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Supreme Court of India

VISHNU BHAGWAN AGRAWAL & ANR.versusNATIONAL INSURANCE CO. LTD.

Citation
2017 INSC 1054
Decided
26 October 2017
Disposal
Appeal(s) allowed

Holding

The umpire’s award is upheld as a possible view; the insurer is estopped by its conduct from denying the increased sum insured and the purchase price reflects the market value at the time of the fire, and no legal error justifies setting aside the award.

Summary

The appellant, Vishnu Bhagwan Agrawal, insured jute stock with National Insurance Co. and later purchased additional jute, seeking an increase in the sum insured. The insurer did not formally acknowledge the increase, leading to a dispute over whether the policy was effectively amended and whether the value of the jute should be assessed at the purchase price or the market price at the time of a fire. An umpire held that the insurer was estopped by its conduct—non‑response to the appellant’s letter and adjustment of the premium—to deny the increased coverage, and that the purchase price reflected the market value at the fire. The lower courts set aside the umpire’s award, finding misconduct, but the Supreme Court held that the umpire’s view was a permissible interpretation of the facts and that no legal error or material misconduct existed. Consequently, the Supreme Court allowed the appeal, set aside the High Court judgment, and upheld the umpire’s award, directing the insurer to pay the awarded amount.

Issues considered

  • Whether the insurer is estopped from denying the increase in sum insured based on its conduct.
  • Whether the valuation of the jute stock for loss settlement should be based on purchase price (cost price) or market price at the date of the fire.
  • Whether the umpire’s award can be set aside on grounds of legal error or misconduct under the Arbitration Act, 1940.
  • Whether an insurance policy can be amended by conduct of the parties or requires a written agreement.

Legislation cited

Subjects

arbitrationinsurance policy amendmentestoppelvaluation of goodsaward interferencecontract amendmentmarket valuefire insuranceArbitration Act 1940

Judgment

                            [2017] 10 S.C.R. 278


A               VISHNU BHAGWAN AGRAWAL & ANR.
                                     v.
                   NATIONAL INSURANCE CO. LTD.
                      (Civil Appeal No. 4661 of2007)
B                           OCTOBER 26, 2017
        [R. F. NARIMAN AND SANJAY KISHAN KAUL, JJ.]
          Arbitration - Appellant kept jute stock, which was insured -
  Appellant subsequently purchased more stock of jute and asked
C for increase in the value of the insurance policy - This, according
  to insurance company was not accepted - Raw jute involved in a
  fire incident - Dispute whether the insured stock should be valued
  as on the date of the fire or on the date of purchase - Appellant
  produced evidence in the form of purchase receipts of the value of
   stock of jute which amounted to Rs. 7031- per quintal - However,
D this was not accepted in the survey done at the behest of the
   insurance company, the surveyors valued stock @ Rs.4041- per
   quintal by adopting the spot rate fixed in the market - Appellant
   invoked arbitration proceedings - /11 view of divergence of opinion
   between the arbitrators, the matter was referred to an Umpire -
   Umpire concluded that the insurance compa11y had accepted a11d
E
   agreed to the insured'.~ letter and property covered under policy in
   question stood increased in value and simply because an
   endorsement letter was not issued before the date of incidellt, it
   would not mean that insurance company can go back from its
   commitment - Courts below found the award passed by the Umpire
F perverse - Insurance company contended that Umpire misconducted
   himself and that when insurance policy is written, it can be amended
   only in writing and not by the conduct of the parties - Held: The
    Umpire took a possible view in the facts of the case after having
   analysed the evidence before him - Though the insurance policy
G was to be amended in the manner known to the law and that too in
    writing between the parties, yet estoppel by conduct was a ground
   the Umpire was well within his legal ken to hold - Further, in absence
   of anything to rebut the evidence produced on behalf of the
    appellant that the purchase price of the jute would reflect the market
    value as on the date of the fire, equally the umpire was well within
H his legal bounds in arriving at conclusion, on facts, that the sum of
                                     278
    VISHNU BHAGWAN AGRAWAL & ANR. v. NATIONAL                            279
               INSURANCE CO. LTD.

