might say that non·compliance of its order would be punishable by way of
imprisonment of fine, which can be i~ addition to any other mode or recovery.

C It is well settled that the cardinal principle of interpretation· of statute
is that courts or _tribunals must be held to posses power to execute their own
order.

It is also well settled that a statutory Tribunal which has been conferred
D with the power to adjudicate a dispute and pas~ necessary order has also the
power to implement its order. Further, the Act which is a self-contained
Code, even if it has not been specifically spelt ont, must be deemed to have
conferred upon the Tribunal all powers in order to make its order effective.

In Savitri v. Gobind Singh Rawa/, AIR (1986) SC 984, it has be~n held
E as follows:-
"Every court must be deemed to possess by necessary intendment all
such powers as are necessary to make its order effective. This principle
is embodied in the maxim 'ubi aliquied conceditured in since quo res
ipsa isse non potest" (where anything is conceded, there is conceded
F also anything without which the thing itself cannot exist) (Vide Earl
Jowitt's Dictionary of English law, 1959 Edn., P. 1797). Whenever
.. · anything is required to be done by law and it is found impossible to
do that thing unless something not authorised in express terms be
also done then something else will be supplied by necessary
G . intendment. Such a construction though it may not always be
admissible in the present case however would advance the object of
the legislation under consideration. A contrary view is likely to result
in grave hardship to the applicant who ,may have no means to subsist
until the final order is passed. There is no room for the apprehension
H that the recognition of such implied power would lead to the passing
STATE OF KAJlNA TAKA"· VISHWABHARATHI HOUSE BUILDING COOPERAnVE SOCIETY (S.B. SINHA, J.) 42)

of interim orders in a large number of cases where the liability to pay A
maintenance may not exist. It is quite possible that such contingency
may arise in a few cases but the prejudice caused thereby to the
person against whom it is made is minimal as it can be set right
quickly after hearing both the parties...... "

In Arahind Das v. State of Assam and Ors., AIR (198 I) Gauhati 18 B
F.B., it has been held as follows:-
_.._
"We are of firm opinion that where a statute gives a power, such
power implies that all legitimate steps may be taken to exercise that
power even though these steps may not be clearly spelt in the statute.
Where the rule making authority gives power to certain authority to C
do anything of public character, such authority should get the power
to take intermediate steps in order to give effect to the exercise of
the power in its final step, otherwise the ultimate power would become
illusory, ridiculous and inoperative which could not be the intention
of the rule making authority. D
In determining whether a power claimed by the statutory authority
can be held to be incidental or ancillary to the powers expressly
conferred by the statute. th~ court must not only see whether the
power may be derived by reasonable implication from the provisions
of the statute, but also whether such powers are necessary for carrying E
out the purpose of the provisions of the statute which confers power
on the authority in its exercise of such power."

The terminology used in Section 25 of the Act to the effect "in the
event of its inability to execute it" is of great significance. Section 25, on a
plain reading, goes to show that the provision contained therein presuppose F
.,._ that the Forum or the Commission would be entitled to execute its order. It
however, may send the matter for its execution to a court only in the event
it is unable to do so. Such a contingency may arise only in a given situation
but in our considered opinion the same does not lead to the conclusion that
the Consumer Courts cannot execute its own order and by compulsion it has G
to send all its orders for execution to the civil courts. Such construction of
Section 25 in our opinion would violate the plain language used therein and, ..
thus, must be held to be untenable.

It is now well settled principle of interpretation of statute that plain
language employed in a Section must be given its ordinary meaning. H
422 SUPREME COURT REPORTS . (2003) I S.C.R.

A For the reasons aforesaid in Writ Petition 417 of 1996, Writ Petition 12
of2002, Civil Appeal4613 and Civil Appeal4614 of 1999 are dismissed and
Civil Appeal 9927 o(t996 is allowed. In the facts and circumstances of this
case, however, there shall be no order as to costs.

N.J. . Matters disposed of.
8