Rs. 7031- per quintal would reflect the market value of the jute stock   A
as on the date of fire - Insofar, as grounds for challenge are
concerned, no legal error apparent on the face of the Umpire's
award or misconduct in the sense of legal misconduct - Thus, the
award by Umpire resuscitated.
      Allowing the appeal, the Court                                     B
       HELD: 1. The Umpire took a possible view on the facts of
the case having analysed the evidence before him and having
arrived at the conclusion that the insurance policy was raised,
given the conduct of the Insurance Company, not only in not
replying to the letter dated 01.07.1985 (which showed that the C
appellant purchased more stock of jute and asked for an increase
in the value of the insurance policy) but also in adjusting the sum
of additional premium. It is clear that though the insurance policy
may have to be amended in the manner known to the law and that
too in writing between the parties, yet estoppel by conduct is a
ground the Umpire was well within his legal ken to hold. Further, D
in the absence of anything to rebut the evidence produced on
behalf of the appellant that the purchase price of the jute would
reflect the market value as on the date of the fire, equally the
umpire was well within his legal bounds in arriving at a conclusion,
on facts, that the sum of Rs.703.23/- per quintal would reflect the E
market value of the jute stock as on the date of the fire. [Para 8]
[283-E-G]
      2. An arbitration award is not to be lightly interfered with.
So far as the grounds for challenge are concerned, no legal error
apparent on the face of the award or misconduct in the sense of F
legal misconduct, i.e. that material evidence that is vital has been
ignored, is made out on the facts of the present case. The
arbitrator's findings can be said to be a possible one on the facts
of the case. None of the findings are impeachable and therefore,
the impugned judgment deserves to be set aside. The Umpire's
award is thus resuscitated and payments that have to be made G
under the Award shall be made by the Insurance Company. [Para
10] [284-C-F]
     Polymat India (P) Ltd. & Am: v. National Insurance Co.·
     Ltd. & Ors. (2005) 9 SCC 174 : [2004] 6 Suppl.
     SCR 535 - referred to;                                              H
280           SUPREME COURT REPORTS                         [2017] 10 S.C.R.


A                           Case Law Reference
      [2004) 6 Suppl. SCR 535                 referred to          Para6
           CIVIL APPELLATE JURISDICTION: Civil Appeal Nos. 4661
      of2007
 B          From the Judgment and Order dated 22.01.2004 of the High Court
      of Judicature at Allahabad, Lucknow Bench, Lucknow in First Appeal
      from Order No. 192 of 1997.
           Manoj Swamp, Ms. Lalita Kohli, Abhishek Swarup, Sajid Imam
      Naqvi (for Mis. Manoj Swarup and Co.), Ad vs. for the Appellant.
 C          Vishnu Mehra and B. K. Satija, Advs. for the Respondents.
            The Judgment of the Court was delivered by
            R. F. NARIMAN, J. I. The present appeal arises from the
      judgment of a Division Bench of the Allahabad High Court dated
      22.01.2004, upholding the judgment of the learned Civil Judge dated
 0
      22.04.1997, by which a learned Umpire's Award was set aside.
          2. The facts of this case are that the appellant kept jute stock in
   the premises of Haryana Oil Mills situated at Lucknow, which was
   mortgaged in favour of the Bank of Baroda. The original peri?d for
   which this stock was insured was from I3.10.1984 to 13.10.1985. It is
 E
   not in dispute that as on 27.10.1984, the amount for which the jute was
   insured was raised from Rs.10 lakhs to Rs.20 lakhs. The entire stock
   pledged to the Bank was insured. By a letter dated 01.07 .1985, it appears
   that the appellant purchased more stock of jute and asked for an increase
   in the value of the insurance policy limited to Rs.25 lakhs and odd. This,
 F according to the Insurance Company, was not accepted and is one bone
   of contention between the parties. Another bone of contention between
   the parties is whether the insured stock should be valued as on the date
   of the fire or as on the date of purchase.
         3. The appellant before us produced evidence in the form of
 G purchase receipts of the value of stock of jute which amounted to
   Rs.703.21/- per quintal. However, this was not accepted in the survey
   that was done at the behest of the Insurance Company. By their report
   dated 07.10.1985, the Surveyors valued stock @ Rs.404/- per quintal
   on the basis that no authentic rate quotations were available in the
   Lucknow/Kanpur jute market. The Surveyors, therefore, adopted the
 H
    VISHNU BHAGWAN AGRAWAL & ANR. v. NATIONAL                              281
        INSURANCE CO. LTD. [R. F. NARIMAN, J.]

 spot rate quoted in the Calcutta market for W-5 quality jute, which was A
adjusted to the qualities the insured had in stock, (which was W-4 and
TD 5 quality jute), and after adding expenses incurred, an average rate
of Rs.404/- per quintal for both qualities was worked out. The ultimate
amount, therefore, that was offered by the Insurance Company, based
on the Surveyor's report, came to a sum ofRs.12,30,039.4lnp. SiQ.ce B
this was not accepted by the appellant, arbitration between the appellant
and the respondent began. Mr. P.B. Agrawal, one learned Arbitrator,
found in favourofthe appellant and awarded a sum ofRs.23,55, 132.71 p.,
with interest @ 10 % per annum from 101h March, 1986, up to the date
of the Award and @ 6 % per annum from the date of the Award to the
date of payment. Mr. P.P. Malhotra, another learned Arbitrator, came to C
the conclusion that the limit of the fire insurance policy itself was Rs.20
Lakhs and could not be exceeded and that the loss suffered by the
claimant, as per the market value prevailing on the date of the fire, came
to Rs.12,30,039.4 lnp as per the Surveyor's report. In view of this
divergence of opinion between the arbitrators, the matter was referred
                                                                            D
to an Umpire, namely Mr. S.C. Maheshwari, learned Senior Advocate.
After considering the facts of the case, the learned Umpire concluded
as follows:
        "It is thus clear that the Insurance Company had accepted and
        agreed to insured's letter dated 1.7.85 and the property covered
       under the policy in question stood increased from Rs.20 lakhs to E
       Rs.25, 45, 121.70 with effect from 1.7.85 to 13.10.85 and simply
       because an endorsement letter was not issued by the company
       before the date of happening, it would not mean that the Insurance
       Company can go back from its commitment. As discussed earlier,
       the first increment in the policy from Rs.10 lakhs to Rs.20 lakhs F
       was though effected from 27 .10.84 but the endorsement letter
       was issued by the company as late as 11.2.85 and had there
       been any happening in between 27.10.84 to 11.2.85, the company
       could not have taken the plea that the original policy was only
       for Rs. l 0 lakhs and the same was never increased. Having once
       given the implied consent, the Insurance Company is now G
       estopped from pleading that the sum insured was only Rs.20
       lakhs and not Rs.25,45, 121. 70 as claimed by the claimant.
       9. Keeping in mind the evidence led by the parties as well as the
       facts and circumstances attending to the present case, I am. of
                                                                           H
282           SUPREME COURT REPORTS                         [2017] 10 S.C.R.


A           the firm opinion that as on I st July 1985, the sum insured of the
            policy stood increased to Rs.25,45,121.70 np (Rs.23, 13, 747 plus
             I 0 per cent) and the basis of loss settlement also stood amended
            to the cost price plus I 0 per cent instead of the market price.
            10.      There is no dispute about the fact that the quantity of
B           raw jute involved in the fire was 3122.72 quintals and the cost
            price of the same was Rs.703.21 per quintal. Both the figures
            have also been confirmed by the surveyor appointed by opposite
            party No. I. On this basis the cost price works out to Rs.21,95,
            927 .93 and since the basis of the loss settlement is cost price
            plus IO per cent, the amount works out to Rs.24, 15, 520.72."
c
          4. The learned Civil Judge, by his judgment dated 22.04.1997,
  found that the learned Umpire had misconducted himself on two counts;
  firstly, the fact that the letter dated 01.07.1985 which was sent by the
  appellant to the lnsurance Company, and no response thereto by the
  Insurance Company would be taken to mean that the proposal was
D accepted. According to the learned District Judge, there can be no
  acceptance by implication or by conduct, and therefore, this part of the
  Umpire's award was set aside. Further, it was also held that the value of
  the goods should be at the time of the fire and since this is so, the purchase
  price of the said goods cannot be looked at. Therefore, both the
E conclusions of the learned Umpire were set aside on the ground that the
  Umpire misconducted himself, and the Umpire was directed to file his
  reconsidered award in light of the judgment of the learned District Judge
  within four months. An appeal from the aforesaid judgment was
  unsuccessful. The High Court basically reiterated the same conclusion
  as the learned District Judge and found the learned Umpire's Award to
F be perverse.

          5. The learned Senior Advocate appearing on behalf of the
   appellant has urged before us that the Umpire's award is certainly a
   possible view that could be taken on the facts of the case. The learned
   District Judge, as well as the High Court, have exceeded their jurisdiction
 G in treating the Umpire's award as a first appeal. Equally, according to
   the learned counsel, the Umpire having taken Rs.703.21 as a figure per
   quintal of jute, did so on the basis of evidence produced before him and,
   as the fire occurred within an extremely short time from the date of
   purchase, the purchase price would certainly reflect the market value of
 H the said jute on the date of the fire. Equally, he placed the Surveyor's
     VISHNU BHAGWAN AGRAWAL & ANR. v. NATIONAL                                     283
         INSURANCE CO. LTD. [R. F. NARIMAN, J.]

report before us and stated that instead of arriving at a figure based on          A
the purchase price, the Surveyor was extremely arbitrary in going to the
spot rate for different quality jute, in a completely different market; arriving
at a much lower figure; and, therefore, the Umpire's award was not
merely a possible view, it was the correct view on the facts of the case.
Both the District Judge and the High Court were incorrect in holding               B
that the Umpire had misconducted himself and that his award is beyond
jurisdiction.
       6. In reply, Shri Vishnu Mehra, appearing on behalf of the
Insurance Company, has sought to place the judgments of the District
Judge as well as the High Court before us, and has stated that it is
obvious that the Umpire has misconducted himself on both the counts. C
He relied upon the judgment of this Court in Polymat India (P)Ltd. &
Anr. vs. National Insurance Co. Ltd. & Ors.,(2005) 9 SCC 174, for ·
the proposition that when the insurance policy is written, it can be amended
only i11 writing and nut by conduct of the parties, and that, therefore, the
arbitrator's view was not a possible view in law on the facts of the case. D
       7. We have heard the learned counsel for the parties.
       8. In our view, the learned Umpire took a possible view on the
facts of the case having analysed the evidence before him and having
arrived at the conclusion that the insurance policy was raised, given the
conduct of the Insurance Company, not only in not replying to the letter           E
dated 01.07.1985 but also in adjusting the sum of additional premium. It
is clear that though the· insurance policy may have to be amended in the
manner known to the law and that too in writing between the parties, yet
estoppel by conduct is a ground the Umpire was well within his.legal ken
to hold. Further, in the absence of anything to rebut the evidence produced        p·
on behalf of the appellant that the purchase price of the jute would reflect
the market vaiue as on the date of the fire, equally the umpire was well
within his legal bounds in arriving at a conclusion, on facts, that the sum
of Rs.703.23/- per quintal would reflect the market value of the jute
stock as on the date of the fire.
                                                                          G
      9. Shri Mehra, learned counsel for the Insurance Company, cited
a judgment Polymat India (P) Ltd. (supra) in reply and relied on
paragraph 22, in particular, that when the terms of contract have been
reduced to writing it cannot be changed without the mutual written
agreement of both the parties. On the facts of that case, it was found in
paragraph 14 that where three amendments to the policy were suggested H
284            SUPREME COURT REPORTS                         [2017] IO S.C.R.


A by the petitioner, the Insurance Company by its reply agreed to only one.
  This being the case, since the other two amendments were not, in fact,
  agreed to by the Insurance Company, the Court held that where the
  terms of a contract are in writing they cannot be changed without mutual
  agreement of parties. It is in this context that the Court held that mutuality
  is necessary to effect changes in an insurance policy. We have found on
B
  the facts of the present case that the Insurance Company would be
  estopped by conduct because of encashing and adjusting the enhanced
  insurance premium, which would lead to the limit being raised to over
  Rs.25 lakhs. We are, therefore, of the view that this judgment does not
  advance the respondent's case any further.
c         I0. It has been settled by a catena of judgments under the Arbitration
  Act, 1940, that an arbitration award is not to be lightly interfered with.
  So far as the grounds for challenge are concerned, no legal error apparent
  on the face of the award or misconduct in the sense of legal misconduct,
  i.e. that material evidence that is vital has been ignored, is made out on
D the facts of the present case. The arbitrator's findings can be said to be
  a possible one on the facts of the case. We find that none of these
  findings are, therefore, impeachable and that, therefore, the impugned
  judgment deserves to be set aside. The Umpire's award is thus
  resuscitated by us, and payments that have to be made under the Award
  shall be made by the Insurance Company within a period of three months
E from the date of this judgment. Mr. Manoj Swarup, learned counsel for
  the appellant, states that the Bank is no longer involved in this matter, in
  that, all dues to the Bank have since been paid off. We accept this
  statement and, therefore, direct the Insurance Company to pay the
  appellant his dues within a period of three months from today.
F         11. The judgment of the High Court is set aside. The appeal is
      allowed, and the Umpire's award is consequently upheld.


      Ankit Gyan                                                 Appeal allowed.


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